Windows detected a hard disk problem.

hypje · 31 May 2010 at 20:32

Hi everyone,

Bought my computer from OCuK in January and it's been fine until yesterday when it randomly crashed. After restarting I started getting a "Windows detected a hard disk problem" message.

Does anyone know anything about this? Because it seems to be working ok still?

Cheers

hypje · 3 Jun 2010 at 03:49

Prof. Cheese · 3 Jun 2010 at 04:31

I'm assuming you have Windows 7.

I'm also assuming it's a false positive.

Download HDTune and run its diagnostics to get a better idea.

hypje · 3 Jun 2010 at 12:17

Yup I have Windows 7.

Ok I'll try that thank you.

hypje · 3 Jun 2010 at 12:26

I don't know if this is relevant:

Transfer Rate
Minimum: 11.6 MB/sec
Maximum: 112.2 MB/sec
Average: 82.0 MB/sec

Access Time
13.5 ms

Burst Rate
140.7 MB/sec

CPU Usage
-1.0%

hypje · 3 Jun 2010 at 12:27

Under the 'Health' tab it says (05) Reallocated Sector Count has Failed.

hypje · 3 Jun 2010 at 14:30

My PC just crashed again sometime during the Error Scan.

PiKe · 3 Jun 2010 at 14:30

Bad sectors on the hard drive, needs replacement.

hypje · 4 Jun 2010 at 14:27

PiKe said:
Bad sectors on the hard drive, needs replacement.

Who replaces it? Overclockers or Seagate?

I bought this computer in January.

PiKe · 4 Jun 2010 at 14:29

Seagate.

Dano · 4 Jun 2010 at 14:37

Overclockers are responsible for it, but you'll get faster service from Seagate.

Echo · 4 Jun 2010 at 14:56

Avoid saving anything further to it, and backup important stuff immediately to USB stick / other.

Win7 gave me a warning on a 1TB drive a few weeks back, pretty cool it monitors the SMART information - got everything off safely and RMA'd.

edscdk · 4 Jun 2010 at 14:58

Echo said:
Avoid saving anything further to it, and backup important stuff immediately to USB stick / other.

Win7 gave me a warning on a 1TB drive a few weeks back, pretty cool it monitors the SMART information - got everything off safely and RMA'd.

Surely he already has a backup, so you mean, make sure you keep your backup as up to date as possible

Echo · 4 Jun 2010 at 15:01

I'd hope so, but some individuals appear to like dancing on the edge of the Grand Canyon!

hypje · 4 Jun 2010 at 16:01

I've got a backup yes

So just to confirm, it is better to RMA via Seagate rather than OCuK?

PiKe · 4 Jun 2010 at 16:15

hypje said:
I've got a backup yes

So just to confirm, it is better to RMA via Seagate rather than OCuK?

Yes, all OcUK will do is send it to Seagate anyway.

monkeyspank · 6 Jun 2010 at 00:24

Seagate will sort you a replacement really quickly.

hypje · 6 Jun 2010 at 04:35

Seagate are extremely anal about packaging!