Would you accept a new car with issues?

Agree with comments on saying reject the car totally.

If it were me, i would be looking at a different make / model due to reliability etc.
 
If that's the level of quality control over things you can see on a brand new car, I'd be seriously concerned about the things you can't.
 
Basher said:
Yep, get that - but what do we drive for the next couple of months whilst they build the car?
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Can you not insist on the current car as a courtesy car for a couple months?

Also, is there anything unique about the car you have, options or colours? I know a Fiesta ST isn't the same but two out the last three I have had they managed to get pre-built, unregistered cars straight out of Ford stock. You are more limited with options and colours but it might be a possibility.
 
Uther said:
You signed for it before or after you'd seen the defects?
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Before

TheVoice said:
If that's the level of quality control over things you can see on a brand new car, I'd be seriously concerned about the things you can't.
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My feelings exactly.

I spoke to the retailer last night and told them I want a new car. I'll be calling JLR up this morning once they open to tell them the same.
 
Basher said:
Indeed. Lesson well and truly learned.
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JLR were really good with my old MD when his RRS had issue on delivery and compensated financially rather than giving a new vehicle, I'd push for that angle plus the fixes required, and a written guarantee that any issue stemming from it found later down the line are fixed FOC
 
Journey said:
JLR were really good with my old MD when his RRS had issue on delivery and compensated financially rather than giving a new vehicle, I'd push for that angle plus the fixes required, and a written guarantee that any issue stemming from it found later down the line are fixed FOC
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Good to hear! Any idea what level/kind of compensation was given?
 
Basher said:
Good to hear! Any idea what level/kind of compensation was given?
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I'm sorry I don't know exact numbers, but it was almost a £100k vehicle and he was happy with the outcome. The last thing they want to do is give you a refund or have to supply a new vehicle, so I'd be very quick to push JLR HQ if the dealer isn't helping you as you expect.
 
sounds like a friday afternoon car to me, reject it and for the money your paying i'd expect perfection 10/10 and not the 1/10 you appear to have
 
[TW]Fox said:
Buy another car? Rent a car?
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Don't spout such logic :p

I have images of Basher stuck by the side of the road walking around in circles trying to contemplate the next move :D

I'd be pushing for rejection, especially after they've attempted repair of the paintwork, as I doubt they'll have a premium body shop on it. If the repairs are of excellent standard then possibly keep the car if you get a significant financial incentive.

But either way, being a new JLR car it's going to tank in value, so the sweeteners would have to be extensive!
 
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