Whilst I'll give MS huge props for listening to customers and changing things I still think they made a huge mess of communicating what could have been a innovative and interesting change and for that someone deserves to be sent to stand in the naughty corner (or something somewhat more painful ). I tend to think the comms messed this up, not the policy.
100% agree and this isn't the first Pr disaster, in fact MS has always been bad at PR it's just a decade again it didn't matter, there wasn't competition. Now it's a very different landscape.