Hello people! I have an Xbox One S style controller which is faulty and 'sticks' in one direction when I play games. I purchased in a store around 8 months ago, sadly I no longer have the receipt and paid in cash at the time.
Considering the Xbox One S only came out around 12 months ago I thought Microsoft would be able to honor the warranty for me since its only been available such a short time. However when I contacted there customer service they will only replace it if I own an Xbox console which seems completely mad to me.
Any advice or things I should try before I rip open my controller to fix it and void the warranty?
Considering the Xbox One S only came out around 12 months ago I thought Microsoft would be able to honor the warranty for me since its only been available such a short time. However when I contacted there customer service they will only replace it if I own an Xbox console which seems completely mad to me.
Any advice or things I should try before I rip open my controller to fix it and void the warranty?