You can also go into settings and test your connection. The console does a speed test by downloading and uploading data.
My PS5 is connected on Wi-Fi 6 (same as my Series X) but is fully utilising my FTTP fibre optic line. The Series X, however, won’t go above ~50Mbps downloads. It will often start at over 250Mbps but then throttles right down again within around 10-20 seconds. Often it spends extended periods sitting sub 10Mbps and even drops to Kbps too. It never used to be like this, and seems to have coincided with a system update maybe 18 months - 2 years ago.
I’ve tried everything to fix it but no dice. I’ve done a factory reset, I’ve used a different router, and I’ve even changed from standard FTTC broadband to FTTP with a completely new supplier and completely new wiring infrastructure and router. I’ve changed DNS settings, I’ve opened ports on the router, I’ve done a factory reset on 4 different routers with two different ISP’s. I’ve tried running it 5ghz only and 2.4Ghz only. I’ve spoken to my ISP’s and they haven’t been able to help either. I’ve tinkered with all the system settings and tried every fix I can find online bar physically wiring it in with an ethernet cable as I don’t have one long enough and it would look a mess anyway. Everything else in the house works fine except the Series X.
The Series X WI-FI remains dog slow. Plenty of people posting on Microsoft help pages about slow downloads on Series X, but it doesn’t seem to affect everyone and MS are not acknowledging the problem. Of course there’s also the “I’m alright Jacks” on here that maintain it’s an issue on my end because their downloads work just fine on their Series X so it couldn’t possibly be an issue with the product or MS infrastructure!
Granted, it could be my Series X WI-FI chip is borked. But if that was the case I’d expect it to not work at all. Having completely overhauled my internet service and infrastructure without any noticeable difference in performance also feels to me like it is unlikely to be an issue on my end, particularly when all other internet devices operate fine. Very much seems to be a a Microsoft system issue that is throttling speeds for some reason. Perhaps it’s because I don’t have a big data centre near me in the staffs moorlands or something?
So yeah, being able to download a full game, depending on size, in 15-25 minutes is a massive bonus on the PS5. With the Series X I need to plan it in advance as it’s taking around 12-16hrs to download a full fat game (80-100GB) - and that is with all running apps games closed and no other load on my broadband. It makes it a chore. It shouldn’t be this hard to get a console to download at reasonable speeds. I accept it doesn’t have WI-FI 6 capability but it shouldn’t really mean the speeds are so low. And in any case they were low on the previous ISP / hardware / settings that were only WI-FI 5.
