OcUK Customer Support for Loyal OcUK Forum Members

[Werewolf]

Happy new year

 

[COD4000]

I Don't know if this is still a thing, but could someone look into my ticket please, it's ID 1017955. Sent it last wednesday (3rd), still not heard anything back.

 

[Feek]

I Don't know if this is still a thing, but could someone look into my ticket please, it's ID 1017955. Sent it last wednesday (3rd), still not heard anything back.

@Doric

 

[G-Man]

I put in a webticket on the 2nd (ID #1016736) and haven't heard a peep from it. Any chance of getting it looked at?

 

[Maccy]

I put in a webticket on the 2nd (ID #1016736) and haven't heard a peep from it. Any chance of getting it looked at?

Another one please @Doric

 

[Doric]

Thanks for the nudge everyone, and apologies for the delays! As you can imagine the requests for support post Christmas is sky high and some requests from forum members slip through the cracks as we're taking longer to get back to everyone.

Have raised internally now

 

[Tefal]

Do we still get free shipping it's been a fair while since I ordered anything updated my address/phone number and my profile says my account is linked but the only delivery options are the paid ones?

Sorry if I'm just being dense I've been out of the loop for a few years

 

[Armageus]

Do we still get free shipping it's been a fair while since I ordered anything updated my address/phone number and my profile says my account is linked but the only delivery options are the paid ones?

Sorry if I'm just being dense I've been out of the loop for a few years

£20 minimum spend iirc

 

[Tefal]

Ah that explains it just wanted a blue tooth adapter that's only 15.