Please place the item in the bagging area.

SMN said:
Those machine infuriate me. "Place item in bagging area" *OK...done* "Invalid item in bagging area, please remove this item" arghhh.
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I feel sorry for the staff. I hear it for maybe as long as 5 minutes a fortnight. Those poor sods hear it over and over again for maybe 40 hours a week.

My local Tesco self-service checkouts have a fondness for declaring that there is a problem with the last item, which requires a member of staff to come over and wave a card at the machine. Any relatively light item is quite likely to trigger that. I bought some sachets of hot chocolate last time (convenient for work). I won't do that again.
 
Rozzy85 said:
Something like that would be possible even now (we already have automated warehouse picker bots) but probably wouldn't be economically viable over conventional stores. Go to a hole in the wall, select your items and wait while picker bots select the item and place it into a container for you to take. It'd just be like a massive vending machine. Hell, you could just do it over the Internet and then just go and collect it from the nearest dispenser. No doubt Tesco will bring it out within the next 10 years and call it Tesco Anytime. :p
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My guess is that it will happen in Japan first. There seems to be a stronger trend towards automation and vending machines in Japan than anywhere else.
 
Glaucus said:
And perhaps there was an offer on the bog roll, not like it goes out of date or wont be needed in the future,
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Indeed, probably one of those random glitch deals you get at tesco whereby there's overlapping promotions like 3 for 2 and 50% off but it stacks so you end up 12 for the price of 4 or something.

iviv said:
If its quiet, self serve is generally much faster as there isn't usually a queue.
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I dunno, if it's quiet then I'm much more inclined to go for a manned till as I haven't got to wait behind someone with a massive trolley of goods who will then faff about trying to find their wallet / loyalty card acting all surprised to have to you know, pay for it. Self-service is what I use when there aren't any free tills or I have a very small number of items that can be easily scanned through (i.e. everything has a barcode and no age restricted products).
 
Don't know how I ended up in this thread but I was suffering one morning after a night out but ended up in a Tesco express.

Scanned a can of monster and sat it in the basket in front of me, tried to scan the second can but it wasn't having it. The woman on the till roll eyed me and said it will work if you place them at the bagging end. I felt thick as **** that day.
 
I love these self service tills personally, as everyone seems to be too scared (or stupid) to use them. Means there is almost never a queue so I just go straight through while everyone waits for ages at the manned tills. Rarely do I have problems with it.

It does amaze me how bad some people are at using them though. Can be quite entertaining sometimes.

My local sainsburys has 2 sections of the self service, some tills with your normal sized bagging area and some with a larger bagging area so I will put a trolley through the self service too (the smaller trolleys, never buy enough to need a big trolley - that would probably take too long on self service).
 
I prefer manned tills but if the queue for one is pretty big I'll just use the self service. Quite like the ones in Waitrose where you can go around with the handheld terminal and scan your items as you shop, saves a bit of time. :)
 
Do these things actually reduce operating costs for firms? I usually see a hive of staff who used to be on checkouts buzzing around fixing the damn things so do they actually reduce the need for staff?
 
Monkeynut said:
Do these things actually reduce operating costs for firms? I usually see a hive of staff who used to be on checkouts buzzing around fixing the damn things so do they actually reduce the need for staff?
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Quite often I see 1 person manning the self service tills, or in the co-op back at home quite often there is no one to be seen in the whole store, no manned tills and the self service are left unattended half the time as well.

When they are running well then I would say they would reduce costs, but 1 person to cover 4-6 tills versus the cost of the store as a whole it is hardly going to have a huge effect on costs.
 
agnes said:
I HATE the Asda whore... She just moans and moans and moooaaannnsssssssssss!!!!

B&Q **** sounds hot though, and is patient...

ags
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Patient!?!?!?!

The B&Q ones give you all of half a second before demanding: "Please scan your next item, please scan your next item....please...." SHUT UP!
 
Col_M said:
lol :)

What amuses me are the people who put their items in on the bagging area and then after they've paid bag it up, they could have bagged it as they go and saved time :p
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I do this because the bags catch and mess up the weight which triggers the "Bagging area" thing.

It literally takes me 20 seconds to bag my groceries when I'm done.

Mind you, I don't use supermarkets any more, load of rubbish and more expensive than the indies.
 
Monkeynut said:
Do these things actually reduce operating costs for firms? I usually see a hive of staff who used to be on checkouts buzzing around fixing the damn things so do they actually reduce the need for staff?
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Expect so, one person for 6+ tills.
And more importantly happy customers. More tills for same floor space, i just wish all cards debit and credit came with contactless payment, that speeds things up as well.

Personally love them, its not hard and they don't throw up errors that often. I don't get how people get so many issues with them.
 
Glaucus said:
No we cant :(, well not if you use your own bag, as it needs authentication. So its usually faster just to bag afterwards. Maybe if you use your own plastic bags, but with rucksacks it always needs authentication.

And perhaps there was an offer on the bog roll, not like it goes out of date or wont be needed in the future,
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Sometimes they ask you if you've brought your own bag (can't remember where, Tesco maybe?) which you then place on the scales, then it resets the weight to 0 and carries on.
 
People with your own bags struggling with authentication...I think that the scales zero when you press start (to account for the varying number of bags) so you can put your rucksack on at the beginning, then press start, and then you won't have to authenticate the bag.
 
Unexpected item in bagging area...
*Remove item*
Item removed from bagging area, please replace the item in the bagging area.
*Replace Item*
Unexpected item in bagging area...
*Remove item*
Item removed from bagging area, please replace the item in the bagging area.
*Replace Item*
Unexpected item in bagging area...
*Remove item*
Item removed from bagging area, please replace the item in the bagging area.
*Replace Item*
Unexpected item in bagging area...
 
dirtychinchilla said:
People with your own bags struggling with authentication...I think that the scales zero when you press start (to account for the varying number of bags) so you can put your rucksack on at the beginning, then press start, and then you won't have to authenticate the bag.
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That works for your own plastic for life bags, it dolesnt work for rucksacks. I can only assume it will only zero if un der x-weight and if its over x-weight it needs authentication. Annoying, but not the end of the world packing at the end.
 
I dont use them, I am quite happy to wait at a manned till.

I believe they are divisive and are only there to reduce staff numbers, and nothing else.
 
My local Tesco one's have a Vendetta against me, I've never not had a problem with the woman moaning and moaning more at me!

All I did yesterday was press start, "Please wait for assistance".
Insert debit card to pay, "Removed too early, please try again... I NEVER TOUCHED IT"

FUUUUUUUUU. :mad:
 
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