I have been following this thread since launch day, but decided to make an account as I received some info that I think may be worth sharing.
My original order was made on the 17th, around 15:13 for the EVGA XC3 Black - I had been refreshing since 2pm and after multiple empty baskets and 2 payment failures i got my order through.
The important part to this is that as part of my order I also ordered a new screen, not expecting the stock levels to be as low as they seem to be and the delay for EVGA cards, I was happy to wait a short while for both the Card and the screen to come together.
However, with everything that has been going on with shortages and lack of info around new stock deliveries, I thought I would wait it out for the card but get a screen from somewhere else in the meantime.
I got in touch with CS on Saturday via webform, asking about removing the screen from my order which was an ASUS TUF screen and if this would affect me in the queue for my EVGA XC3 Black.
Now from reading on here and the response I got from CS, there looks to have been a lot of people swapping card orders - as their response included information about swapping cards. They must be on auto pilot for responses and seen TUF and got them mixed up.
Note I did not want to swap cards, I wanted and need the EVGA XC3 Black due to its dimensions - no other card will work apart from maybe the FE or potentially the Inno3d Twinx2 - so not only was I surprised by their response for mentioning swapping cards but also it did worry me that maybe that meant my order would be on hold till I responded. I have confirmed in my response that I still want my original card, but just the screen removed - so lets hope it does not affect me in the queue at all.
Anyway, the info I wanted to share in the CS response - remember I am not trying to pull a fast one, I do not even want a swap - but I think its valuable info for those waiting in the queue that it looks like others could be pushed in front of you if they decide to swap.
Would be great to have OCUK respond clearly on this matter to clear it up for everyone.