My business gets a lot of shipments from our main supplier based in the Netherlands and UPS have been absolutely shocking over the past 3/4 months.
Had multiple, multi consignment orders just sat at their depot in Stansted for weeks on end with no updates at all and no reason for the delay, finally arrived 5 weeks later out of the blue, and when it did arrive it looks as if it had been run through a tumble dryer for those 5 weeks, nearly everything was destroyed.
FedEx are a tiny bit better but the way they deal with import duties and VAT is a shambles and getting an invoice out of them is like getting blood from a stone.
TNT only tend to deliver larger items to us, but we drop ship a certain SKU straight from the importer and their tracking numbers either relate to some random consignment in Thailand or just don't work at all.
We rarely use DPD, but when we do it's flawless, and whenever we receive something via DPD (Or me personally) they're always bang on time within a 1 hour window with great tracking.
So, hoping DPD come through with the goods to back up my pointless post
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