World first QD-OLED monitor from Dell and Samsung (34 inch Ultrawide 175hz)

[Nexus18]

Right email sent for scenario 1 i.e. get discounted on my first order which is due to arrive in 1-2 days.

QQ

For the first query, they said they closed they closed the case but I presume I can just reply to it and it will reopen? Or do I need to raise a new ticket on dell site?

 

[Curlyriff]

This was kinda why I tried to chat to them early and share the info I was told then and that so people didn't go chasing it all up. I even tried to re-order and reuse the code to just see if it would work because someone asked earlier lol.

 

[srekal34]

Good news guys, I've contacted CS on the incorrect price of 1423.5. They confirmed they will refund me the difference including my Dell Advantage coupon within 5 working days.

 

[TNA]

Good news guys, I've contacted CS on the incorrect price of 1423.5. They confirmed they will refund me the difference including my Dell Advantage coupon within 5 working days.

Damn. Had a feeling this would have been the case. Should have kept mine. Oh well, member will be getting even cheaper still, but means minimum one month wait now.

 

[Temp.sgk]

Good news guys

On reddit there's a thread on the ultrawide subreddit that people who ordered earlier did not get their 3 year warranties. Did you contact them to fix it?

 

[Mauller]

Order time and confirmation time please

Ordered at few minutes past 8 when the proper monitor page went live. Got confirmation immediately and went into production at 9. Then i got the shipping e-mail at 4:30 to turn up the yesterday. (day after ordering)

How can Dell have the nerve to deliver you a brand new monitor in a wet box, that's worst the buying second hand off ebay lol.

I know, i am waiting to hear back from customer care. Got onto sales support yesterday and he passed along the issue.

 

[srekal34]

On reddit there's a thread on the ultrawide subreddit that people who ordered earlier did not get their 3 year warranties. Did you contact them to fix it?

Yes I did, they said they will come back to me as they need to escalate the glitch in the system. Which pretty much means it will get sorted.

 

[Curlyriff]

Yup that's my plan, will tide me over till second one arrives if they don't budge.

So looks like you should be good to get your refund all sorted based on the above hey

 

[TNA]

My last email was basically sorry bla bla, part shortage bla bla, might come earlier bla bla, but might not even come on the date we gave bla bla...

At least they did not cancel it. Lol

 

[Nexus18]

Good news guys, I've contacted CS on the incorrect price of 1423.5. They confirmed they will refund me the difference including my Dell Advantage coupon within 5 working days.

So looks like you should be good to get your refund all sorted based on the above hey

Yes great news!

Fingers crossed I get a good rep!

Can someone confirm this as no idea if they will receive it or not

For the first query, they said they closed they closed the case but I presume I can just reply to it and it will reopen? Or do I need to raise a new ticket on dell site?

 

[Vega]

I think people get that, but seeing order dates people who ordered earlier did not get them, and random people who ordered later did. None of this makes sense from a stock management point of view, and is this RNG ordering queue going to continue even when they get more stock?

The same thing happened to us in the US. I was one of the first to order... people that ordered after me AND with discounts got theirs shipped and my earlier full price order didn't. Luckily order number like four went through. Dell has an absolutely abysmal order system.

 

[Curlyriff]

Yes great news!

Fingers crossed I get a good rep!

Can someone confirm this as no idea if they will receive it or not

I re-opened my case earlier and got response but if you struggle then can try this email; [email protected] as that is the people I have had best luck with out the Dell team when dealing with anything.

 

[Nexus18]

I re-opened my case earlier and got response but if you struggle then can try this email; [email protected] as that is the people I have had best luck with out the Dell team when dealing with anything.

Thanks, that's the one I replied to:

[email protected]

 

[NightElf]

Left some feedback on AlienwareUKs Twitter.

 

[Mauller]

This monitor is awesome.....

Checkout Alien isolation if you can, the motion scanner really looks like a CRT display on this monitor.
The lines on the scanner really pop and the gentle glow of the background works really well.

 

[HungryHippos]

It's all fun and games until you get an alien who wants to eat your face.

 

[Miser90]

Checkout Alien isolation if you can, the motion scanner really looks like a CRT display on this monitor.
The lines on the scanner really pop and the gentle glow of the background works really well.

Its first worthy upgrade from CRT monitors in my eyes. LCD was is and will be **** only reason it took of was sizing and price CRT monitors ware not cheap to make.

 

[srekal34]

Its first worthy upgrade from CRT monitors in my eyes. LCD was is and will be **** only reason it took of was sizing and price CRT monitors ware not cheap to make.

Exactly this. Thats why they killed plasma too. But probably plasma w HDR would consume upwards of 1000W.

 

[2Thumbs]

Exactly this. Thats why they killed plasma too. But probably plasma w HDR would consume upwards of 1000W.

I still use plasma TV's as my daily units. A 50" 1080p in the lounge and a 32" 720p in the bedroom. The only time I'll change is when they die and I'll move to OLED.

 

[TNA]

I still use plasma TV's as my daily units. A 50" 1080p in the lounge and a 32" 720p in the bedroom. The only time I'll change is when they die and I'll move to OLED.

Same, when I upgraded to OLED the plasma went into the bedroom. But being honest in like 2 years it has barely been used. I recently unplugged it. Lol. Nice to have a tv in the bedroom but we did not used it half as much as I thought we would. Nice to have it there mind you. Always good to have choice.