Holiday Cottage Deduction from Deposit

Damn you guys are savage!

I think if it was me I'd feel really bad and at same time lucky. And apologising and absolutely being thankful that it's only 15 pounds.

This could have been so so much worse. In money terms and in danger to life.
Especially with kids.

Plastic fires can get out of control quickly, even without damage fumes are not nice And could well linger around for the next people staying . Doesn't sound as if it that bad luckily.
 
£15 sounds very reasonable. Let's say OP took this to small claims court. The landlady would be entirely in her right to bill time in 15 minute increments, so it would be cost of the board (most likely set), plus a 15 min increment for ordering it. I think this is just one of those things you need to let go.

Also, I hope he was joking about liking the idea of charging the son for the mistake, that's extremely petty.
 
You could have potentially set the place on fire and you're moaning about £15?

You got lucky, consider the £15 payment for a life lesson... don't put anything on the hobs unless you're cooking in it.
 
£15 won't get you 10 liters of petrol now. Just suck it up and move on.....and don't forget to raid the young lads piggybank for the £15 :D
 
Seems reasonable to me, you damaged an item that’s part of a set and they want to replace it like for like that will involve buying a new set.
 
£15....I was expecting you to lose the full deposit reading the thread title.

£15 and you got lucky for having such a gracious and lenient cottage owner.

Rethinking did you make this to troll GD? Kinda sat her thinking you've been laughing your way through the entire thing
 
I would pay it and then sentence my son to nearly £15 worth of household chores to ensure that you aren't left out of pocket.

OP have you considered setting up a crowdfunding page to cover the costs? That would be the modern approach.
 
Imagine your life is so fantastic that your biggest gripe; worthy of a forum thread, is that someone charged you £15 for an item you damaged on holiday.
 
BadMojo said:
We were away last week in a very nice cottage on the Scotland/England border, in a village called Newcastleton. We damaged one of their plastic chopping boards. It was the large one, from a set of, iirc, 3. It was briefly used whilst on top of the electric hob (which hadn't been used, i.e. it was cold). On leaving the kitchen table, my son accidentally brushed against the knobs on the front of the cooker and turned one of the rings on. He didn't notice. A few minutes later I noticed smoke coming from the area and it was the plastic chopping board melting. We caught it in time to avoid damage to the hob, but the board was slightly warped and melted a patch about 9cm2. We reported it to the owner (who lives on site) and asked her to replace and let us know the cost. She said not to worry and she'll deduct it from our deposit.

We've just received an email to say she's deducting nearly £15 from our deposit, to cover the cost of a replacement set of chopping boards. Now, this is unreasonable in my mind. She should only be charging us for the item, not the set. I actually think she's being a bit over the top to be honest and that a minor incident like this should be written off as 'one of those things that happens when you let' and in the spirit of goodwill, not charge us, but whatever...

I'm also slightly annoyed that the cooker hob was so easily turned on. Every hob I've ever had (that didn't have touch controls) had knobs that either required pushing inwards in order to be turned, or had a 'bump-stop' to prevent them being accidentally turned on by nothing more than lightly brushing past them. This one didn't. They were all totally loose and free-turning.

My wife thinks we should be asking her to send us the old set, or telling her to keep the new replacement, larger board, and send us the rest of the set. Otherwise, we've just paid for her to have a nice set of replacement boards as spares.

The cost is minor, but that's not the point. We dislike being taken advantage of.
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wow over £15. Get over it
 
Roar87 said:
Imagine your life is so fantastic that your biggest gripe; worthy of a forum thread, is that someone charged you £15 for an item you damaged on holiday.
Click to expand...
A one off blip versus 8,000 posts in race related threads (?)
 
BadMojo said:
We've just received an email to say she's deducting nearly £15 from our deposit, to cover the cost of a replacement set of chopping boards. Now, this is unreasonable in my mind. She should only be charging us for the item, not the set. I actually think she's being a bit over the top to be honest and that a minor incident like this should be written off as 'one of those things that happens when you let' and in the spirit of goodwill, not charge us, but whatever...

[...]

My wife thinks we should be asking her to send us the old set, or telling her to keep the new replacement, larger board, and send us the rest of the set. Otherwise, we've just paid for her to have a nice set of replacement boards as spares.

The cost is minor, but that's not the point. We dislike being taken advantage of.
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Why is it a minor thing that she has to write off "in the spirit of goodwill" (whatever that is supposed to mean) but on your part you're being tight re: the replacement being ordered as a set? Where is the goodwill from your side here that you supposedly value?

If you were that bothered then you could have ordered a new set yourself, next day delivery, or driven to a shop and bought a set, replaced the one you broke and then kept the other two... and saved her any fuss too - then you could have just messaged her and not had an issue with your deposit.

As it happens you didn't bother to solve the issue yourself but left it to her to resolve (costing her extra time/hassle) even though it's your fault! I don't think she owes you anything here.
 
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dowie said:
As it happens you didn't bother to solve the issue yourself but left it to her to resolve even though it's your fault, you wasted her time which is perhaps more valuable than the extra chopping boards you're fussing over. Basically, you're so obviously in the wrong here it's ridiculous.
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Can you prove it wasn't a LARP? If so less ridiculous. :cry:
 
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