OVO emailed again to tell me they have done another '3 monthly direct debit health check' (in reality it's around 1 x direct debit health check every 3 weeks so far so not sure where their staff went to school) and have decided for the 4th time to hike our DD up by £60 a month.
So as per my previous posts, I read their email this morning and immediately cancelled the currently active direct debit for the bill. Be around Monday/Tuesday that I'll receive an email from OVO saying 'We've noticed you have cancelled your direct debit, please set another one up'...........which I will duly do -
yet again, for the amount I wish to pay, not the amount they want me to pay.
This seems to now be a monthly occurrence - they email to tell me I need to increase the DD, I don't increase it. They email me to tell me they are going to increase it whether I agree or not, I cancel the direct debit. They then email me to tell me they have been informed my DD has been cancelled, I then set up a new DD to them for the monthly payment. Rinse and repeat, as a monthly occurrence.
Happy to keep doing this, OVO.........feel free to keep wasting your time trying to increase my DD

. For those in a similar position, just keep cancelling your DD and setting a new one up if your energy provider is at the same game.