The RAC have lost my car.

Fingers crossed they get moving. I don't know your circumstances but this could be massively debilitating to someone.
 
It would do if the OP claims on his own insurance, has he read the small print on his documentation with the RAC recovery to see if they have tried to indemnify themselves for relevant "things"?
 
ShiWarrior said:
That's a good question, because when he phoned the police last time, and basically said "not a police matter"

so i assume you've just said "its stolen" this time ?
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They didn't say that, because he hadn't contacted them at that point. If he'd phoned 101 yesterday and explained the situation they'd have put a lost/stolen marker on it and given him an incident reference just the same as they have today.
 
jaybee said:
I saw a police interceptors program or Motorway police (one of those ones anyway) where a guy got stopped as the plate flagged their ANPR system. It was quite funny. Basically he lost his car when he forgot where he parked it after a night out. Then reported it stolen. Then he found it and they had not removed the trace yet. :)
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I saw that but IIRC, he forgot to tell the police that he'd found it, that's why there was still a marker on it.
 
Just responding so stay hope you get sorted.

I'd have probably bought an eBay banger now as some sort of excuse. Actually nah bangers are too expensive now.
 
jaybee said:
It will be sat in a car storage facility/impound type place somewhere waiting for someone to pay money to someone. Probably from RAC to whoever they sub contracted step 5 in their 55 step process to recovering your car to. I'm sure with a kick up the bum they will "find" it. If not, it will turn up in a few weeks when someone does an audit of vehicles at the place it's stored at.
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not every time, the daughters zaphira broke down on the way back from cornwall about 6 years ago, we were following her family back as been to same place.
wife took the daughter and her kids home while me and her now ex waited with the vehicle.

eventually after we had a patrol come asses it they sent a transporter...great we thought approx 2 hours from home.
transporter 1 picks us up 2 miles from motorway junction and drops us off at the next junction in a layby.
transporter 2 rocks up 45 mins later and proceeds to take us on a roads back to the next pick up point a little chef car park....was told we could get coffee there....it closed down like 3 years previous?.
after many calls to the recovery service and many promises over 3 hours later we finally got transporter 3.
he brings all the way back to tamworth services on the m42, where he promptly tells us he has to take a break as legally he cant continue.
we get a burger he sits there till his time resets and takes us the rest of the way about 40 mins.
wife was at daughters at 5pm.
we rock up in the truck at nearly midnight...grr if we hadnt have stayed with the vehicle god knows where it would have been, probably on a little chef carpark near the m40 .....


oh by the way it was the rac.........
 
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Rilot said:
I'm thinking that RAC stands for Really Awful Company. Or maybe, Rogues Abduct Cars.
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Good to see the rescue side of the business is on par with the insurance side...i've never had to deal with such a bunch of unhelpful, rude, incompetent idiots
 
J1nxy said:
Good to see the rescue side of the business is on par with the insurance side...i've never had to deal with such a bunch of unhelpful, rude, incompetent idiots
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Dis86 said:
May I refer you to Aviva?
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The difference there is Aviva tend to be politely unhelpful, dismissive and contradictory. They were useless when I needed to use them a few years back.
 
Dis86 said:
May I refer you to Aviva?
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ik9000 said:
The difference there is Aviva tend to be politely unhelpful, dismissive and contradictory. They were useless when I needed to use them a few years back.
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Aviva whilst not exactly helpful, were not outright rude...the way the RAC insurance people spoke to my step daughter on the phone and then to me was pretty special, clearly they have a very different customer service training course to most places.
 
Dis86 said:
May I refer you to Aviva?
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I remember when my insurance claim went through Aviva.

Got the car back and the paint didn’t quite match. I never got anywhere with it, even after making complaints.

From their point of view, because they couldn’t see it on their monitor, it must not be true



Wouldn’t ever go with Aviva again
 
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