Vince's Repair Thread - (Console Repairs & Mods)

Armageus said:
@Vince - drop me a pm with your address - I've admit defeat with my Dualsense :(

Struggled to get even 1 stick off, and have scratched the PCB.

I've put it mostly back together and will send all bits including the replacement analogues.

Honestly much harder to do than I expected and should have just sent it to you to begin with, so sorry and also a warning for anyone else :(
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What was it you struggled with? Was it the solder sucking part to the get thing off in a oner? This is the sucker I have, hopefully it will do the job with its silicone nib which can kind of seal around the molten solder and get a better suck.


I am planning on giving mine a go this weekend. Just the left stick is drifting on mine I guess since that's the one that gets most use, so looks like just doing one of them is wise if you can get away with it.
 
Bubo said:
What was it you struggled with?
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I got the 2x 3 pins for the actual pots done - basically just a case of laying the knife top across all 3 and doing them at once, the issue was with the remaining 4 big + 4 little pins on the stick - because there's no literally no movement in the component, I couldn't release even a single leg.

Bubo said:
Was it the solder sucking part to the get thing off in a oner? This is the sucker I have, hopefully it will do the job with its silicone nib which can kind of seal around the molten solder and get a better suck.
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I tried 2 different solder suckers - admittedly both cheap ones (one came with my soldering iron), but neither seemed to do anything - ended up using desoldering braid for what bits I could do.

I then got frustrated and cut the rest of the stick off with my flush snips, but I scraped the pcb :(


I'm sure Vince will be able to work his magic on it though when he's back from holiday, because other than I was quite happy - got the wires from the vibration motors desoldered dead easy, got all of the controller to bits to replace the buttons, triggers and touch pad with some coloured parts - finished result should look good.
 
Armageus said:
I got the 2x 3 pins for the actual pots done - basically just a case of laying the knife top across all 3 and doing them at once, the issue was with the remaining 4 big + 4 little pins on the stick - because there's no literally no movement in the component, I couldn't release even a single leg.
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I asked in another post in this thread somewhere if you could simply just replace the two three prong H and V pots and their wiper pieces that are detachable from a new donor full stick assembly, cos if the assemblies are identical in dimensions it could be just a case of replacing the bit with the carbon trace and the wiper, and leaving the original central piece alone on the pcb, then you just have to de-solder those three prong pieces. And if you are confident and committed you can also take the snips just to those two pieces and isolate each prong to make it much easier, so it is just a case of de-soldering one prong at a time and pulling away, then cleaning up the solder. That is how one guy did it anyway on a youtube vid I watched. Probably going to have a go at that first then, I bought a 5-pack or replacement sticks, so have one extra I can experiment with, although I will probably still just do the one dodgy stick.

edit: I've also considered slicing the central piece in half horizontally with a Dremel and seeing what that opens up to make it easier, but have to be fully committed going that far I guess.
 
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Armageus said:
I tried 2 different solder suckers - admittedly both cheap ones (one came with my soldering iron), but neither seemed to do anything - ended up using desoldering braid for what bits I could do.
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I've only done the one (well two as I did both sticks), but with the thicker pcb I don't think you will get anywhere with even a good solder sucker unless you hack up the pot. I have a soldapullt which is alledgedly one of the best, big chamber and lots of suction, never failed me on older controllers, but just couldn't fully clear the holes on a dualsense. Fine to clear them once the stick was out, but just couldn't do it with the stick in.

Hot air is the way to go for pulling them. I only have a cheap 858d that was £20 or so on ebay and it made short work of them. Dualsense was my first go with hot air properly (only practice parts before) and it went fine, sticks are in a fairly safe place with not much around them and you can always cover the plastic connectors with foil.
 
Tinders said:
Do you need flux if you are pulling and using hot air?
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Nope 30 seconds with the atten and they fall out... I just solder suck with the hot air once they fall with the hot air still on.. Takes about 2 mins a stick or something.
 
Armadillo said:
I've only done the one (well two as I did both sticks), but with the thicker pcb I don't think you will get anywhere with even a good solder sucker unless you hack up the pot. I have a soldapullt which is alledgedly one of the best, big chamber and lots of suction, never failed me on older controllers, but just couldn't fully clear the holes on a dualsense. Fine to clear them once the stick was out, but just couldn't do it with the stick in.

Hot air is the way to go for pulling them. I only have a cheap 858d that was £20 or so on ebay and it made short work of them. Dualsense was my first go with hot air properly (only practice parts before) and it went fine, sticks are in a fairly safe place with not much around them and you can always cover the plastic connectors with foil.
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You think the dual sense is bad you want to try the elite pad... You seen how thick those bad boys are?
 
Want to hear something comical? Aya Neo came back to me last night after multiple chase emails and they are asking for another $379 (on top of the $200). They are now saying I won't get a new device as promised but instead a replacement motherboard. This is after more than 4 months now. Don't buy one people... You have been warned.
 
Vince said:
Want to hear something comical? Aya Neo came back to me last night after multiple chase emails and they are asking for another $379 (on top of the $200). They are now saying I won't get a new device as promised but instead a replacement motherboard. This is after more than 4 months now. Don't buy one people... You have been warned.
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Are they trying to milk you for money or something?
 
Vince said:
Want to hear something comical? Aya Neo came back to me last night after multiple chase emails and they are asking for another $379 (on top of the $200). They are now saying I won't get a new device as promised but instead a replacement motherboard. This is after more than 4 months now. Don't buy one people... You have been warned.
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Jesus! That's awful service. I presume you're not paying any more to them?
 
@Vince - looking to pick up a Switch for my young lad. You having worked on so many of them, is there one that’s better to get over another, for durability and faults etc?
 
Dyson said:
Jesus! That's awful service. I presume you're not paying any more to them?
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I dont think 600 dollars is acceptable at all, thats not far off the cost of a brand new device. I have asked them to go away and think about it again and come back with a better solution. one second ill grab my email back to them.
 
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Hi Lily,

After 4 months this is not really acceptable to me. On the 10th of December you told me that there would be no extra fee. I have already paid $250 and now you are asking for an additional $379 on top of this. This is so much money and given how long I have waited already I find this very much unacceptable. For this money I could have purchased your new handheld and not waited more than 3 months.

On the 25th of the first you said and I quote:
I have applied a new device for you and my colleague will take it to me after CNY.
It means that the new one will be shipped in early Feb.
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I am very much not a happy customer you made me many promises and haven't followed through with any of them? Please come back to me with a better option than a $379 motherboard replacement.


Vince
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I typed this on my phone after a few beers at the top of a mountain so looking back I could have done far, far better but I guess i now just wait... honestly i'm considering popping the 30 odd emails off to Gamers Nexus... I surely cannot be the only one? At this point its very much looking like im writing off about 500 notes on this thing.
 
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Diggsy said:
@Vince - looking to pick up a Switch for my young lad. You having worked on so many of them, is there one that’s better to get over another, for durability and faults etc?
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All of them are about equal, they all have identical components and identical failure points. Just buy whatever one you like the most and you can always give me a shout if you have any problems :)
 
Vince said:
I typed this on my phone after a few beers at the top of a mountain so looking back I could have done far, far better but I guess i now just wait... honestly i'm considering popping the 30 odd emails off to Gamers Nexus... I surely cannot be the only one? At this point its very much looking like im writing off about 500 notes on this thing.
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That's horrendous! Far from small fry
 


Well this is new... Apparently the manufacturer is buying the board from a 3rd party. :D :confused:

As a customer none of this should matter.
 
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