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NVIDIA RTX 50 SERIES - Technical/General Discussion

Nitefly said:
Perhaps I’m being blind, or this is being discussed cross-threads, but I think you may be confusing @Jasseh (who posted the noisy GPU) with @Absolutely Clueless (who asked the question about returning a GPU).

In any case, I’m not sure what reason you gave for your computer being defective but ‘distance selling’ returns don’t typically apply to custom* orders anyway.

*edit - custom, not ‘customer’ :)
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McCarthy said:
Yes, my mistake. I have indeed got the two mixed up :cry:
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Even I was getting confused here lol. Questioning whether I'd mentioned return problems at some point...

I did have to return multiple things last March (some here, some to competitor with queue): 4080 Super, 7800X3D, ASUS Strix motherboard, Seasonic Vertex GX-1000 and 64GB of RAM (bought the same RAM again in December).
I had multiple issues within days of upgrading, couldn't pinpoint exactly which items were faulty. Both OCUK and competitor dealt with my return request quickly and accepted that I wanted to return all 5 things (kept an SSD from my order) due to lack of confidence and frustration in my upgrade. I was only expected to cover return postage with 1 and even that was covered with the other (I forget which way round).

Really hoping to avoid returning this 5090, but obviously don't want to keep an expensive faulty card if it comes to that.
 
StarShock said:
Simple solution there, rescalp the already scalped card. And I bet if they price it right a scalper will buy it and it can be scalped again. Soon all cards will just circulate on ebay in an endless scalping loop.

<mentally insert michael fassbender saying perfection>
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So, all cards will turn into crypto? :) Maybe Nvidia will just release 6k series as NFT instead, to free up more production for the ai stuff? ;)
 
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ne0 said:
I'm not 100% convinced this is right.

If a shop explicitly tells you a "store policy" like "no returns or refunds" for certain items like display items or returned items or whatever, then you agree to that policy when you enter into the contract by buying it.

Vast majority of shops don't try shady things like this but for those that do I think they may get away with it in some cases. It's a dodgy area.

Like I said, I'm not sure on this so very happy to be advised if wrong.
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A “store policy” doesn’t waver the customers rights to a refund if a fault is identified.

I bought a carbon fibre part for my G80 M3 which was also classed as “custom” due to certain options you could select. The part arrived and I wasn’t happy with it due to quality. The store was my first attempt at resolving this. I sent in all the pictures and even the person (not the owner) agreed, he wouldn’t be happy, however the “store policy” refused refunds due to it being a custom order.

Long story short as this went on for months. I told them I would be taking this further and even the owner of the business was adamant that I didn’t stand a chance….

I won my claim and was compensated on top.

Again if you hire a wedding photographer and he chops everyone’s heads off, bring a custom order does not protect him from what comes down to a faulty product.
 
ne0 said:
I'm not 100% convinced this is right.

If a shop explicitly tells you a "store policy" like "no returns or refunds" for certain items like display items or returned items or whatever, then you agree to that policy when you enter into the contract by buying it.

Vast majority of shops don't try shady things like this but for those that do I think they may get away with it in some cases. It's a dodgy area.

Like I said, I'm not sure on this so very happy to be advised if wrong.
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Businesses can’t use one-sided terms to completely remove your consumer rights.

If it’s sold as working but it isn't that would breach your statutory rights if they refuse a return/refund
 
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McCarthy said:
A “store policy” doesn’t waver the customers rights to a refund if a fault is identified.

I bought a carbon fibre part for my G80 M3 which was also classed as “custom” due to certain options you could select. The part arrived and I wasn’t happy with it due to quality. The store was my first attempt at resolving this. I sent in all the pictures and even the person (not the owner) agreed, he wouldn’t be happy, however the “store policy” refused refunds due to it being a custom order.

Long story short as this went on for months. I told them I would be taking this further and even the owner of the business was adamant that I didn’t stand a chance….

I won my claim and was compensated on top.

Again if you hire a wedding photographer and he chops everyone’s heads off, bring a custom order does not protect him from what comes down to a faulty product.
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Yeah makes sense. I think the key thing it's faulty. I think there are certain cases where if a customer simply wanted to return something then the store can wriggle out of it potentially.
 
Coowhan said:
What an absolute disgrace. People need to just not buy these cards.
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I am not going to cut my nose off to spite my face by not getting the best performance possible for the hobby I love. The problem affects very few cards, and if you have it, they will fix it. Yes it's of course annoying and a bit shady, but boycotting the only high performance GPU's in existence is not an option if you are a VR gamer. AMD suck in that area.
 
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