Problem with BitFenix Alchemy 6pin PCI-E extension

tankskun · 24 Jan 2012 at 11:36

Hey guys I'm wondering if I have recieved a wrongly manufactured BitFenix extension. I was trying to plug it into my graphics card and felt resistant, so used a bit more power to plug in, however it would not and if I applied any more pressure the connector would break off.

Or has the 6 pin PCI-E changed for the newer graphics card, I'm trying to plug into a 5850.

Heres a pic of my cable, you can see that the top middle is a square (where it should be a triangular type connector) but bent a bit trying to put into my card.

Would be great to hear others experience, as I dont know what to do now, maybe try cut to shape

panyan · 24 Jan 2012 at 11:42

thats worrying, i ordered some too...

CinderzFTW · 24 Jan 2012 at 12:10

I had an issue like this with a molex to 6 pin adaptor I used for my old 8800gt a few years back as my psu at the time didn't have a 6 pin connector on it. I had to literally force it on!

stulid · 24 Jan 2012 at 12:14

Found this,

CinderzFTW · 24 Jan 2012 at 12:14

I would get onto OcUK about it. If you bought it from OcUK you should be covered for a refund or exchange!

panyan · 24 Jan 2012 at 12:21

so is it the cable that is in error or does the gfx card have the old connector?

shadowscotland · 24 Jan 2012 at 12:28

I just got two blue 6 pins in the post this morning - both are Ver 2 (as is my 460gtx)

stulid · 24 Jan 2012 at 12:29

A 5850 isnt that old.

Seems very strange that its different

panyan · 24 Jan 2012 at 12:31

shadowscotland said:
I just got two blue 6 pins in the post this morning - both are Ver 2 (as is my 460gtx)

your the one who took my 6-pin pcie blues! i have a massive order being delayed because of that! they were in my bascket first - givem back!

im glad their the correct ones - hopefully mine will be too

tankskun · 24 Jan 2012 at 12:31

CinderzFTW said:
I would get onto OcUK about it. If you bought it from OcUK you should be covered for a refund or exchange!

Will let them know and see if they have a suitable replacement in stock, otherwise will have to try and mod myself, don't want to wait longer, sending back etc...

panyan said:
so is it the cable that is in error or does the gfx card have the old connector?

Hopefully Stulid will know.

shadowscotland · 24 Jan 2012 at 12:32

Can you just cut the corners of the peg (are wires the same?)- still not ideal - send Kul1 a message

shadowscotland · 24 Jan 2012 at 12:36

panyan said:
your the one who took my 6-pin pcie blues! i have a massive order being delayed because of that! they were in my bascket first - givem back!

Me and tankskun were two of the bitfenix comp winners.
VIP orders - sorry

They are very nice - Mmmmm so silky - blue plugs too which is nice (all the other blue braided cables have black plugs)

tankskun · 24 Jan 2012 at 12:51

Comparison with the 8-Pin recieved

Looks like I have recieved version 1, as have checked the back also

Should I mod it or return. Will ocuk even accept a return as I have now damaged the connector.

stulid · 24 Jan 2012 at 12:53

I'm not sure where you stand, I didn't even know there was a different revision, god knows why they changed the shape.

Ask in the Customer services section.

tankskun · 24 Jan 2012 at 13:00

Thanks Stulid, will let them know.

stulid · 24 Jan 2012 at 13:17

tankskun said:
Thanks Stulid, will let them know.

I've alerted 5UB also, but im still mind=blown, that there are two different versions of the same connector.

fiveub · 24 Jan 2012 at 13:22

When making a post in the CS section link to this thread too please.

liamcrane · 24 Jan 2012 at 13:25

I have also just bought 2 of these PCIE extension cables i hope they fit my 5850 ok!!

tankskun · 24 Jan 2012 at 14:10

liamcrane said:
I have also just bought 2 of these PCIE extension cables i hope they fit my 5850 ok!!

I was told by Bicepo (customer service) that they have just checked their stock and that they are all Version 1, which they did not realise.

So proberly best to contact them also.

fiveub · 24 Jan 2012 at 14:11

We are getting hold of the supplier now.