3080 / 3090 / 3070 Gigabyte Eagle Gaming OC & Vision Power Connector Concerns

[harney]

Good news, I installed my card today and the pins went in a treat. Plugged them in and out four times in a row without any issue.

Did some gaming, some benching and an hour of Furmark stress test, and the card has been solid as a rock with a max temp of 74 degrees.

Did Gigabyte pay you for good thread feedback

Seriously thanks for the feedback and happy your up and running with no problems

enjoy

 

[harney]

Hello! Can you let us know what week your card was produced? If you look at the serial number printed on the card it starts with SN20xx..... "xx" is the week number.

edit: oops sorry didn't realize Harney just asked this question. Thanks Harney for your response to my post.

no need to be sorry ..you made it clear re how to get the Wk number

 

[harney]

Are new cards ( arriving god knows when ) all sorted now?

There suppose to be . but i have seen peeps on Wk43 above having problems

@harney @boffer thanks both of you!

The problem with the card is that the port for the pcu cable is to short so the pcu cable can't be plug at all. We try but is impossible.

My card info:

SN204241097809

The shop I buy it from can't reach to their own providers, so we still waiting for the ticket in gigabyte support web to be processed

your Wk42 so looks like you got one of the mixed up ones ..Well i hope you manage to get it resolved quickly .

I've got the Corsair RM1000x. I've swapped out my GPU with my old 2080 super and I haven't randomly shutdown yet. I've been testing in games for around 3 hours now. I'm not sure if it's a combo of my PSU and my 3080. I did see that my 3080 drew around 300w compared to around 200w on my 2080 super or if that it's just my 3080 itself that is faulty or something.

I will be surprised if its your PSU i very much doubt it ..are you able to test the 3080 in another PC maybe.

 

[harney]

Hi,

Following my Gigabyte RTX 3070 Vision problem ... I made RMA to my reseller with a full and immediate refund ... I am now looking for an RTX 3080, better for my Gaming use (3440x1440p)
I still focus on the Vision series which is the only card that fits perfectly with a white setup ... Hoping it's not Russian roulette yet!

Thx for the update

 

[harney]

yes will be interesting to see what comes back from RMA. hope its sorted for you all

 

[harney]

Hello everyone,

I have purchased 3080 Eagle on 17 September when cards was released, card received October 23 and for about 2 weeks there was no problems at all.
After that time my computer started to randomly reset when i was playing games, not often, i had 1 full day without restart then on next day restart happened after 15 minutes, other day after 5 hours.
SN was 2038 but i did not noticed if there is something wrong with power connectors, also mine looked as it was already replaced with new ones

I have also checked all my components. PSU was brand new but tested anyway with PSU tester (100% working - 750W), MemTest (8 runs without error), i have also stress test PSU, Processor, RAM, GPU - not a single error or restart (programs used: OCCT, AIDA, Prime)

Performed clean Windows install, re-assembled almost whole PC to check if cables are connected properly - did not help

Computer was not overheating - 3 fans on front, 1 back and CPU cooler Noctua with 2 fans (thermal grizzly kryonaut paste), GPU ~65* and CPU ~ 60* while playing games.

When i did all of that i still got one restart on last Friday and since that there was no problems at all, then i found this thread so i decided to go with RMA (Poland)

I was also tried to use MSI Afterburner and GPU-Z to save logs after Friday restart but it did not happen (only thing i did was one more time reconnect 8-pin cables to GPU but i also did it before so i don't know if this was causing the issue)

Card was picked from me Today and i will share results when i will have it back.

What Make modal is the PSU ..and what where the pins like in the connector blocks ?

And was you using 2 separate PCIe power cables from the psu to the gpu and not daisy chaining

thx for sharing

 

[harney]

Received one today and can't plug in my power cable to the right socket, so the problem is still there....

Not good ..what Wk is your card

 

[harney]

Well i guess as long as non of the pins have push in your ok ..a pain one as to wiggle the connector in with some force ..just like you get on the molex plugs

 

[harney]

If you have them in and the card works then I wouldn't worry, how often will you be taking the connectors out anyway once it's all plugged in. If you get shutdowns though...different matter.

Yeah agree with you if it works use it ...my concern is if someone as had to plug in with some force or wiggle it in who's to know that some of the pins may have been forced down.
the connection would still work but not fully connected then there is a risk of resistance over time re current.

There is also the problem when the end user comes to sell the card unplugs then finds the connectors are borked or the 2nd hand buyer then gets the issue upon installing that would be my concern.

By then could be out of warranty and what's worse over a fault that was not their doing in the 1st place.

 

[harney]

Well just got today in my hands the RTX 3070 Gaming OC SN "2043" and all pins are very straight and easy to insert the PSU power cable. I have put it in and out a few times, to check that no pin is gone backwards, and everything seems correct and they are in place.

I think I have the power box fixed exactly as the GIGA REP shows us in this photo.


https://ibb.co/zZ3s1XT

Mine you can see that is looks very similar.

power box:
https://ibb.co/hsMknGw

pins:
https://ibb.co/JC872hh

there very helpful photos them i shall update the OP with them

thank you

 

[harney]

Check the latest taht I posted are very accuracy also to represent the difference between old and new connector

Thank you

Can anyone confirm if this is the new connector? wk 42, no problem so yet.
https://ibb.co/RYckXzr
https://ibb.co/KDkBCbV

Looks like the new block but hard to see so not 100%

 

[harney]

Got my 3080 Eagle OC back from Gigabyte after returning it for a repair to fix the busted power block.

I've tested a few games it seems to be working perfectly. The replacement block is way more sturdy and the pins don't move around. There isn't any of those heat strips on the cables, but it does have that moulded-looking end and looks higher quality. The RMA service is excellent from Gigabyte. They arranged a collection which was picked up on Tuesday. It was delivered back to them; checked; fixed; shipped back out to me; and then delivered earlier today. Thanks a lot for sorting that out @GIGA-Man.

Glad to hear ..enjoy

If you look very closely at the rear of the connectors with a flashlight, you just just about be able to tell. I have a week 42 Vision and I can see that it has the newer style connectors. I would have taken pictures but I just couldn't get a good enough angle. I can see with the naked eye though.

Going off topic here but what has annoyed me is that the edge of the backplate has a gouge in it that I noticed as soon as I took it out of the anti static bag

Anyway, back on topic...

So there is damage on your backplate ..was this from RMA or from new

 

[harney]

Thanks I am not sure which direction that ends up once at the card. Here is a picture, you can see its one of the +2 on the right housing

Could this impact my performance?

I would not use it like that if i was you ..that plug needs to be fully plugged and clipped in ..yes may still work but your risking it

 

[harney]

My PSU isn't modular

Yes agree with duniek on this i would not create more connections..try and get the pins straightened up and get the cable in as it ..if you can not or it pushes the pin / s in then RMA the card .. Personally i would just RMA it and get on the new block

 

[harney]

Can anyone confirm if this is the new connector or not? WK42 Gaming OC. Thanks.

It looks like that is the new block did your power connectors plug in ok ?

Looks like it's cable tied, which would be the old design. Mine is week 42 with the same.

yeah the cable tie thing can be misleading looking at the blocks it does seem to be on the new one

 

[harney]

Sorry but +550 euros for a 3070 or 800 for 3080 are not a cheap cards, the fact that you chose to pay +1500€ for a better card, dosent mean that a +550 euros is a cheap card.

They have the same quality, (bad in this case) with the difference that the 3090 is more powerful in terms of performance, but not for this reason , from what can I understand from your words, anything below your 3090 is a cheap card, dude comon...don't be so preppy

i do not think they was meaning it that way at all ... maybe just saying it was faulty and being the expensive one..either way everybody should be annoyed if they get this fault on there new cards.. I have said it so many times now that this was a bad route gigabyte took with this design.

 

[harney]

i'm in Vietnam and my 3080 Gaming OC just came and here i am. SN 2045
https://www.flickr.com/photos/191300775@N04/50677589408/in/dateposted-public/
https://www.flickr.com/photos/191300775@N04/50678337821/in/dateposted-public/

Welcome
Does the pcie power connectors fit ok into the blocks?

 

[harney]

Is anyone here getting random reboots? I don't mean BSOD but straight up just computer shutting off with no error messages. I've been having random reboots every so often since I got the new Gigabyte 3080 Gaming OC card. I initially sent it back for repairs due to it being in the 'bad batch' to get the connectors fixed. I was hoping that would fix the random reboots however it didn't. I then thought it was a failing drive since the health of that drive was very low so I got a new drive and installed windows on that however it's still doing it. So then I swapped out my ram with other sticks thinking it was RAM however it wasn't the RAM so I'm either thinking it's my PSU or this GPU that's the culprit. My PSU is a Corsair RM1000x 1000W. I highly doubt it's due to going over 1000w on full load so it's either failing somehow or it's the GPU. The main thing that makes me think it's the GPU is the fact that the random reboots started happening when I got the new card.

The most annoying thing is that I can go a week without having an issue then it just starts to randomly reboots every single day, maybe once or even twice on one day then it's fine for the new few days. There's no consistency to the issue and I've checked all event viewer logs with nothing really showing. I have the event ID 41 log but it doesn't tell you much. I'm seriously considering just throwing in my old card and testing for a week or so and see if I get the issue although it's hard to tell when it's going to do it again. It's extremely frustrating trying to troubleshoot this. These types of issues are always the most annoying to try troubleshoot.

Yeah super annoying these types of faults ...it seems to point toward card or psu ..my i suggest you try another set of psu pcie power cables and i assume you have more than 2 pci-e power ports on the psu try different ports

I assume your suing 2 sets of pcie power cables to the card

 

[harney]

You have the new block, but don't be fooled into thinking that everything is fine just because it's the revised version. Mine (3070 gaming OC) was also the new version, week 42 card, but it had a bent pin when it arrived and now it is going back to OC'ers due to being faulty when stress tested.

This was my first time ever building a decent PC, took me over 7 weeks to get all the parts and build it due to the lack of availability of GPUs and CPUs, and it lasted a total of 2 days before I had to send my card back. Disappointed would be an understatement. Learnt a valuable lesson to not buy early versions of new hardware in the future.

OC have been great to deal with throughout, however, so props to them.

The reason why they call it bleeding edge tech ..hope you get your card turned around quick and back up and running

What's the process re power connector issues? Mines a week 42 that came with a pin to one side that my connector then bent further and snapped the little separator plastic within the socket. I've got it working for now with a little manipulation but I shouldn't have to be dealing with that surely, its a damn plug.

you need to look right into the cards backplate air vent and if the block looks like on the OP as the fixed one your good ...not sure what you mean by broken plastic share a photo if your able too maybe

 

[harney]

I posted my ticket 12/5/2020 7:05 PM

Still zero reply from gigabyte support, Shocking lol.

@GIGA-Man

Thats no good any update on this @GIGA-Man