** 4K & G-SYNC FOR LESS THAN £500!! **

That is kind of worrying given the size of Acer. Surely all it takes is a phone call by ACER UK to ACER HQ saying - "where is the UK stock of XX".

Sounds like a nightmare company to deal with. I wouldn't want to put up with that crap because it's not good enough really.

Sympathise Gibbo - now kick some backside and get £20 of each unit for the disasterous service they gave you :D

That is normally the issue, the larger the company the more segmented they become, Samsung are even worse if our UK contact window is not available.

Whereas a company like iiyama, absolute SPOT ON!
 
Doesn't look like it and I don't think the old saying "no news is good news" applies in this case.

I'm tempted to pull the cash back and just buy when they actually come into stock. What's it been now since I ordered? Got to be more than three months?
 
Hi there

Just came of the phone with Acer and the goods are in the air now. They will land in Holland end of this week. They shall then be re-packed with UK plugs and then a truck arranged to get them into the UK.

Acer are saying November 11-14th into our warehouse. We apologising for delays but this is how it is unfortunately.

Not the best news but at least they are coming. :)

P.S. XB270HA model could be here as early as next week however.
 
Mmm not the most efficent operation by Acer I must say.

It takes a truck in general 24 hrs to get from holland to the UK. Customs shouldn't be an issue as the items are coming from the EU.

So they reckon it will take them 3 weeks to re-pack with UK power cables?

Any chance you could tell them not to repack and get some over. I really don't feel the need to wait 3 weeks for a UK power cable! The monitor takes a standard 3 pin monitor cable I am sure plenty of people have spare in the cupboard.
 
P.S. XB270HA model could be here as early as next week however.

Nice, really interested in this one - sounds like it'll be a 1080p version of the ROG Swift for half the price. I imagine it'll be the first of many other FHD high refresh G-Sync monitors.
 
I second the option of forgetting the repacking with a UK plug and just get the damn things here and fast. I must have 10+ UK power cables sat in a box in the cupboard that I can use for the monitor and if it means waiting another month then I'd rather they just ship them direct. Power cables for those that don't have one can be bought for a couple of quid anyway.

This is a poor show from Acer.

That review posted above does read well and if it turns out they are as good as claimed in the review then maybe they are worth the wait.
 
Mmm not the most efficent operation by Acer I must say.

It takes a truck in general 24 hrs to get from holland to the UK. Customs shouldn't be an issue as the items are coming from the EU.

So they reckon it will take them 3 weeks to re-pack with UK power cables?

Any chance you could tell them not to repack and get some over. I really don't feel the need to wait 3 weeks for a UK power cable! The monitor takes a standard 3 pin monitor cable I am sure plenty of people have spare in the cupboard.


I did say if they are landing this week how does it take three weeks to get from Holland to UK.

They just seem a very no rush company, everything a step at a time, it has to be simply down to how big they are and they are unable to deviate from their typically processes and booking in slots.
 
More likely to be Asian stock diverted to the UK.

Well if you can possibly tell them to ship some without changing the plug that would be great Gibbo but I am guessing that will fall on deaf ears!

Very tempted to cancel my order. Not overclockers fault but ACER sound a bit too big for their own good and I am beginning to worry about warranty support issues.

AOC monitor might be an option but I really wanted the GSYNC module.....

Things to think about.
 
Very tempted to cancel my order. Not overclockers fault but ACER sound a bit too big for their own good and I am beginning to worry about warranty support issues.

I'm thinking the same. Thinking about going for the 4K Iiyama, but it would be a shame to miss out on G-Sync.
 
Hi there

We had 37 units arrive today, which have shipped, hoping next batch arrives next week. This is the shipment Acer promised to air ship to get some here sooner.
 
Got my shipping notification too! :D

Can't wait to see that 4k goodness and by all accounts of the reviews I've read they are really something special and will have been worth the long wait.

Thanks Gibbo and OC crew.
 
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