** 4K & G-SYNC FOR LESS THAN £500!! **

Ulti-Resis said:
If you (or other retailers) were only announcing and taking pre-orders for rock solid guaranteed stock, say, two weeks in advance, then I wouldn't see any issue with paying in full but also what I'm getting at is that manufacturers should guarantee the supply chain and date of delivery, only when they are absolutely 100% able to supply on the said dates. That way, you as a retailer would know 100% that you could start to take pre-orders 2 weeks in advance paid in full, or smaller deposits before the two week point and the rest of the payment at the two week point. This would also allow two weeks for you to contact anyone in cases where card payments fail. I'm always available, as are most people these days, particularly if you have that two week window. With the tech we have for communication today the world is a tiny place, I don't think there is ever a time when I can't be contacted and most people are likely to be the same.

I know it's not OCUK that are to blame for this delay so please don't take my comments the wrong way. I just hope Acer hurry up and get the stock out to you. Hopefully it will be waaaayyyy before the new ETA but I'm good with the Sonicmaster until the 4K goodie truck arrives.
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But if all a Etailors work on two weeks before a guaranteed date, then anyone could do the job. OcUK (myself) digger for this info from Acer and was first world wide to put it up for sale and as such OcUK is the company everyone talks about, good and bad. Being first to market is what OcUK is known for and what so many of our customers love, we're not about to give up that edge over our competitors.

It would never work either because at somepoint one etailor would put for pre-order before two weeks were up so they could claim be first, so it would be impossible to control.

Also by us being first means we win majority share, on the Acer 4k G-Sync we have 2/3 of the overall UK stock landing.

We bring our customers traditionally the latest products first both to pre-order and on the shelf. :)
 
andrewohare said:
After the shipment arrives will there be any stock left after pre-orders?
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Yes plenty, we ordered a container full of these. :D

Acer now have me chasing them, our distributor and NVIDIA too, damn these guys are so hard to get hold off at times.
 
Acer are really screwing up on the release it makes you think that they may have some technical problems with the monitor.
 
shamus21 said:
Acer are really screwing up on the release it makes you think that they may have some technical problems with the monitor.
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Yeah, I'm considering cancelling my order and going with one without G-Sync. Would be a shame but without an estimate we don't know how long we're going to be waiting for.

Any updates Gibbo?
 
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Hi there

The problem is the guy who is sales for UK is on holiday and it literally seems like no one else has clue, not the best.

Good news is he is back on Tuesday next week so we should finally have an answer by then. :)
 
Gibbo said:
Hi there

The problem is the guy who is sales for UK is on holiday and it literally seems like no one else has clue, not the best.

Good news is he is back on Tuesday next week so we should finally have an answer by then. :)
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That is kind of worrying given the size of Acer. Surely all it takes is a phone call by ACER UK to ACER HQ saying - "where is the UK stock of XX".

Sounds like a nightmare company to deal with. I wouldn't want to put up with that crap because it's not good enough really.

Sympathise Gibbo - now kick some backside and get £20 of each unit for the disasterous service they gave you :D
 
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