Lets see what they have to say about this ive emailed Jens. They better offer to send me out a brand new unit or give me a hefty refund. I definitely wouldn't have bought a second hand unit if id have known.
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7970/50 Arctic Accelero Users
- Thread starter LtMatt
- Start date
Lets see what they have to say about this ive emailed Jens. They better offer to send me out a brand new unit or give me a hefty refund. I definitely wouldn't have bought a second hand unit if id have known.
I guess so haven't heard anything back from them yet. I guess as it was via bank transfer im screwed anyway.
I'd rather they just sent me a brand new unit but i will accept a refund if they offered it to me. They better do something satisfactory or they might lose their most vocal fan.
The annoying thing is newegg is selling them brand new so why would arcic send me a used one.
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Upon closer inspection there is no backplate included or a pad to protect the pcb from the backplate so i can't even use this if i wanted to.
**** me
3 emails sent and no reply or even an acknowledgement as of yet. Hopefully ive heard something by tomorrow.
Well they've had a few hours to respond so far. I can only assume that they're trying to figure out how they managed to send me a second hand dirty unit with essential parts missing that means its useless. Maybe that's just wishful thinking on my part though.
I was told via email (which i still have by the way) that they could ship one over from the US. It was only after i paid for it that they suddenly said the US was out of stock so they shipped one from Hong Kong instead.
Its a shame they didn't even include a backplate as i can't even use this at all now.
I could do but im going to see what accelero say first.
This stuff provides the best hold and temps.
http://www.arctic.ac/en/p/accessories/587/thermal-adhesive.html
Still not heard anything substantial back from Arctic lads. They offered me a 50 euro refund and a new backplate only so far. I was extremely disappointed with that offer when i paid for a brand new cooler which cost a lot more than 50 euro.
I've now asked them to try and source one for me from newegg as they appear at least to have them in stock. They said they don't think it will be possible but are trying to negotiate with their us office. Stay tuned for more.
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This is what they said after i asked them to try and source me one or get one from newegg in america and send it over to me. (according to newegg they have 36 in stock)
I sent another reply since that message saying what's going on, ill take a partial refund if you can't order me a new one. I did ask them why they took my money though seeing as they don't have any to send me.
Thanks for the offer which i gladly accept, Dirt 2 please mate. I'll trust you my steam.
Yeah i have a few i can send you mate. How many do you want?
Arctic have agreed to give me a full refund including return shipping costs and import tax and vat charges upon me sending the cooler back to their german service center. 
EDIT
Spixel i will get you those heatsinks sent out tomorrow. Sorry for the delay been busy!
EDIT
Spixel i will get you those heatsinks sent out tomorrow. Sorry for the delay been busy!
No worries.. still waiting for my sekisui thermal tape to arrive anyway
That's decent of Arctic, but of course it would have been better to not have been sent a used cooler. How much did it cost you in total?
Christ not sure ill have to work that out ask me again in a few days but either way ill be getting all my money back.
I tried both and preferred the accelero. The peter, though effective was a bit ugly and provided worse core temps than the accelero. It was also louder.
Petey you're alive? Good to see you back, its been too long.
To be fair Petey did have a pretty awesome setup with his Peter but he did have a hell of a lot of fans. Not sure how practical that is for most of us though.
Aww your HIS 7950 Ice-Q looks lonely. Forget buying an Accelero the his cooler is already good. Stick another HIS 7950 in there.
EDIT
Blimey you have a lot of gpu sag.
EDIT
Blimey you have a lot of gpu sag.
He then saw the light and went with custom water
Good lad
Indeed he did, but now we never hear from him again. Tbh id rather have the active, talkative, fiddling, more fans than justin bieber pete back. Maybe thats just me though.
Side exhaust fans on your pc case. Cable tie or zip tie a fan near the front hard drive cage blowing direct onto the gpu's. Create a positive pressure case (more intake fans than exhaust) and remove some pci brackets on the back of your case so hot air is forced out the rear via positive pressure.
I think so.
Its a bit tricky for a first time install. Just take your time, especially when you have to put the adhesive rings on. You don't get any spares so you need to be careful on this part. If you worst happens and you mess this part up you can cut and use a small bit of thermal tape instead.
There is a video on youtube that i used the first time to help. Its not perfect but its a start.
http://www.youtube.com/watch?v=v3l_TGld3jU
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Accelero are bringing out a new improved cooler for 290's. Looks like they finally took on board our feedback and beefed up the vrm cooling. Looks interesting. Wouldn't be able to fit two of these on my mobo sadly.
Source
http://www.guru3d.com/news_story/arctic_accelero_xtreme_iv_vga_cooler_for_hawaii_and_gk110.html
Source
http://www.guru3d.com/news_story/arctic_accelero_xtreme_iv_vga_cooler_for_hawaii_and_gk110.html