All Three One Plans to be cancelled from today

[lmfy2k]

anyone been forced off the one plan yet?

 

[tiffanys]

Hmm, still not actually been moved off of my old contract yet. I didn't bother calling them to switch as I thought I would just go on to what they were offering me, and that hasn't happened. Still on my "Ultimate Internet 200 1 month" plan costing me £12.90 a month.

currently the 4gb plan with unlimited minutes is £9 a month on a 12 month contract.

 

[Bradmax57]

anyone been forced off the one plan yet?

I was forced off it months ago?

 

[Akagi]

I was told my Sim 600 with truly unlimited data would be changed over months ago as well, but it is still working...

 

[neil_g]

it wasnt the unlimited data they were taking away, it was the unlimited tethering.

 

[Akagi]

Eh? Thats not what I was saying...

I was just pointing out that I haven't been forced off of my plan either, despite being told months ago that I would be. They made me choose a new more expensive plan. It hasn't kicked in yet.

 

[neil_g]

it wasn't clear what your point was then

 

[Akagi]

Not to you clearly.

 

[lmfy2k]

Recently got the 4gb, unl calls/data for £9 per month (essentials sim)

Went onto Three chat today got them to change it to 600mins, 8gb and unl texts for £10 per month (advanced sim), much Happier with that

 

[tals]

Eh? Thats not what I was saying...

I was just pointing out that I haven't been forced off of my plan either, despite being told months ago that I would be. They made me choose a new more expensive plan. It hasn't kicked in yet.

So both my children who were still on the £15 unlimited deal have received letters and advised the contract will force them to a monthly in March if they don't take up the offer three is offering. Was that the tone of your notice?

 

[NeedAUsername]

Received mine too last week, had to give up the £15pm unlimited data for a £19pm unlimited everything and 30GB tethering data.

 

[tals]

I think they finally have got there act together - unless anyone advises differently I will change my plan a week before the due date to hold off the date Got a Homesignal at home so ties the family into three as signal is poor in this area for all the providers

 

[Akagi]

So both my children who were still on the £15 unlimited deal have received letters and advised the contract will force them to a monthly in March if they don't take up the offer three is offering. Was that the tone of your notice?

I am on the old Sim 600 plan with All You Can Eat data, and I had a letter which said something along the lines of that I will be forced off of my contract but I can choose from X amount of discounted alternative contracts by visiting their website. I visited the website and chose an £18 plan with tethering and unlimited data, but it never switched over to it, and I still pay £15 a month, and still can't tether...

 

[tals]

Hmm I like that plan I'll do that for both of them - tbh the £15 was a crazy deal, amazed we have ended up keeping it for so long

 

[Randell Floyd]

I've not heard anything yet of my AYCE being cancelled, I guess it's checking the post everyday again for the dreaded letter!

 

[Akagi]

April 2016 I got my letter.

Still on my old AYCE plan.

 

[alex24]

Not had any letter, I'm still on ultimate internet 500 (unlimited data) for £13 a month. I think last time I looked it would be twice as much per month on a new contact and that was with a data cap.

 

[Akagi]

Just got another letter...

I already got a letter last year saying I had to choose a new contract, so I followed the instructions in the letter, to the letter, and chose a plan with AYCE data and 30GB tethering for £18 a month.

They completely ignored this request and I remained on my old plan.

This new letter gives me the option to move to a plan with 1GB data for £5 less, or 4GB data for £2 less. I'm not best impressed that they ignored my initial choice and have now moved the goal-posts and given me two inferior choices!!

Nevertheless, I rarely use more than about 2GB data, so I chose the 4GB data plan...

This is the first time after years of being a Three customer that they have ****** me off. I'm sure it was just some error or other though and I can't be bothered to go into a store and kick up a fuss about it...

 

[tom_e]

Just got another letter...

I already got a letter last year saying I had to choose a new contract, so I followed the instructions in the letter, to the letter, and chose a plan with AYCE data and 30GB tethering for £18 a month.

They completely ignored this request and I remained on my old plan.

This new letter gives me the option to move to a plan with 1GB data for £5 less, or 4GB data for £2 less. I'm not best impressed that they ignored my initial choice and have now moved the goal-posts and given me two inferior choices!!

Nevertheless, I rarely use more than about 2GB data, so I chose the 4GB data plan...

This is the first time after years of being a Three customer that they have ****** me off. I'm sure it was just some error or other though and I can't be bothered to go into a store and kick up a fuss about it...

You should have brought it up at the time then instead of burying your head in the sand and hoping the old contract would never end It's not like you weren't completely aware that the switch was never made.

 

[Akagi]

I was hardly hoping it would never end, the plan I chose was better than the one I was on!

It just didn't bother me that they didn't change over to the new one because the old one was perfectly fine and it made little difference to me.

I assumed that if this happened they would correct the error rather than giving me new choices...