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AM4 B350/X370 black screen crash thread

Anyone know how to find the VRM temperature on HWinfo for the Asus Prime X370 Pro?

I think its those "temperature 3/4/5/6", etc temps. But not completely sure.

Dont think I have even seen those temps on mine go near 60 yet... which is why I am a bit skeptical they are VRM temps.
 
I get these still myself.

When stress testing an oc under load, screen will go blank - system still keeps running fine. Can unplug hdmi and plug back in and get desktop.

That's using occt linpack avx for testing. So not likely same driver issue from before.
 
My more recent black screen issues were almost definitely bios related.

Was unable to run HCI memtest for any length of time without black screen. Even stock.

Reverted back to 1201 and ran about 12 hours overnight at stock.

But am now trying for 3000 ram on 1201 using bclk - and currently getting black screen on attempts.

Starting to hate this system.
 
I'll need to go back to drawing board.

So, yes, I could pass HCI memtest, so thought would try oc just cpu.

I can get that to pass occt linpack avx, but yeah, black screen.

I'm going to have to remove software as possible culprit, so utterly clean install of Windows 10 with just the couple of stress apps in.

I may just as first test, uninstall afterburner. And must make sure not using Ryzen Power plan
 
Am only reinstalling windows after having tried power plan.

I changed a few too many things last night, cause looks like something had worked.

Adjusted couple of voltages, but set power plan to balanced and shut afterburner (and stopped it running with Windows).

Managed to pass couple hour long occt sessions.
 
Looking good so far for it pointing to either afterburner or Ryzen Power plan

Am leaning towards it being Ryzen Power plan.

After a few tests on bios 1201, thought would go back to 9945. So far several hours into HCI memtest with ram at 3066.
 
If it is... Be interesting to know what the hell they have done with it to cause this sort of of problem.

I'm almost afraid to try re=enabling it again to test in case it never disables again :)
 
Well, have been going strong so far with 3.975Ghz on CPU and 3066 on ram.

Have re-enabled Afterburner and seems ok - though not done extensive testing since then.

So, it's almost certainly the Ryzen power plan causing issues.
 
WTF?

Don't know why I felt the need to go back and look at power plan, but did, and the frigging Ryzen balanced plan was selected again!

So, I don't know when this happened - or how much of my testing was now with that enabled/disabled... but if it was enabled, why has everything been working fine since I made that change?

**** I am so sick of this. I have set it back to high performance, and hopefully it sticks and my system keeps running without ******** issues.
 
Thanks for suggesting afterburner :)

Seems to be working for me without it. Started slowly, 2666 at 3.9ghz and it is looking good for older bios and latest beta. Gonna do more testing tomorrow. At first I switched off ryzen plan, uninstalled amd drivers, but this didn't change anything still black screens. Changing settings in afterburner not to start with Windows helped right away.

I wonder why it worked before with it but not anymore.

Well, I'm having to go through it all again.

Currently with both disabled again, but also my pll voltage on auto (which puts a massive 1.94v though) which is the only voltage I changed in between getting successful runs and not.

Also, with having Ryzen Power plan enabled when I thought it was disabled... Basically, back to the drawing board.

I think I'm forgetting what it's like to actually use my home PC...
 
Looks like afterburner was the cause.

I had inadvertently tested with just afterburner disabled (as somehow Ryzen Power plan was still enabled) and was getting by without black screen.

Have left Ryzen plan disabled since, but testing with afterburner enabled re-introduced black screen.

Was also seeing other instability.

So now on 3.925ghz cpu ( to always keep under 1.4v), 3066 ram, but having to test the ram again fully now...

Have had to do soooooooooo much testing to get here.

What's an alternative to afterburner.
 
Oh boy, my familiar friend back again!

Upgraded to 1080ti and moved back to air cooling.

Not running afterburner and getting these again now when under load in occt!

Argh!!!!!!!!!!!!!!

Back to drawing board I go!
 
Didn't make a list that of changes today.

Well, i did, but software-wise is limited.

Hardware :
removed water cooled 980ti and replaced with air cooled 1080ti.

Removed all water cooling for cpu and replaced with cryorig r1.

Oh, also plugged in the 4 pin cpu power - just because. Don't expect it to achieve anything.

Bios :

Upped the soc voltage ever so slightly as was noticing that slight pause again during disk access, which did appear to help

Software :
Reinstalled chipset drivers as first attempt at fixing pausing. Did set power plan to high performance.

Installed palit 'thundermaster' as oc alternative to afterburner.

Installed couple of games.

Have tried :
First reloaded saved bios settings that were defo passing (with afterburner disabled to prevent black screen). Didn't help.

Tried upping various voltages. Didn't work.

Closed thundermaster, still black screen.

Uninstalled afterburner, thundermaster, and hwinfo64. Seems to not have black screened, but didn't pass an hour of occt either!

Wtf?

Changing what I did shouldn't affect the cpu. OK, temps are higher than water but still only hitting low to mid 70s.

This system.... It's beyond comprehension.
 
For hard lock black screen crash, perhaps.

Not for display simply cutting out crash. This one seems to be application /Windows related.
 
Try setting pcie gen3 manually instead of auto?

Has been set for ages.

Right now trying to re-fix hard lock black screen. Which should hopefully be easier.

Then will see if thundermaster causes same display cut-out as afterburner - if so, if I want to avoid those (which may only come up in occt), then I will possibly have to just leave overclocking GPU.
 
If i had known this setup was that bloody quirky that I'd have to start all over again after changing cooling, I wouldn't have bothered.

Its just so god damned erratic and I am coming to hate it.
 
I simply reset to defaults, manually entered exactly what was in before, and it seems to be stable again - for now.

erratic. fickle. infuriating!

Now I can re-install Thundermaster (what a horrible name) and see if gives me display cut-outs again.
 
So, different things that have caused blackouts on system thus far.

Hard lock:
Voltage (sometimes too much rather than too little )
Pressure from cooler mounting (today's problem it seems)
Bad ram

Display cuts out (system still runs) :
Soc voltage
Afterburner/thundermaster oc/monitoring (when under load)
Nvidia drivers (opencl, when under load)

So, fingers crossed figured out why it was giving me crap today, for both kinds of black screen

Reseated cooler, being sure to only tighten until cooler felt secure rather than how much it would allow.

And on the oc software, increasing the polling time may have actually solved the display cut out under load.

I hope this sticks this time!
 
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