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AMD Bulldozer Finally!

I've contacted the management and tried to explain my side of things. I'll hopefully get this sorted and be able to get on with my build.

I'll not be making this mistake again.

Will let you know what happens eitherway.

Thanks for your help.
 
Do any items on your invoice state B-grade? if the CPU and motherboard do then you've no real right to complain about them not being in pristine condition, if you want new you buy new. :)

reiyushin said:
I ordered a new X58 setup from the OcUK clearance section, cpu, mobo and ram.
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I would still push for the DSR though, in all likelihood they're probably just hoping you'll go away quietly.
 
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Whilst on the subject of DSR is it normal when requesting a DSR return to get an RMA number ?

I just did, the wording is exactly the same as a standard RMA with all the wriggly get out clauses and excuses to charge you etc.

I didn't expect that with a DSR return.
 
reiyushin said:
I know this isn't the place, nowhere is really but I know there was a lot of talk about DSR here, maybe you can help. I hope you can.


I ordered a new X58 setup from the OcUK clearance section, cpu, mobo and ram.

The cpu arrived with TIM on it and the mobo had no I/O shield (that was sortof expected)

I contacted OcUK to arrange a return under DSR but they've told me that because the items were sent to my business address (which is the only place I can take delivery during the week) that I'm not eligible for DSR.

Is there some way I can return this stuff? I've ordered an sandy setup (new this time) which will be arriving soon and I can't endup with 2 setups.

Can I return it all because the chip was mis-sold? There's thermal grease on it.

I'm freaking out, this bill is going to be insane.

What can I do?

My build log is here: http://forums.overclockers.co.uk/showthread.php?t=18333191
It describles what I received and the following attempts at returns.

Thank you for your time.

(ps I have contacted the customer services but I'm getting nowhere...starting to think I'm screwed)
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If the items were paid for on a business card and it was invoiced to a business name and address then yes, you are not entitled to DSR. (I've been caught out with this one.)

If, alternatively, you invoiced it to a personal card and address, but requested it to be delivered your work merely for convienience then you will be legally entitled to DSR and OCUK should not be shirking their legal responsibilities.

MOst companies hate DSR, it creates a real mess as stuff has to be sold as second hand so they will do anything to avoid it. Don't give them any excuse.
 
sunama said:
My understanding (and I could be wrong), is that no consumer has the absolute right to return an item. Once the item is purchased, the retailer does not have to take back the item.
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That is correct in the context of going to the shop in person and buying an item.

Defective goods on purchase, can be exchanged or refunded.

DSR and Hire Purchase (distance or in person) are covered by the "cooling off" period for contract cancellation.
 
Lol.. there's definitely something there. The 8120 in the synthetic benchmarks looks ridiculed hampered, as that should NOT happen.
 
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mmmemory

I wonder if the BIOS of both is the same and memory.

Could even be different Windows builds - all I can say is if they were identical they should run the same - but no chips are identical as we see in the VID differences.


I think he may just have a good 8150 and a bad 8120 it could quite easily be the other way round.
 
jennidc said:
I wonder if the BIOS of both is the same and memory.

Could even be different Windows builds - all I can say is if they were identical they should run the same - but no chips are identical as we see in the VID differences.


I think he may just have a good 8150 and a bad 8120 it could quite easily be the other way round.
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Having a good or bad 8150/8120 shouldn't change their performance like that.
 
They definitely have the same amount of cache. Everything I've seen has said they both have 8MB L2 and 8MB L3.

Shame he didn't downclock the 8150 to 8120 speeds to see what happens.

Edit: He must be doing something different between the two, I just can see why they would perform massively different.
 
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