I hope its a decent email and not a generic one , i need to know rough wait time and my place in the list so i can make an informed choice , lets face it 1.3k is not a small amount of money to have paid out for something you may not have for a month so a bit of extra care from customer service would be nice
The reason we are not sending the email right now is because I was up until midnight speaking to AMD USA, then up at 8am this morning speaking to Powercolor, Sapphire and all other AIB's in Far East and now working with AMD UK as we speak.
We hope that in a few hours time the relevant parties will feedback to myself and provide some realistic ETA's or potential solutions.
OcUK is AMD's no.1 UK GPU partner, the fact AMD USA reached out to me personally to congratulate our sales performance and assuring me that OcUK is at the top of their thoughts and that their UK guys will ensure OcUK and its customers are looked after, so they know the score, I have worked with AMD for over twenty years, we can be assured solutions will come.
But guys, and I don't mean to upset anyone, be realistic things do not happen out of hours, they do not happen in an instant, it does take time and that is why the email shall be sent this evening and it may not be conclusive because it can take days for companies the size of AMD and its partners to offer a solution or ETA, nothing is a five minute job like we all wish it could be.
Please stop posting order numbers as everyone is in the same situation:
Sapphire & Powercolor MBA cards we await a solution as per above, we doubt anyone will get a card before Christmas, so let me put that out there right now, so if you after a card for the holidays or have no GPU you need to be selecting another GPU now, but we do hope any solution provided to us will be a solution for this month or start of January.
Custom cards, as pointed out VERY CLEARLY in the opening post of this forum, the ETA was and always was end of January, some of you may get one sooner but again as I put in the OP, you were all warned of a long wait, so please don't be complaining, it was made crystal clear and I am pushing just has hard to get custom cards as quickly as possible as I am MBA cards.
All pre-orders will be given priority and no cards will be placed on sale until pre-orders are dealt with, I assure you this!
The Sapphire 7900 XT model is still in stock, we have around 150pc left so anyone who wants an AMD card before Christmas, buy a Sapphire 7900 XT or an Asrock 6900 XT OCF!
NO ONE IS GETTING AN AMD 7900 XTX PRE-CHRISTMAS, THE CHANCE IS UNDER 1% SO IF YOU NEED PRE XMAS PLEASE SELECT ANOTHER CARD OR A REFUND, OUR SALES/CS TEAM CAN HAPPILY ASSIST YOU AND WE DO APOLOGISE.