Antec Core HS / Ayaneo Slide Handheld PC Console (Questions & Support thread)

Purgatory

Purgatory

Purgatory

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After doing the Windows updates, where do you get all the driver updates? Does AyaSpace cover all that?



Windows update will grab most of everything that needs updating then after all the windows updates will be many, go into AyaSpace and click look for updates (Hold down the AyaSpace button to get to the full AyaSpace menu not the side menu only with one click) and it will do the rest anything that maybe missing can be found at also here :-

Drivers and BIOS and firmware updates here from Antec :- https://www.antec.com/product/download-system.php

Or you can go to Ayaneo and get the drivers and AyaSpace updates there too.

Select the windows consoles then Ayaneo Slide (Antec Core HS is a Ayaneo Slide rebranded) option and will show all updates available :-

https://ayaneo.com/support/download

MAKE SURE to read the README files on how to install them inside the folders if needed, so far didn't need anything as all was most recent for BIOS, Firmware and Drivers.

For AyaSpace updates click AyaSpace option. Or you can update Ayaspace inside AyaSpace and it will also find other updates needed.

Latest AMD drivers for the Ryzen 7 7840U can be found here too :-


https://www.amd.com/en/products/processors/laptop/ryzen/7000-series/amd-ryzen-7-7840u.html


Or you can go into AMD drivers and click update inside the Adrenalin application and it will update to latest version.

Just make sure first thing you do after doing the windows setup stuff when switching on to go to windows update and do all the updates and check after each restart for more updates until fully updated and no more updates available, then update AyaSpace inside it and go from there really should be fine after that if windows update picked up the latest drivers and AyaSpace updated to version 2.5.





How to get into the BIOS?


1. Make sure the unit is shut down in windows / powered completely off.

2. Slide open the screen to access the keyboard, then hold function FN key and F2 at same time and click the power button to start the device up while holding FN key and clicking F2.

3. You will see a box with boot options and BIOS settings option, move down with arrow keys on keyboard and click enter for BIOS settings option.

4. You are now in the BIOS.



How to change the RAM speed to 7500Mhz from the standard 6400Mhz in the BIOS ?


1. Go to - Advanced > AMD CBS > umc common options > LPDDR timing configuration.

2. UMC COMMON OPTION > LPDDR OPTION > LPDDR TIMING CONFIGURATION, (Scroll down and Accept the warning), then ACTIVE Memory Timing (Needs to be set to ENABLED) then Maximum Memory Data Clock speed change to 7500MHz.


How to change VRAM size in BIOS ?

1. Go to - Advanced > AMD CBS > NBIO Common Options > GFX Configuration > UMA Frame Buffer Size

2. Change the VRAM size you need (default is 6GB), I set mine to 8GB so leaves 24GB for system RAM. (Can set to max VRAM of 16GB via the BIOS)


How to change VRAM size with AyaSpace ?

1. Open AyaSpace holding down the AyaSpace button to access the full AyaSpace not the side bar.

2. Go to Device in the left hand window options and inside that area you can set the VRAM size you need and will need to restart windows to take. (Can set to max VRAM of 14GB via the AyaSpace in 1GB steps)



Any changes in the BIOS need to be saved and the device restarted to take.



How do I improve the sound quality on the device ?

You can download FxSound for free for any windows device to boost sound quality, volume, and bass. Including an equalizer, effects, and presets for customized audio.

www.fxsound.com

Download FxSound - Boost Your Sound On Windows

Download the new FxSound for free. The best sound booster for Windows. We also have download links to DFX and FxSound Premium.
www.fxsound.com www.fxsound.com





More FxSound help videos here :- https://www.youtube.com/@FxSound/videos



How to Calibrate your device's controller ?


This needs to be done in windows and AyaSpace installed and running.


Calibration Method 1:
  1. Press and hold [LB] + [RB] + [Dpad Left] + [B key] at the same time;
  2. Release the keys when the device vibrates;
  3. Wait for ten seconds, the buttons and joysticks should be corrected.
Calibration Method 2:
  1. Press and hold [LB] + [RB] + [Dpad Left] + [B key] at the same time;
  2. Release the keys when the device vibrates;
  3. Rotate the [LS] and [RS] in a maximum way for five turns;
  4. After the operation is completed, the buttons and joysticks are corrected successfully.

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Hi there!

Antec rep here to help out! I love my CORE HS, it's great fun.

Some more info:
SteamFork OS in early BETA stage for the CORE HS: This is a fork of the steam OS to work with the Antec model.
The software still has the odd bug, and the developer fewt is still working on ironing out the random bugs on a regular basis.
The discord channel for this is: https://discord.gg/WQV4z4uSA6
Direct link to the latest verison is here: https://www.steamfork.org/images/installer/


I have personally been testing it and it is great - the developer is working on a few bugs currently, one being sleep mode issues at times, and another is a random kernel issue which causes the occasional reboot. All being well fewt will resolve these very soon. Fun to be part of the development stage though as a bug tester personally.
 
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EDIT :SteamFork OS

Will not work on this device the dev fewt has confirmed. Also he has left the Antec discord channel now too, due to the issues with getting linux to work on this device.
 
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You are right, our sales have gone crazy, we are continually air-flying stock into fulfil the demand in Europe and UK - for now we have to wait on manufacturing for more stock though as we have the last inbound stock landing for Europe this week and much of it is already pre-sold.

Antec really didn't expect such sales volume on this, it's a nice problem to have :)

Feel free to join the Antec discord also, we have a large number of CORE HS users joining and the community is growing there also: https://discord.gg/RhEHbN2Fxr

I'm "Antec - Lee" on discord btw :)
 
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Bungee said:
Looking forward to getting mine - being delivered this afternoon.
A whole evening of Windows updates awaits! :D
Click to expand...



Just install the windows updates, update the AMD drivers inside the drivers provided by searching updates and same for AyaSpace inside the full AyaSpace hold AyaSpace button down to get to that and check for updates in there too. Nothing else needs doing and enjoy the device. If you have any issues, you know where to shout ;).


If you use discord join the ANTEC discord here that Antec Lee above provided and look for the Handheld section :- https://discord.gg/RhEHbN2Fxr .
 
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Ace Modder said:
Like a kid in a candy store :-)
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We are all big kids on here :cry: , Lee when I have time threw the week I will DM here or the Antec Discord channel regarding some things that could be added to the Antec support page for the Core HS that will make your companies life easier to support the device.

This page :- https://www.antec.com/product/download-system.php


I will just add a few things now:-

1. Explaining how to recover to factory settings via a sequence of button pressing (one-click restore as Ayaneo call it) and not to try doing it in windows or reinstalling windows as doing it in windows will not work and reinstalling windows for the novice causes them problems and deletes the factory recovery partition.



After performing a one-click restore, all files in the computer will be cleared. Users are advised to back up their files and data before performing this operation;

Before performing this operation, please charge the battery to more than 50% to avoid restore failure due to battery problems during the restore;

During the restoration process, do not click any keys except the necessary key clicks in the article below to prevent the restoration from failing;



  1. Turn off the machine, observe that the fan has stopped completely and the thumbsticks light does not light up;
  2. Press [Volume + button ] + [RC button ], then click [Power button] and press them simultaneously and keep them still;
  3. When the fan and thumbsticks lights are on, release the [Power button] but do not release the [Volume + button] + [RC button];
  4. After entering the restoration interface, release [Volume + button] + [RC button]



As this video also shows how to do that :-



2. Adding a recovery ISO download to the support page in case SSDS fail or people replace them and didn't clone the working drive first or try dual booting a Linux distro/SteamOS and messing up their SSD. So gives customers an option to recover the full factory settings and the factory recovery partition (which re-enables the one-click restore). This also makes your lives easier for support just this option.



You may have noticed on the Antec Discord I helped a user there restore their Core HS after him flashing a Ayaneo BIOS on his device and then reinstalled windows from USB and destroyed his factory recovery partition in the process and had to work him threw re-setting it up.

Just things that will help customers and would be great if Antec could add spare parts and batteries for replacement too for easy purchase on the support area too.

OHH one more I noticed the Antec support page does not have AyaSpace download option, so unless Antec customers know it is a Ayaneo Slide rebranded they will not know where to get AyaSpace from, so adding a download will help too with people sending support tickets for that ..


Will add more but these are ones that come to mind so far. Thank you.
 
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McPhee said:
@Ace Modder when this comes back into stock, will the bundle still be available? Or is that offer done now?
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Right, there are another 70 units (mix of black and white) coming to UK in the next week or so, they will be bundles again. The reseller is placing a new order to me today.

This will be the last of the promo bundle though. The pre-order option should be enabled soon to place the order on their site.
 
Ace Modder said:
Right, there are another 70 units (mix of black and white) coming to UK in the next week or so, they will be bundles again. The reseller is placing a new order to me today.

This will be the last of the promo bundle though. The pre-order option should be enabled soon to place the order on their site.
Click to expand...

Thanks I have a few friends and work colleagues that want one now too and I'm thinking maybe to grab another one too but in white as I really like the device and that way I will have both colours while the bundle deal is running. My brother purchased the white one and looks great in real, so does the black of course that I currently have.
 
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Ace Modder said:
Right, there are another 70 units (mix of black and white) coming to UK in the next week or so, they will be bundles again. The reseller is placing a new order to me today.

This will be the last of the promo bundle though. The pre-order option should be enabled soon to place the order on their site.
Click to expand...

Have those gone live yet? - as they're now showing as sold out.

Also, once the bundle goes away, will the 32GB/2TB model be avaiable separately? I might be tempted but not in the 16GB model ideally
 
TrojanWhore said:
Have those gone live yet? - as they're now showing as sold out.

Also, once the bundle goes away, will the 32GB/2TB model be avaiable separately? I might be tempted but not in the 16GB model ideally
Click to expand...

Waiting still for the stock to come in, so not restocked yet at the UK retailer selling them for Antec. Also the Antec direct store is sold out too at moment.
 
The stock with the UK reseller will ship tomorrow from Holland to them - 2/3 day delivery to them via UPS.

Bear in mind this is likely to be the last of the bundle stock. It will be back live on their site once arrived.

Once I have the tracking info I will post it here with the exact delivery date, so you guys can keep an eye out on it.
They have 70 units coming to them. 41 black and 29 white.
 
Well they were available on the Antec store earlier today it seems and have sold out instantly .. So lets hope when the UK retailer selling them gets them in they don't fly out so quickly as I would like to grab a second one in white too grrr.. So far they have not restocked them at the UK retailer the 70 units Antec Lee stated above.
 
Purgatory said:
Well they were available on the Antec store earlier today it seems and have sold out instantly .. So lets hope when the UK retailer selling them gets them in they don't fly out so quickly as I would like to grab a second one in white too grrr.. So far they have not restocked them at the UK retailer the 70 units Antec Lee stated above.
Click to expand...

With only 70 units going to be available, I think there's two hopes of getting one, and the other one is called Bob.
 
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