theres literally nothing being used, but you are right thats what it looks like, and thats what it feels like when running tests. there appears to be load and jitter.
speed tests wont go over 500
i will play around tomorrow, disable wifi and see if there any difference.
so i disabled wifi at about 10:30/11pm, the latency issues also stopped. i was on warzone for a few hours until about 1am no problems. before i went to bed i enabled the 2.4ghz band only to see if it was the sky box. that seemed fine. i then enabled 5ghz only at about 4am. i can see that the problem them starts again at about 8:30. thats the other PC so i will have to take a look at what is running, no changes have been made to this pc since iv had aquiss so no idea why its suddenly started causing this to happen.
These were last week.
No changes bar I had some downtime last week which they acknowledged
This is today
and yesterday
@ash888 and @meandu229 post tickets in the Aquiss customer portal, there's clearly something going on for you.
@Rainmaker @GregI will do so. lets see what they say.
i enabled both 2.4 and 5ghz together and the issue came back much like @meandu229.
wired is ok, but still not 100%.
i will see how i get on with support.
From what he said earlier, I took that it did. However, he disabled WiFi around 10pm and resumed it before morning, so it doesn't rule out any fault or utilisation issue. Dropping Aquiss a note early on for input won't do any harm. The spike in average latency rather than just peak latency does suggest a possible issue outside of the OP's network imho. It won't hurt to ask, and even if it's a local issue everything I've heard and experienced suggests they'll be only too happy to help, still.
yes it appeared to fix the latency issue straight away when i disabled the unifi express, im using it only as a wireless AP. before the weekend i had been using it as router and wifi with no issues at all.
always been solid/stable latency on graphs, no spikes at all.
just opened a ticket, no harm in asking, even if it is my end maybe they can help.
seems to be fixed! Martin got back to me, he said he has not had any other reports but found that Openreach GEA tests are failing and Intermittent BIP errors are visible on the line.
so raised case to investigate further, a few mins later i get a disconnect/restart noti on unifi app and it appears to be back to normal.
i will keep an eye on it but im sure its been sorted.
i had checked everything at my end so thanks to the input in here to reach out to support. 10/10 agian from Martin and Aquiss
so raised case to investigate further, a few mins later i get a disconnect/restart noti on unifi app and it appears to be back to normal.
i will keep an eye on it but im sure its been sorted.
i had checked everything at my end so thanks to the input in here to reach out to support. 10/10 agian from Martin and Aquiss
must be the same issue. my connection was perfect over night.
Martin said he reset things at his end (that seems to have fixed things anyway) but it still needs to be fixed by OR
Mine was fine when you first posted but started having issues from about 4pm yesterday and still today. Whatever the cause on the OR side I've had way more issues with OR based FTTP than VM in the last year (surprising I know!)
Difference is, with OR FTTP you drop a ticket or make a call and it's sorted within the day. With VM (whom gave me far more problems, incidentally) you get nothing but 'We're aware of an issue in your area and our engineers are on the way. We hope to have this resolved within a week/month/6 months' and the date can just keep on getting bumped, especially for utilisation faults. Good luck explaining to a VM script monkey that your connection has high latency or bufferbloat...
This has already been discussed. They have staff, including a lady who's been there for some years. There is redundancy built in for such eventualities.
I know as I had over utilisation issues with VM for several years with endless dates for fixes.
However in the past few years I have been fortunate to not need VM support and their service in my area has been way more reliable for years (and with good for VM latency) than Aquiss/OR in the past year, which keeps having small issues at various times of the day. I still prefer the lower latency of OR FTTP and that it works for a while at least during mains failures but I had expected fewer issues with OR FTTP.