Associate
Phil99 said:One of my orders arrived at 8:30am
I'm not jealous... nuh-uh, not one bit, nope sirree....
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Phil99 said:One of my orders arrived at 8:30am
noxidjkram@hotm said:I stand corrected myself
I'm itching to get my bits
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noxidjkram@hotm said:Aye - mine dont show up either.
What a <insert rude word here> - i'm at work tomorrow and wednesday. So much for 'next day' delivery then.
Why pay a premium if you don't get the service stated? - the postage prices are too high if you don't get next day - i dont even want next day, but have to pay for it as there isnt a choice
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BruceLee said:Anyone ever called City Link to ask if they can deliver after a certain time or leave it with some one else?
noxidjkram@hotm said:Yes - they can leave with neighbours.
The girl on the phone didnt seem keen to arrange specifics, but indicated that the driver generally would try (that was last time i got something through them).
And, yes, they did leave across the street.
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Vegeta said:I think ocuk use citylink to make a profit on all of us :/
No way the parcel they sent me cost them £8 to deliver, I could do it via royal mail special delivery for under a fiver.
OcUK probably have some deal going on with citylink for cheap delivery, I cant see why else they would use them.
noxidjkram@hotm said:I suspect it evens out, heavy goods to light ones. Now i think about it, my order has a case that would probably cost £10 via any other postal firm...
Still not the point tho - i paid for next day, and expect to get it Saturday order or not. Saturday is an ordinary trading day for retail (has been since i started working in retail and that was 15 years ago) and it shouldnt affect stated delivery times.
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noxidjkram@hotm said:How about it one of those Don or Commissario type people???
Can we have some more selectable delivery options please?
Gotta be good for custom...
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noxidjkram@hotm said:I suspect it evens out, heavy goods to light ones. Now i think about it, my order has a case that would probably cost £10 via any other postal firm...
Still not the point tho - i paid for next day, and expect to get it Saturday order or not. Saturday is an ordinary trading day for retail (has been since i started working in retail and that was 15 years ago) and it shouldnt affect stated delivery times.
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Phil99 said:The courier only collects parcels Monday - Friday.
I've had it before with other e-tailers using City Link where I've ordered Friday, they've processed and packaged my order on the Saturday but it's been sat in the warehouse until Monday when CityLink arrive. I'm sure OcUK would send out parcels on Saturday if they could.
noxidjkram@hotm said:Yes - excuse me if my previous posts seem to be gunning for OCUK in some way - they aren't. I'm not happy with it overall.
If it is due to CityLink, then they should come out of 'The Ark Age' and get up to speed with modern day service industry - they are after all a service provider. If they cant provide a service that customers want, then maybe OCUK should strike a deal with a firm who can.
Delivery firms are also archaic in charging extra for Saturday deliveries - they shouldn't be allowed to get away with it any longer...
I call for a petition... or a war.. or something... lol
*rant over*
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