Well after getting it delivered on Friday and having to go to a music festival over the weekend. I get to unbox and try it out today only to find that I cannot get any picture on it with the dvi cable at all.
Switched on monitor and booted PC....power switch goes from orange to white but no picture....I can hear windows has booted through the headphones and no picture with supplied DVI cable. Tried on my sons PC too, but same effect. Tried to get OSD menu up but that not coming on either. Tried other Cables to no effect.
Is there something I am not doing or does this sound like an RMA....I hope not as the monitor itself is something to behold.
Feeling deflated.
If I need to RMA it do they RMA to another address as I am going camping tomorrow with the family for a few weeks and would like to get it RMA'd while I am away.
Hmm, sorry to hear that, always very frustrating when a new toy doesn't work. I did have something similar when I got mine back from the firmware upgrade but with that it just wouldn't display anything over the Displayport connection and once I used hdmi it seemed to wake it up and then it worked fine. However as you've already tried other cables it's probably not that.
Do you get any message on the screen saying 'no cable/signal detected' or anything like that?
If you do have to RMA it then I've found BenQ to be very good at it. You can get it picked up and dropped off at another address, I got mine done from my parents house as I work office hours. When mine broke I filled out an online RMA request (Link) on a Thursday night, they confirmed my RMA on Friday morning and at 8.30am Monday morning they delivered a new monitor to my parents house and collected my existing one no questions asked.
Fingers crossed you get it sorted one way or another.