Ok, the post office is a joke.
First, it took far too long to get to speak to somebody compared to Barclays or Halifax or Amex.
Second, when I eventually got to speak to somebody. I told them the reason I am calling is because when I signed up last night, I didn't get the Login ID written down and didn't receive an email, and ask if they can resend the email.
Her reply "We can't resend the email, what is your login ID?"
I couldn't help myself and literally laughed! "that's why I am calling"
Then I failed security ???...and she asked me to either call back to try again or write in.
Sod it, I will let the account closed in a month. So much friction to try to give them money. A system that require a telephone call to get login details is so last century too...they ask me to write in...