Cheers. I'll give them another call and see what they say.
edit: They're now telling me that the reason why it's not connecting is because I don't have the remote services. I did specifically ask them whether I needed remote services to locate the car when I called them yesterday and the guy I spoke to said that I didn't.
edit 2: Paid for remote services and it's still unable to establish a connection. All the other remote services stuff is working but the location thing just won't work. Phoned BMW again and they're going to refund me the £60 for the remote services.
edit: They're now telling me that the reason why it's not connecting is because I don't have the remote services. I did specifically ask them whether I needed remote services to locate the car when I called them yesterday and the guy I spoke to said that I didn't.
edit 2: Paid for remote services and it's still unable to establish a connection. All the other remote services stuff is working but the location thing just won't work. Phoned BMW again and they're going to refund me the £60 for the remote services.
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