Lol. Well you know the mini shenanigans? I now have BMW shenanigans!
Dropped it off Fri morning at 7:30 for a few little tasks (rear reflector keeps popping out in the middle, insulation underneath is dropping out for some reason, jacking point fell off, some undertrays are bellying) and was told I'd have it back Fri afternoon. Come Fri afternoon I get a call saying they've noticed another issue (one that I'd reported previously and they hadn't fixed) and they were going to fix it but it would take until Saturday lunchtime.
Fine, no problem.
Call sat at 1 - no answer. Call sat at 4 - no answer. Call at 5 - answer. "Sorry, all of the service staff have gone home and we're not sure of the status of your car or where it is". So after a lot of apologies from them I get told I'll get a call first thing Monday and that they'll sort taxi's to get me to and from work etc.
No call this morning. I call at 1, get told I'll get a call back. I call at 4, get told I'll get a call back. I call at 6 - "sorry, all the service staff have gone home...". So I kick off with the poor receptionist who basically can't do anything and there are no managers in. She promises I'll get a call back tomorrow and swears that she's passing my messages on.
My taxi from work doesn't turn up.
I'm working away tomorrow - so no pick up for the car tomorrow. Which means no car Wed.