Riddle me this, OcUK Motors sub-forum:
My i3 lost an argument with a wall yesterday. Rear hatch and bumper smashed, etc. Driveline error, brake error, etc. etc. Car stuck in Neutral couldn't do anything with it.
Called BMW Roadside Assistance who organised a tow. Over the phone, I explicitly told them to come with wheel dollies so as not to damage anything. "Yeah yeah, we know what we're doing" was the response from BMW Roadside Assistance.
They came with a flatbed and a 4x4, as the car had to be winched up from an underground car park, and then onto the flatbed. Lo and behold, no dollies. They managed to deplete the battery completely during the tow, and jump-started the 12v using their truck. They then got it running to remove the handbrake (yes, the put the electronic handbrake up during this procedure and then the car totally died). Went round to the garage today and they've been trying to charge it all morning but it's not cooperating. If it's fully depleted then it'll be a write-off.
Who's at fault here? BMW Roadside Assistance surely have recordings of me telling them to bring dollies (in 2 separate calls). The battery depleted whilst the clowns towed it, and they jump-started it. I hope it's not a write-off as it was a great spec and I won't find one again for the same price
![Mad :mad: :mad:](/styles/default/xenforo/vbSmilies/Normal/mad.gif)