BRSK

Shaolin Chicken said:
Hello fellow BRSK users, I had BRSK fibre installed and activated yesterday, 150 Mbps upload and download.
Unfortunately I am only getting between 6-26 Mbps upload, the BRSK engineer said it might take a couple of days to settle.
I have already contacted support and was just given basic instructions, which I already had tried.

Just wondering if anyone else's BRSK fibre upload took a few days to settle down and reach the full speeds.
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smoke and mirrors should be up to speed pretty much as soon as installed. Engineers say 'it will take time' because they are pushed with their work load and need to get on to the next job and do not want spend time diagnosing or don't have the skills to diagnose it... complain and if no resolution quickly you have 14 days to cancel from installation.. I have seen so many stories on various social media about BRSK customers getting nowhere near the speed they have paid for but to be fair a lot of happy customers too, but the ones who are unhappy do seem to be given the run around and fobbed off.
 
scoobyfizz said:
smoke and mirrors should be up to speed pretty much as soon as installed. Engineers say 'it will take time' because they are pushed with their work load and need to get on to the next job and do not want spend time diagnosing or don't have the skills to diagnose it... complain and if no resolution quickly you have 14 days to cancel from installation.. I have seen so many stories on various social media about BRSK customers getting nowhere near the speed they have paid for but to be fair a lot of happy customers too, but the ones who are unhappy do seem to be given the run around and fobbed off.
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Thank you, I have sent another email to support with todays slow uploads, if I don't get a reply soon, I will threaten to leave.
 
SpudMaster said:
As already speeds were full speed pretty much straight away. Are you testing speeds using cable or WiFi? What download speed are you getting?
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Hello Spudmaster, download speeds were the full speed straight away, it's the upload speeds that have been a problem.
They were a bit higher first thing this morning and gradually getting worse throughout the days, now at 19.47 Mbps, paid for 150 Mbps upload.

BRSK support is useless, going round in circles with them, that is if they reply.
Will be putting in a complaint over the weekend if I do not hear anything.
 
I've got the 900/900 going in in the next month or so - hoping for a huge upgrade on my current package (Sky - 30mb/15mb and ruuuubish).

I'm wondering what recommendations people have for a router / mesh network to go with it? I currently have a couple of Amplfi HD routers with wireless backhaul that have served me well for many years, but want to upgrade these to something that can handle 6e (have two quests which I have to use with link cables atm, so would be nice to make that truly wireless). The obvious choice would be the latest Amplifi products, but they've not released anything since the Alien, and they're only wifi 6. What would be a good alternitive with 6e? I'm not interested in access points either. I am also toying with the idea of using some moca nodes for wired coaxial backhaul as I don't use the coax in the house and cannot easily run CAT5/6. What's people's thoughts?

Cheers :)
 
Just done a pre-order for this whilst the offer is on with someone's referral code on here so hopefully we will get some vouchers :D

It's not available where I am yet though so god knows how long it will take.
 
grimm said:
Just done a pre-order for this whilst the offer is on with someone's referral code on here so hopefully we will get some vouchers :D

It's not available where I am yet though so god knows how long it will take.
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For us the pre order was available around the start of April but the service only went live about a couple of weeks ago.
We ended up going with PN, due to a contract ending with FTTC and not having that much faith in BRSK.
 
Longtime lurker.

I currently use Plusnet FTTC which does not use CGNAT. I do not have a static IP address from them.

I use a Raspberry PI to create my own VPN, which then allows me to securely access my home network when travelling. I use a commercial dynamic DNS service to provide a stable URL address for the VPN. I forward a port to the Raspberry PI (it uses a fixed internal IP address) using my router's (a proper retail version, not an ISP cut down one) configuration.

All works totally fine.

However if I switch to BRSK (they're currently trying to sell their packages), will CGNAT break that setup, and if so would their static IP add on work to fix that?
Obviously the sales people were unable to answer that as it goes beyond their authorised script. My knowledge of network configuration is maxed out at the above.....

TIA.
 
rjn21 said:
Longtime lurker.

I currently use Plusnet FTTC which does not use CGNAT. I do not have a static IP address from them.

I use a Raspberry PI to create my own VPN, which then allows me to securely access my home network when travelling. I use a commercial dynamic DNS service to provide a stable URL address for the VPN. I forward a port to the Raspberry PI (it uses a fixed internal IP address) using my router's (a proper retail version, not an ISP cut down one) configuration.

All works totally fine.

However if I switch to BRSK (they're currently trying to sell their packages), will CGNAT break that setup, and if so would their static IP add on work to fix that?
Obviously the sales people were unable to answer that as it goes beyond their authorised script. My knowledge of network configuration is maxed out at the above.....

TIA.
Click to expand...

Yes CGNAT would likely affect this so a static IP bolt on would be advisable (or an alternative VPN solution)
 
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