Soldato
Seems like it isn’t even built
Have they given a reason why?And still not working
Yeh they do. All depends on your street which way they do it. I’m hoping for underground in our street too! We don’t have any telegraph poles at all.Do BRSK make use of the Openreach network?
Openreach have just been out to run fiber cables to the hatch in my front garden which supplies the existing copper lines for the neighbouring houses. Talking to them they pointed out that some of the neighbours already had BRSK - pointing at the overhead cables.
BRSK pricing looks good, but I want them to run the cables underground and not an aerial cable.
Yeh they do. All depends on your street which way they do it. I’m hoping for underground in our street too! We don’t have any telegraph poles at all.
Quick update:
Contact their twitter team. Took a week and a bit of faffing but the twitter team escalated for meI ordered BRSK in December of 23 and I was told It would be up and running by end of Jan 24, By mid Feb I contacted them and they said slight delay but on track now for end of Feb, March comes still nothing, Contacted again was told it's nearly ready they are just running tests and I'll be connected by end of March. Mid April I've been told now End of April I'll be connected but I have 0 faith that BRSK will have me connected by the summer as every month they have failed to reach out and I've had to contact them for answers. I'm not sure to complain now or wait till I'm connected to complain and see if they'll credit my account. (I've been using 5G since December and It's not fun) Anyone else had delays being connected to BRSK,
Another note checking their coverage map, Every Road around me is pink and connected, just my road which is blue and in-build..
Based in Stockport
Do you already have telegraph poles on your street?I ordered BRSK in December of 23 and I was told It would be up and running by end of Jan 24, By mid Feb I contacted them and they said slight delay but on track now for end of Feb, March comes still nothing, Contacted again was told it's nearly ready they are just running tests and I'll be connected by end of March. Mid April I've been told now End of April I'll be connected but I have 0 faith that BRSK will have me connected by the summer as every month they have failed to reach out and I've had to contact them for answers. I'm not sure to complain now or wait till I'm connected to complain and see if they'll credit my account. (I've been using 5G since December and It's not fun) Anyone else had delays being connected to BRSK,
Another note checking their coverage map, Every Road around me is pink and connected, just my road which is blue and in-build..
Based in Stockport
Thanks mate I noticed the email come through the other dayAvailable to pre-order in my area now! Spudmaster just got a referral.
I did twice and the second time they phoned me back with another dateContact their twitter team. Took a week and a bit of faffing but the twitter team escalated for me
I have 4 poles on my street with one next to me with a brsk label on it too.Do you already have telegraph poles on your street?
They keep pushing me back each month. But think it’s because we don’t have the poles and maybe they still waiting for planning permission from council etc.