BT Infinity & FTTx Discussion

opethdisciple said:
I specifically asked both BT and BE, that I wouldnt get disconnected from the internet before the installation of my Infinity service.

BT said it would be fine, BE werent sure.

I put my order through yesterday.

Did anyone else get disconnected before the installation of their Infinity service?

I received an email from BE telling me (On work internet):

*Snip*

Its not just losing my internet before, but I wont have any internet after either, if it cant be installed!

Im already getting ****ed off with BT.....
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Looks like you have the answer now anyway but, I'm going to ADSL24 FTTC from Be, I got that same email from Be a few days ago....

BE told me it an error due to a systems upgrade, infact heres the reply they sent me...

Thank you for contacting us. Please ignore the message you have received as it is automatically sent from the system by mistake. We are upgrading our system at the moment and some minor issues occur like this wrongly send email. Please accept our apologies for the inconvenience caused. Regards, AlexZ Be Team
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Hopefully they are right! I'm a little worried now, thought i was a one off with that message.... :/
 
Seem like Be are losing a lot of customers to Infinity.

Great ISP, but they need to get a fibre solution of their own.

Problem is, what ever they offer is going to be expensive, as they dont own the lines like BT do. Its worrying. I can see the BE brand fadeing and just being consumed by O2 etc....
 
opethdisciple said:
Seem like Be are losing a lot of customers to Infinity.

Great ISP, but they need to get a fibre solution of their own.

Problem is, what ever they offer is going to be expensive, as they dont own the lines like BT do. Its worrying. I can see the BE brand fadeing and just being consumed by O2 etc....
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Hopefully the Fujitsu rural Fibre network will go ahead, which'll be open access. I'd be happy to use a company with Be's good customer service and no-interference policies over that.
 
opethdisciple said:
Seem like Be are losing a lot of customers to Infinity.
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hell would have to freeze over before i'd leave BE to join BT. :eek:

although i don't download much, i'd much rather download it at the max my line supports rather than have it artificially throttled. 20Mbps does me ok. admittedly the faster upload on infinity does look nice but i can live without it. :)
 
marc2003 said:
hell would have to freeze over before i'd leave BE to join BT. :eek:

although i don't download much, i'd much rather download it at the max my line supports rather than have it artificially throttled. 20Mbps does me ok. admittedly the faster upload on infinity does look nice but i can live without it. :)
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I too am skeptical, and hopeto god that I dont regret the descion to migrate away from BE to BT.

Unfourtunalty, it makes too much sense for me, I will more than double my speeds and save about £10 a month on phone/broadband bundle.

Cant argue with that.
 
marc2003 said:
hell would have to freeze over before i'd leave BE to join BT. :eek:

although i don't download much, i'd much rather download it at the max my line supports rather than have it artificially throttled. 20Mbps does me ok. admittedly the faster upload on infinity does look nice but i can live without it. :)
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BT only throttle torrents at peak times, everything else runs full speed. I've downloaded about 130gb so far this month at full speed every time (4.5MB/s).

I also used to think BT were bad and I'd never change from my O2 legacy connection to them, but I've been pleasantly surprised. Unless you use torrents at peak time a lot then BT Infinity is very good.
 
BE are definitely missing a trick here, Infinity is a world apart from access, in terms of speed and traffic management. Infinity is currently unbeaten on price and connection performance in the FTTC world. I'm certainly very happy with it and have been since the 4th October 2010.

Before FTTC I would have loved a nice BE line, but now, it would just be to slow.
 
opethdisciple said:
This article reckons it wont be for another 3-5 years....
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3-5 years for completion, some areas would be done before that. Still, the big stumbling block would be getting BT to reduce the Physical Infrastructure Access costs, the proposed prices for which are prohibitively high, because BT be quite happy to let us rot for the next 10-15 years until the disparity between rural and urban internet is so cripplingly huge that the government is forced to foot the whole bill. BT are playing the long game, only too happy to give up the income from renting out their infrastructure at a fair price in order to maintain their monopoly and get the taxpayer to pay for the privilege.
 
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I'm on Be & get just 3mb on a good day, & fftc is due in June, seriously considering jumping ship, but I don't wish to be tied in to a 18 month contract with BT, but I'm loosing patient with Be's lack of info whether they, & when they will offer a fftc service.

Sky has been trialing fftc & I'm hoping they will trial it in my exchange.
 
Yeah, I heard bad things about BT before I got my Infinity connection, but compared to Virgin DSL they're brilliant. Will be upgrading to the unlimited deal as it's three months free now, not bad!

I think this just proves how much more reliable VDSL is compared to older ADSL systems, especially in the UK.
 
90% of the time when people moan about 'bad' ISP's its usually their internal wiring/crappy pc, the Be forums is full of people like that.. same with the BT forums
 
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Nightglow said:
I'm on Be & get just 3mb on a good day, & fftc is due in June, seriously considering jumping ship, but I don't wish to be tied in to a 18 month contract with BT, but I'm loosing patient with Be's lack of info whether they, & when they will offer a fftc service.

Sky has been trialing fftc & I'm hoping they will trial it in my exchange.
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From info gathered on the Be forums, they would also not be able to hitthe £30 price point either, it would be much more.

Also I enquired about what BE would do if a customer such as my self wanted FTTC with them, but needed their master socket moved/upgraded.

The answer I got made me feel like this was something they had not considered, before and after thinking about it, they said, we wouldnt be able to move/upgrade the socket asits owned by BT.

So you would also have to shell out extra to move/upgrade the master socket.
 
Got my Infinity order in- Installation is a week from today. BT are estimating 37Mb/s for me :cool:
 
Bumped in to a BT engineer where I work.

(Think theres a nest of them tucked away somewhere)

I asked him about my particular setup requirements.... what he said is that it is possible, but may not be possible to do it in one go...

Guess I'l find out on wednesday.
 
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