BT Infinity & FTTx Discussion

mugged off by BT.

moved into new build in November

patiently waiting for my FTTC date. 01/04/14, April Fools Day...

yesterday comes around, prepare to call BT to arrange infinity connection date.

check BT Wholesale...

Fibre Multicast Availability Date: 30/09/14

virgin and infinity available in every single street surrounding my house, except my street.

much frustration.
 
Went into my local council last week and asked about the cabinet, it was late on a Friday afternoon and they said they'd get back yo me on Monday after leaving my details. It's now Thursday and i've not had anything.
 
isp is the first person to pester. the council wont have a clue whats going on my local one and county just dont seem able to talk to members of the public.

and if talk talks hopeless jump ship to someone else :P
 
So finally capacity was restored at my cab.. (and cards 4 and 5 were fitted so I suspect a lot more people are yet to be connected!)

Stats!
Data Rate 9999 / 39993
Max Data Rate 27495 / 92971
Noise Margin 22.5 / 22.5
Line Attenuation 0.0 / 18.1
Signal Attenuation 0.0 18.7
 
This may not sound much, but the ECI modem is 2ms faster than the Huawei modem.

I have a static IP and had BB quality monitor running for both modems and it's clearly faster.

done a trace too and I'm connecting via the same path.
 
And tonights stats :D

6. Data rate: 19999 / 79995
7. Maximum data rate: 27344 / 92254
8. Noise margin: 15.1 / 9.5
9. Line attenuation: 0.0 / 18.1
10. Signal attenuation: 0.0 / 18.7
 
can anyone help with the DSL checker results please, being a VM customer for 14 years (and still would be but we are moving house) - I'm finding it hard to interpret the result below, whats the difference between the "clean" high and "clean" low no. of 35.2 ?

makes it only just quicker than Inifinity 1 - so not sure if worth paying the extra few quid for Infinity 2 ? anything quicker even 5 mb is prob worth it - I'm used to VM 125 ! :( :(

on phone BT seemed to suggest roughly 35-40


First high, second low

FTTC Range A (Clean) 50.7 35.2 12.4 7.8
FTTC Range B (Impacted) 43.6 23.9 12.4 6.1
 
also - as a new customer - but prob existing line - can I go with most providers ? or do only some like BT and Sky actually do "installs" - BT on speaking earlier - couldn't give me a date but reckoned it could be 14 days plus for an engineer, our exchange and completion dates are only 8 days apart

I've seen Sky do overall packages - but then after years of having everything with one provider, and if it goes pear shaped it gets very complicated - I'm siding towards going seperate Broadband from TV services - but need to do the sum
 
Buckster said:
can anyone help with the DSL checker results please, being a VM customer for 14 years (and still would be but we are moving house) - I'm finding it hard to interpret the result below, whats the difference between the "clean" high and "clean" low no. of 35.2 ?

makes it only just quicker than Inifinity 1 - so not sure if worth paying the extra few quid for Infinity 2 ? anything quicker even 5 mb is prob worth it - I'm used to VM 125 ! :( :(

on phone BT seemed to suggest roughly 35-40


First high, second low

FTTC Range A (Clean) 50.7 35.2 12.4 7.8
FTTC Range B (Impacted) 43.6 23.9 12.4 6.1
Click to expand...

Shamefully ripped from kitz.co.uk:

'Impacted' only seems to show on FTTC lines and it is assumed that this is for lines which may suffer from small line faults such as a bridge tap, or possibly cross talk. If you are attaining speeds in this range, BT don't consider it as a line fault.

As of 2014 more lines seem to be showing the effects of crosstalk as more users are added to the FTTC cabinet. Although BT started using the term 'impacted' in 2013, it wasn't until cross-talk actually reached the stage of possibly impacting on my connection speed (rather than max headline) that the 'impact' figures appeared in my results. 15Mbps seems to be a fair average for most lines. Over a 6 month period I have lost 20Mbps from my own max headline speed due to cross talk.
Click to expand...

My estimates are:

FTTC Range A (Clean) 74.5-56 D, 20-17.4 U
FTTC Range B (Impacted) 65.3-36.5 D, 20-11.9 U

I'm actually getting 43 Mbps down and 7 Mbps up, so fell into the impacted range. My upload is well below even impacted estimates, so might take it up with BT.

People should just go by the 'impacted' estimates as a more reasonable measure of expected speeds as worst case scenario.

I made the move from Virgin too.
 
Buckster said:
also - as a new customer - but prob existing line - can I go with most providers ? or do only some like BT and Sky actually do "installs" - BT on speaking earlier - couldn't give me a date but reckoned it could be 14 days plus for an engineer, our exchange and completion dates are only 8 days apart

I've seen Sky do overall packages - but then after years of having everything with one provider, and if it goes pear shaped it gets very complicated - I'm siding towards going seperate Broadband from TV services - but need to do the sum
Click to expand...

If there is a line in the house then most companies will just get Openreach to do a remote activation. As far as I'm aware only Sky and BT supply Routers that have built in VDSL modems and that you can activate yourself.
 
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