BT Infinity & FTTx Discussion
- Thread starter michellez
- Start date
Installed replacement HH5, connection went down last night:-
"PPP LCP Send Termination Request [User request]"
and my connection is now down to 66Mbps
<edit>"Openreach Engineer is coming out on Monday, not sure what he's going to be able to do!"
"PPP LCP Send Termination Request [User request]"
and my connection is now down to 66Mbps
<edit>"Openreach Engineer is coming out on Monday, not sure what he's going to be able to do!"
Last edited:
The HH5 is crap and I am going to change mine for a different router as the new software update for the HH5 has fixed nothing really for a lot of people.
I have mine hard wired to everything and an open reach modem connected to the HH5 so no issues with being disconnected the only thing is the WiFi plays up and disconnects quite a few times a day for maybe a minute or so but not a huge problem as my wife only uses WiFi for her iPhone.
Here is a look at my WiFi log for the HH5 13 fails in about 15 hours.
08:34:49, 05 Mar. ath10: STA 78:ab:bb:cc:8b:5d IEEE 802.11: Client associated
08:22:04, 05 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
08:13:36, 05 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
07:23:28, 05 Mar. ath10: STA 78:ab:bb:cc:8b:5d IEEE 802.11: Client associated
07:17:02, 05 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client disassociated
07:16:55, 05 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
06:37:04, 05 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
06:09:43, 05 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client associated
06:09:42, 05 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client disassociated
06:09:41, 05 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client associated
05:07:05, 05 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
05:07:05, 05 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
04:40:44, 05 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
04:40:44, 05 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client disassociated
04:40:43, 05 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
04:22:04, 05 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
04:10:51, 05 Mar. ath10: STA 78:ab:bb:cc:8b:5d IEEE 802.11: Client associated
03:48:11, 05 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
03:22:04, 05 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
02:52:48, 05 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client associated
02:52:04, 05 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client disassociated
02:22:04, 05 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
02:09:04, 05 Mar. ath10: STA 78:ab:bb:cc:8b:5d IEEE 802.11: Client associated
23:37:04, 04 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
23:26:04, 04 Mar. ath10: STA 78:ab:bb:cc:8b:5d IEEE 802.11: Client associated
22:40:11, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
22:22:04, 04 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
22:20:45, 04 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client associated
22:16:49, 04 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client disassociated
22:06:05, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
21:56:32, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client disassociated
21:42:14, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
21:39:40, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
21:39:04, 04 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client associated
21:39:03, 04 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client disassociated
21:39:03, 04 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client associated
21:37:04, 04 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
20:55:34, 04 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client associated
20:53:49, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
20:52:04, 04 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
20:31:18, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
20:27:18, 04 Mar. ath10: STA 78:ab:bb:cc:8b:5d IEEE 802.11: Client associated
20:13:10, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
20:11:38, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
20:11:27, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
20:05:47, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
19:56:53, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:56:41, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:46:33, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:45:57, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:42:07, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:41:56, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:37:27, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:36:52, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:31:09, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
19:30:11, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:27:11, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:22:04, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client disassociated
19:22:04, 04 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
19:21:37, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:18:58, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:18:57, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:15:18, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:15:18, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:14:08, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:12:50, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:12:33, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:06:00, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:05:29, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:04:47, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:04:36, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
18:58:39, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
18:58:01, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
18:44:41, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
18:43:17, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
18:31:11, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
18:29:13, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
18:22:17, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
18:22:02, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
18:18:14, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
18:17:36, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
18:09:44, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
18:07:03, 04 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
18:03:05, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
18:02:52, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
17:56:02, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
17:55:41, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
17:55:02, 04 Mar. ath10: STA 78:ab:bb:cc:8b:5d IEEE 802.11: Client associated
17:53:48, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
17:52:03, 04 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
17:48:44, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
17:48:06, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
17:43:51, 04 Mar. ath10: STA 78:ab:bb:cc:8b:5d IEEE 802.11: Client associated
17:34:34, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
17:33:21, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
17:22:03, 04 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
17:18:47, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
17:18:36, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
17:14:47, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
17:14:12, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
I have separated both the 2.4 and 5GHZ SSids and also turned off the sync option and selected a channel for both 2.4 and 5ghz and rebooted the hub but nothing makes a difference.
Looking on the BT forum this seems to be an issue as well as the hub disconnecting and no matter what I have tried with other members suggestions the WiFi seems to carry on regardless and disconnect.
My speed is still fine due to having the open reach modem connected to the hub and this is the most important thing to me.
I have mine hard wired to everything and an open reach modem connected to the HH5 so no issues with being disconnected the only thing is the WiFi plays up and disconnects quite a few times a day for maybe a minute or so but not a huge problem as my wife only uses WiFi for her iPhone.
Here is a look at my WiFi log for the HH5 13 fails in about 15 hours.
08:34:49, 05 Mar. ath10: STA 78:ab:bb:cc:8b:5d IEEE 802.11: Client associated
08:22:04, 05 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
08:13:36, 05 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
07:23:28, 05 Mar. ath10: STA 78:ab:bb:cc:8b:5d IEEE 802.11: Client associated
07:17:02, 05 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client disassociated
07:16:55, 05 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
06:37:04, 05 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
06:09:43, 05 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client associated
06:09:42, 05 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client disassociated
06:09:41, 05 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client associated
05:07:05, 05 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
05:07:05, 05 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
04:40:44, 05 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
04:40:44, 05 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client disassociated
04:40:43, 05 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
04:22:04, 05 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
04:10:51, 05 Mar. ath10: STA 78:ab:bb:cc:8b:5d IEEE 802.11: Client associated
03:48:11, 05 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
03:22:04, 05 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
02:52:48, 05 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client associated
02:52:04, 05 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client disassociated
02:22:04, 05 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
02:09:04, 05 Mar. ath10: STA 78:ab:bb:cc:8b:5d IEEE 802.11: Client associated
23:37:04, 04 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
23:26:04, 04 Mar. ath10: STA 78:ab:bb:cc:8b:5d IEEE 802.11: Client associated
22:40:11, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
22:22:04, 04 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
22:20:45, 04 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client associated
22:16:49, 04 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client disassociated
22:06:05, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
21:56:32, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client disassociated
21:42:14, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
21:39:40, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
21:39:04, 04 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client associated
21:39:03, 04 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client disassociated
21:39:03, 04 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client associated
21:37:04, 04 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
20:55:34, 04 Mar. ath10: STA 88:63:df:71:e3:16 IEEE 802.11: Client associated
20:53:49, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
20:52:04, 04 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
20:31:18, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
20:27:18, 04 Mar. ath10: STA 78:ab:bb:cc:8b:5d IEEE 802.11: Client associated
20:13:10, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
20:11:38, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
20:11:27, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
20:05:47, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
19:56:53, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:56:41, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:46:33, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:45:57, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:42:07, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:41:56, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:37:27, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:36:52, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:31:09, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
19:30:11, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:27:11, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:22:04, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client disassociated
19:22:04, 04 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
19:21:37, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:18:58, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:18:57, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:15:18, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:15:18, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:14:08, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:12:50, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:12:33, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:06:00, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:05:29, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
19:04:47, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
19:04:36, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
18:58:39, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
18:58:01, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
18:44:41, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
18:43:17, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
18:31:11, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
18:29:13, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
18:22:17, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
18:22:02, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
18:18:14, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
18:17:36, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
18:09:44, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
18:07:03, 04 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
18:03:05, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
18:02:52, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
17:56:02, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
17:55:41, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
17:55:02, 04 Mar. ath10: STA 78:ab:bb:cc:8b:5d IEEE 802.11: Client associated
17:53:48, 04 Mar. ath10: STA 5c:8d:4e:19:49:21 IEEE 802.11: Client associated
17:52:03, 04 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
17:48:44, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
17:48:06, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
17:43:51, 04 Mar. ath10: STA 78:ab:bb:cc:8b:5d IEEE 802.11: Client associated
17:34:34, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
17:33:21, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
17:22:03, 04 Mar. ath10: STA 00:91:f9:5b:1e:1b IEEE 802.11: WiFi registration failed
17:18:47, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
17:18:36, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
17:14:47, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client disassociated
17:14:12, 04 Mar. ath00: STA 48:60:bc:25:a1:5e IEEE 802.11: Client associated
I have separated both the 2.4 and 5GHZ SSids and also turned off the sync option and selected a channel for both 2.4 and 5ghz and rebooted the hub but nothing makes a difference.
Looking on the BT forum this seems to be an issue as well as the hub disconnecting and no matter what I have tried with other members suggestions the WiFi seems to carry on regardless and disconnect.
My speed is still fine due to having the open reach modem connected to the hub and this is the most important thing to me.
Last edited:
I switched off 5 Ghz and went G in my house (not just to avoid the dropping but also to get better reception/penetration though the house) not had an issue since.
If you have a laptop, I guess that might be an issue though. I am only streaming to an ipad and that is more than enough for me. Mrs S's laptop is near the Home Hum 4 and she does not use it for much.
If you have a laptop, I guess that might be an issue though. I am only streaming to an ipad and that is more than enough for me. Mrs S's laptop is near the Home Hum 4 and she does not use it for much.
BT Engineer came out and reset DLM (he didn't even know he could do that until he spoke to his boss)
From their phone they have to call:
17070 > 31
Option 8
Option 4 > Select Job
this resets the Infinity port in the Cab and the DLM.
The result is I'm back to full speed again:
PPPoE is up - Down Rate=79995000Kbps, Up Rate=19999000Kbps; SNR Margin Down=8.7dB, Up=15.3dB
1. Product name: BT Home Hub
2. Serial number: +076272+
3. Firmware version: Software version 4.7.5.1.83.8.204 (Type A) Last updated 05/03/15
4. Board version: BT Hub 5A
5. DSL uptime: 0 days, 00:13:49
6. Data rate: 19999 / 79995
7. Maximum data rate: 29204 / 90306
8. Noise margin: 15.4 / 8.8
9. Line attenuation: 6.1 / 5.8
10. Signal attenuation: 6.1 / 5.8
Let just hope my HH5 stops crapping out and taking my connection down!
From their phone they have to call:
17070 > 31
Option 8
Option 4 > Select Job
this resets the Infinity port in the Cab and the DLM.
The result is I'm back to full speed again:
PPPoE is up - Down Rate=79995000Kbps, Up Rate=19999000Kbps; SNR Margin Down=8.7dB, Up=15.3dB
1. Product name: BT Home Hub
2. Serial number: +076272+
3. Firmware version: Software version 4.7.5.1.83.8.204 (Type A) Last updated 05/03/15
4. Board version: BT Hub 5A
5. DSL uptime: 0 days, 00:13:49
6. Data rate: 19999 / 79995
7. Maximum data rate: 29204 / 90306
8. Noise margin: 15.4 / 8.8
9. Line attenuation: 6.1 / 5.8
10. Signal attenuation: 6.1 / 5.8
Let just hope my HH5 stops crapping out and taking my connection down!
Last edited:
Soldato
- Joined
- 20 Oct 2008
- Posts
- 12,082
http://www.pingtest.net/learn.php should tell you what you need to know.
Soldato
- Joined
- 20 Jun 2010
- Posts
- 3,251
Just wanted to add to this thread to say I am having a nightmare of a time at the moment trying to manage the infinity connection at my parents. They are having constant daily disconnects (PPP LCP Send Termination Request [User request]) and a relatively slow 34.18 Mbps / 11.72 Mbps for what they are paying.
BT do not give a flying ****. It rymes with duck. I have had countless conversations with there moronic indian support centre who repeatedly state moronic sheet script which is incredibly frustrating when you are technically proficient. The last indian douche bag i spoke to refused, to my face, to arrange the engineer visit I was requesting. I mean flat out, dont pass go, dont collect 200 dollars, I will not book you an engineer, go **** yourself.
I was instructed to email their official complaints/on going issue team, have recieved no response. Current automated response from this 'escalation' is an out of office reply.
Utter joke of a british institution.
BT do not give a flying ****. It rymes with duck. I have had countless conversations with there moronic indian support centre who repeatedly state moronic sheet script which is incredibly frustrating when you are technically proficient. The last indian douche bag i spoke to refused, to my face, to arrange the engineer visit I was requesting. I mean flat out, dont pass go, dont collect 200 dollars, I will not book you an engineer, go **** yourself.
I was instructed to email their official complaints/on going issue team, have recieved no response. Current automated response from this 'escalation' is an out of office reply.
Utter joke of a british institution.
Last edited:
Associate
- Joined
- 12 May 2005
- Posts
- 1,777
BT OpenReach are an unfit for purpose company that should be nationalised for the good of the UK's infrastructure.
They haven't upgraded any green cabs here for over 3 years since FTTC began. I see OpenReach vans go by but they obviously don't do anything useful.
They haven't upgraded any green cabs here for over 3 years since FTTC began. I see OpenReach vans go by but they obviously don't do anything useful.
My area was supposed to be done in March 2013, we even got loads of flyers from various providers through the door.
Now come March 2015 - still nothing - cabinets were installed 18 months ago, someone who lives 300 yards from me is on a different cabinet, has had Sky fibre for 18 months - me, nothing. Cabinet has just sat there.
My area was supposed to be done in March 2013, we even got loads of flyers from various providers through the door.
Now come March 2015 - still nothing - cabinets were installed 18 months ago, someone who lives 300 yards from me is on a different cabinet, has had Sky fibre for 18 months - me, nothing. Cabinet has just sat there.
Have you emailed your local BDUK project?
I haven't - I've spoke to BT and Openreach and just get the standard March 2015 as per various checkers.
However that date started out as March 2013 and just keeps moving backwards all the time.
Checking Digital Scotland - "Enabled area but not your cabinet - please check back soon"
Have contacted them and will see. Thanks
Bit disappointing that FTTC speeds haven't increased in years. 80 Mb/s download is fine but I could really use more than 20 Mb/s upload. I'd get FTTP if it was available and financially viable - my cabinet is literally outside my house so it shouldn't (but probably does) cost a lot to install.
The engineers in the vans are not the problem. They can only do what they are told. Wholesale are the main issue.
Been having some issues last few days, speed seems ok, but using wifi, images not showing up etc. Really bad lag spikes on some games too making them unplayable, even after a refresh/restart.
- Experiment with a wired connection
- Use GoogleDNS or OpenDNS
- Create a BQM http://www.thinkbroadband.com/ping