BT Infinity & FTTx Discussion

Mercutio · 13 May 2015 at 15:58

I've found the HH5 to kinda blow chunks as far as line speed goes. Went back to modem and HH3.

Terrier_Jimlad · 13 May 2015 at 15:59

londonbairn said:
I see people are using the HG612 modem, what is the benefit over HH5?

with flashed firmware, you can get some really nice line stats packages

Uncle_Gravy · 13 May 2015 at 17:17

I honestly believe my problems are from this HH5, someone suggest me a good vdsl modem that's not gonna break the bank and be reliable and not push me down to copper broadband speeds.

Please i'm desperate now.

KIA · 13 May 2015 at 17:55

Uncle_Gravy said:
I honestly believe my problems are from this HH5, someone suggest me a good vdsl modem that's not gonna break the bank and be reliable and not push me down to copper broadband speeds.

Please i'm desperate now.

HG612 3B.

londonbairn · 13 May 2015 at 18:12

Ah great, I have ordered one from eBay with the up to date firmware and unlocked. Will use with my Asus routers which work great for me on VM.

Apparently will get the full speed. Moving from VM 120mbit which rarely goes above 7mb/s, and sometimes drops to 1mb/s in evenings.

Uncle_Gravy · 13 May 2015 at 18:57

Kinda hoping for an all in one solution.

Armadillo · 13 May 2015 at 19:12

stoofa said:
Has the HH5 issue now been resolved?
I know that BT kept to the line "There is no known issue with these devices", however I also know I was not the only one to suffer regular dropped connections.
My 74/16 connection via HH3 & Modem dropped to 56/12 when I "upgraded" to the HH5.

My HH3 has died - just will no longer power up. I know I could look at buying a relacement, however I've got a HH5 here.
I know there have been some new firmware updates for this device - if I were to plug this HH5 in I'm assuming that it would automatically get the latest firmware, will that then be a stable device? Or are tehre still issues?
Is the HH5 with external VDSL modem an option? The VDSL modem I have is fine, it's just the HH3 which ahs died.

Yeah, you can use the hh5 with external modem if you want. Just plug the modem into the red wan port.

darknite said:
Can't say i've had issues with my HH5. Changing the RJ11 lead to a shorter one gained a few mb. I connect at 79000/20000 with a max rate of 79000/24900.

Same here, my hh5 is fine. They seem to be a real mixed bag, they either work, or are the worst thing ever.

I have an HG612 here as well as my hh5 and I actually use my hh5 over it, because the 612 gets a lower sync speed.

Uncle_Gravy · 13 May 2015 at 19:17

Gone ahead and bought a HG612, worth a punt i guess at £18

stoofa · 13 May 2015 at 23:41

So - the way I see it is I either risk the HH5 in combination with my VDSL modem, try and source a second hand HH3, or go for something entirely different.
The HH5 + VDSL I guess is prefered as that will cost me nothing. May give that a try first.

montymint · 14 May 2015 at 09:26

Uncle_Gravy, I'm having similar issues where my infinity 2 has plummeted from 80 / 20 to 40 /10 for at least 10 months. More recently, I will get a tonne of disconnects 959 a day according the BT) and during that period, I noticed my upstream was 500k/b or less.

Apparently, something is borked at my exchange and they are currently working on it.

GuruJockStrap · 14 May 2015 at 09:37

My Home Hub 5 was terrible on my line. Would frequently disconnect resulting in DLM kicking in.

Purchased an ECI modem (to go with the ECI DSLAM I'm linked to) and connected it the HH5, so I'm using the HH5 as a router only. Connection is much more stable with the HH5 functioning well as a router.

Uncle_Gravy · 14 May 2015 at 10:11

montymint said:
Uncle_Gravy, I'm having similar issues where my infinity 2 has plummeted from 80 / 20 to 40 /10 for at least 10 months. More recently, I will get a tonne of disconnects 959 a day according the BT) and during that period, I noticed my upstream was 500k/b or less.

Apparently, something is borked at my exchange and they are currently working on it.

I've had engineers out 3 times since Feb, most of the time it's been the Hub, saying that one was due to the cab not being configured properly.

Hopefully the HG612 will give me some sort of stability

Terrier_Jimlad · 14 May 2015 at 11:41

I ditched my ECI modem (on an ECI DSLAM in the cab) due to it dropping now and again, swapped it for a flashed HG612 and never had a single drop out. The DSLAM card went kaput once which caused fun and games in the village but other than that, works a treat!

Cosimo · 15 May 2015 at 11:21

Ofcom considering new rules that would force Openreach to react to customer orders faster:

In 2014, Openreach failed to meet the broadband delivery date it had promised to customers in 55 percent of cases. Ofcom's proposals would force them to make their targets in 80 percent of cases by 2016, followed by 85 percent by 2017 and 90 percent by 2018. The regulator is also considering a new maximum length of time between a customer pressing order and their connection being ready. At the moment, it takes Openreach roughly 46 working days to prepare a line -- up from 40 days in 2011. Ofcom's proposals would set the 46-day figure as an absolute upper limit, effectively banning the company from taking longer. The figure would then be reduced to 40 working days in 2017.

From Ofcom:

http://media.ofcom.org.uk/news/2015/bcmr-may15/

Steve_bullockuk · 15 May 2015 at 11:32

Noob alert:

Recently upgraded from BT Broadband Unlimited (HH3) to Infinity 2 (HH5). I was initially getting around 69mb/20mb when running a speedtest from both my iPhone and Macbook. The download has since reduced to around 30mb whilst the upload remains the same.

I have had it activated for a week. Surely the reduction in download speed isn't due to BT's initial "stabilization" following activation?

EDIT: Connection speed is allover the place today:

BIGWEB · 15 May 2015 at 15:44

I've just cancelled my Sky package with Sky fibre and wanted to go for the BT infinity deal posted above but they are saying that it isnt available for me.

How does that work as they should be using the same line\exchange as Sky shouldnt they?

Uncle_Gravy · 16 May 2015 at 10:25

Right, got my HG612, lets see if this will do a better job than my HH5

TheVoice · 16 May 2015 at 10:52

Didn't want to start a new thread for what I imagine is an oft-asked question: Looks like my little village will soon have fibre; we were previously on an exchange-only line but after some roadworks earlier in the week we now have two green cabinets at the end of the road and the availability checker says we're on a cabinet which should be activated in the future.

Best guess, how long will that process take, and then how long from being able to order to actually being online? Any good/possible steps for making sure I'm top of the queue? Currently I'm on 3.5Mbps ADSL so you can imagine my desperation for a faster connection.

Uncle_Gravy · 16 May 2015 at 11:34

Right, someone explain to me after I've put the unlocked fw in the hg612, and plugged into lan1 I'm getting undentified network....help

KIA · 16 May 2015 at 11:41

TheVoice said:
Best guess, how long will that process take, and then how long from being able to order to actually being online? Any good/possible steps for making sure I'm top of the queue? Currently I'm on 3.5Mbps ADSL so you can imagine my desperation for a faster connection.

Check the BT wholesale checker on a daily/weekly basis, depending on how desperate you are.

https://www.btwholesale.com/includes/adsl/main.html

Uncle_Gravy said:
Right, someone explain to me after I've put the unlocked fw in the hg612, and plugged into lan1 I'm getting undentified network....help

Plugged what into LAN1?

The PC/one of the router's LAN ports should be plugged into LAN2, if you wish to access the line stats.

https://huaweihg612hacking.files.wordpress.com/2011/11/hg612_unlock_instructions_v1-3.pdf

BT Infinity & FTTx Discussion

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