BT Infinity & FTTx Discussion

Hi guys,
Just purchased a property and I want to get BT Infinity 2 installed.

My local cabinet is open for Fiber. Now I'm very much behind on how this works, so do I just place the order with BT and they will sort it all out? I don't know if the house is Fiber (Is that even a thing?)?

Can someone give me a bit of guidance? Thanks

Don't forget to check TopCashBack / QuidCo etc - there are cashback promo's for new customers
 
Still waiting in Edinburgh. Been pushed back twice so far. Originally scheduled May 2014, then December 31st 2014 ( yeah right ). Currently September 30th 2015. Sigh......

At least my ADSL connection is at the top end of the scale .

I think it helps that, despite living in a fairly remote-ish area, there's a lot of new houses being built both in my village and in the larger more central village just down the road. I imagine the developers put a lot of pressure on the powers that be to get it done.

My ADSL is 3.5Mbps on a good day so if we do actually get 60Mbps as BT have predicted, it'll be an utterly astonishing improvement.
 
I'm thinking of quitting BT when my contract is up this autumn. They flat out refuse to provide me with a new hub, despite me renewing 3 times and I refuse to pay for one because I probably could've left and come back twice by now. Am just worried about the performance of other providers, maybe a case of better the devil you know. I've been satisfied overall with my line speed(70dl, 20ul), they just don't seem to care after you've been a customer for a while. :(
 
I'm thinking of quitting BT when my contract is up this autumn. They flat out refuse to provide me with a new hub, despite me renewing 3 times and I refuse to pay for one because I probably could've left and come back twice by now. Am just worried about the performance of other providers, maybe a case of better the devil you know. I've been satisfied overall with my line speed(70dl, 20ul), they just don't seem to care after you've been a customer for a while. :(

Performance as in line/speed performance or customer service performance? If you mean the former, it's irrelevant which provider you're on, they all use the exact same kit all the way back to the exchange so if you get 70/20 on one provider, you will get the same on any of the other fibre providers. The only difference is the kit in your home (their router) in theory
 
Thanks, I was thinking mostly about line speed, connection reliability etc. so that's cool if there's essentially no difference network wise. If this is the case, I'm thinking maybe the most cost effective way to use broadband in the UK is to switch, serve contract, switch, serve contract rinse and repeat.
 
This is getting annoying

17:12:35, 22 Jun. (864823.130000) PPP LCP Send Termination Request [User request]
16:58:02, 12 Jun. (1211308.500000) PPP LCP Send Termination Request [User request]
05:16:52, 07 Jun. (737247.730000) PPP LCP Send Termination Request [User request]
16:28:39, 29 May. (1211442.420000) PPP LCP Send Termination Request [User request]
16:03:06, 30 Apr. (868983.930000) PPP LCP Send Termination Request [User request]
14:39:16, 20 Apr. (1211381.530000) PPP LCP Send Termination Request [User request]

luckily I live so close to my cab I'm still getting:

Data rate: 19999 / 79906

HEADRAT
 
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Just signed up.
Got 38mb infinity.
Home phone weekend calls
BT TV box with all BT sports channels.
Sim card lite package.
£60 sainsburys vouchers.
After £205 quidco(tracked) and take away activation fees works out £17 a month.
 
Seems like BT's bodged G.inp fix has got around to me. G.inp been switched off on the upstream. Makes no difference to me, max upstream with plenty to spare, so the small reduction in attainable makes no difference.

Dunno why they don't just fix the hh5 instead to support it on the upstream, instead of their bodge.
 
After cancelling with BT and going plusnet they've sent out a blue bag asking for equipment back. What I don't get is the HH5 I have I paid for myself and I doubt they are wanting the white openreach modem back?
 
The new HomeHub 5 arrived yesterday. We've currently got regular ADSL through a HH4, do I just leave that one in place then set up the HH5 when the connection goes dead on Tuesday (when they say they'll be activating Infinity) or do I set up the HH5 now so it's ready for the switch?
 
They've botched it. :( No ADSL, no FTTC. Spoke to BT earlier, they said they'd "monitor it" (i.e. go home for the day) and call back tomorrow afternoon.

Can't see this being resolved quickly somehow.
 
They've botched it. :( No ADSL, no FTTC. Spoke to BT earlier, they said they'd "monitor it" (i.e. go home for the day) and call back tomorrow afternoon.

Can't see this being resolved quickly somehow.

My activation date is on the 15th, don't scare me like that! :eek:

Edit: So what tiny village are you in then? New Deer over here :D
 
We're almost neighbours, I'm in Fishie!

I suspect it's the weird telephone wiring in the house but will find out tomorrow when the BT engineer visits. Being able to use other people's BT connections via WiFi is coming in handy though, even if it is even slower than the already-slow broadband we had...
 
Can anyone answer this for me please?

I've just had BT infinity installed and got the HH5. I want to retain my prized Asus RT-N66U as my router so I have sourced a 2nd hand open reach modem to replace the HH5. I can then connect my Asus router to the modem. Can I then run a powerline adapter from my Asus router to the BT youview+ box in the living room and receive the IPTV channels? (BT TV Extra I think it is billed as).

Thanks
 
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