BT Infinity & FTTx Discussion

Meatball said:
So our line seemed to stabilise around 44Mbit down and 6.9Mbit up, well below our estimate and just about in line with the worst "impacted" line speeds reported on ADSL Checker. Speeds have recently plummeted again to:

Line Rate - Upstream (Kbps):3518
Line Rate - Downstream (Kbps):24505
Downstream line attenuation: 31.1 dB
Noise Margin 3.9 dB

The line attenuation was sitting at around 26dB before. Do we need to call an Openreach engineer out again, only to be told the line is fine and our speed estimate was inaccurate and this is all our line is capable of?
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What modem/router are you using?
 
KIA said:
BT got rid of traffic management in 2013.

http://bt.custhelp.com/app/answers/detail/a_id/47278/~/traffic-management
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Dunno if it is still the case but when they stopped individual connection traffic management they moved to global (BT) traffic management i.e. if the core network was heavily loaded certain traffic would reduce in priority a little so that say everyone would see a 5% decrease in their torrent speed rather than individual heavy users getting slapped with a 80-99% speed reduction.
 
Openreach are seemingly useless, we clearly have an issue on our line as it can only achieve at 7-8mbps upload when we should be easily getting 20 based on the estimates, I get 68-69 down!

All they seem to do is send out an engineer who runs a pair test, if that comes back fine they go no further, this isn't the engineers fault but the system they have in place. My HG612 modem stats show a bridge tap, this is where the problem lies IMO, it won't ever get fixed.

It's the 'Oh, erm, that'll do attitude' of Openreach that's putting us at the forefront of technology.
 
Rroff said:
Dunno if it is still the case but when they stopped individual connection traffic management they moved to global (BT) traffic management i.e. if the core network was heavily loaded certain traffic would reduce in priority a little so that say everyone would see a 5% decrease in their torrent speed rather than individual heavy users getting slapped with a 80-99% speed reduction.
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Network management and slowing down certain types of traffic regardless of congestion are different things though. I wouldn't want to be a customer of an ISP that didn't do any traffic management at all.
 
TaKeN said:
Openreach are seemingly useless, we clearly have an issue on our line as it can only achieve at 7-8mbps upload when we should be easily getting 20 based on the estimates, I get 68-69 down!

All they seem to do is send out an engineer who runs a pair test, if that comes back fine they go no further, this isn't the engineers fault but the system they have in place. My HG612 modem stats show a bridge tap, this is where the problem lies IMO, it won't ever get fixed.

It's the 'Oh, erm, that'll do attitude' of Openreach that's putting us at the forefront of technology.
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You've never known that is standard practice with BT?
 
We get it all the time at work. Engineer plugs in tester, presses button. If it all comes back green then there's no fault. Apparently. Except in some situations this is the third or fourth engineer for the same fault.
 
Some Virgin, Openreach, Kelly Comms so-called engineers are an utter waste of time.
As an Electrician there was this lad who sort of quit his job at my company I work for. He was utter crap at anything and everything but he had the gift of the gab of talking his way around anything.
Maybe a year later he was working for Kelly communications doing work for Virgin Media. I thought WHAT? WTF?! Is this the type of workers that are doing work for VirginOpenreach these days?? we are f'ing screwed big time.....................
Seriously, some people sure can talk the talk yet are utter clueless when it comes to anything tech related.
No wonder we're importing cheap labour from the EU.
 
Caged said:
Have you done all the usual stuff like connecting to the test socket to isolate internal wiring?
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We've got no internal wiring, we only have the one master socket with the MK3 faceplate on. I've tried another faceplate filter - no difference. The home phone isn't working either! Openreach engineer is coming next Thursday!!
 
I've pretty much decided I'm getting BT infinity in the new place after years of bad experiences with Virgin. Looking at the prices now it seems like there aren't any really good deals on (fairly sure I saw a £125 Mastercard offer on not so long ago).

Does anybody know if they run these kind of offers relatively frequently? Not sure if it's worth waiting a week or two to see if something better pops up. I have seen the offer on TCB but was looking to combine it with a BT discount direct.

VM always seem desperate to get you signed up with various offers... Maybe that's why a lot of the areas are oversubscribed!
 
I got a decent cashback from topcashback when I signed up to btinternet so it may be worth looking at that. They allowed me to use it with the offer for adsl on the website which was a 12 month contract. I have had to switch to fibre as that recently came available so they stitched me up for 18 months when I switched, but I was happy enough to bin off sky and take their TV for £13pcm to compensate so my overall spend is pretty much the same. I have gone from 10mb broadband to this though:
 
Thanks for the suggestions guys, I shall check them all out properly but at first look they don't appear to be really any cheaper than going with BT. 1 month contract with Pulse8 is very interesting though!
 
Does anyone know of a provider that actually does 40/20 and it's cheaper than 80/20? My max download is about 44mbit or so, but I get 18mbit upload which I'm keen to keep.
 
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