BT Infinity & FTTx Discussion

Caged · 11 Dec 2016 at 19:36

woppy101 said:
My BT infinity activities tomorrow from sky fibre, I will be using my own billion router is there a password and username to enter? The last time I was with BT it was just left blank is that still the case?

[email protected], no password.

Kol · 11 Dec 2016 at 19:47

That never worked for me for some reason but [email protected] works for me.

the wopster · 11 Dec 2016 at 20:19

Thanks guys

the wopster · 11 Dec 2016 at 21:51

Any guys that have switched from sky to BT what times does the switch over normally happen?

Avalon · 12 Dec 2016 at 12:19

woppy101 said:
Any guys that have switched from sky to BT what times does the switch over normally happen?

Any time on the day. BT cocked up our order the first time so OR switched us over 3 days early at the cab. Second time it was later on in the day. The last migration I did was nice and early though, just depends.

hawky525 · 14 Dec 2016 at 15:57

Kol said:
That never worked for me for some reason but [email protected] works for me.

I used the same username, but had to have a space for the password, for the 3rd party router to work.

thenameDS · 17 Dec 2016 at 13:56

So what's a recommended router for bt infinity? Every thread I read about specific ones people are moaning they lose connection or that they aren't good enough. My Smart Hub died last night (solid green light) and BT are only delivering a new one Wednesday.

I can buy one from the Rainforest by 5pm and get it tomorrow, which is the plan since the household can't live without internet. Options are VR900, D7000 & AC68-U

Ev0 · 17 Dec 2016 at 14:56

After moaning about our naff internet for years a fibre cab has appeared by our regular cab

Estimated live by March, fingers crossed...

Draeger · 17 Dec 2016 at 17:53

Got an email from BT a few months ago saying 'Good news!! We've increased your speed for free' as well as a few other free things like extra storage space and BT Sport channels back again on the Sky+ box. It said that it may take a period of time for the speed increase to show up.

Fast forward a few months later and my speed hasn't changed a bit - I'm on Infinity 1 and its always been about 38-40Mb download. Any ideas if I'm hoping for too much to see a speed increase? What do you think BT were referring to?

TheVoice · 17 Dec 2016 at 18:59

They upped the maximum Infinity 1 customers can get from 38Mbps to 52Mbps, but if your line won't support the faster speed (mine doesn't appear to) you won't get the benefit.

Draeger · 18 Dec 2016 at 14:40

TheVoice said:
They upped the maximum Infinity 1 customers can get from 38Mbps to 52Mbps, but if your line won't support the faster speed (mine doesn't appear to) you won't get the benefit.

Ah, I see. How can I check what my line will support?

Swifty55 · 18 Dec 2016 at 14:47

Draeger said:
Ah, I see. How can I check what my line will support?

http://www.dslchecker.bt.com/

ChrisD. · 19 Dec 2016 at 09:28

thenameDS said:
So what's a recommended router for bt infinity? Every thread I read about specific ones people are moaning they lose connection or that they aren't good enough. My Smart Hub died last night (solid green light) and BT are only delivering a new one Wednesday.

I can buy one from the Rainforest by 5pm and get it tomorrow, which is the plan since the household can't live without internet. Options are VR900, D7000 & AC68-U

Archer 1900 or one of the Asus ones.

PiKe · 19 Dec 2016 at 10:20

Avoid the DSL-AC68U.

V900 is the best option.

Krazeyivan · 19 Dec 2016 at 12:31

I've just replaced my HH5 with a netgear D7800 was getting 79/20 but terrible wi-fi with that one so replaced it - I've added a netgear gigabit switch GS108v4 too so I have NAS and PC into switch and cat6 from switch to new router. (Modem is built in). Speed tests last night after full firmware upgrade and reboot was 0.4mb download and 20 upload. WTF is up with BT, left it to go to sleep and this morning I'm at 4mb down and 10 up. I'm definitely at full gigabit speed from switch so guess I'm going to have to talk to someone tonight after work.....sigh

HEADRAT · 20 Dec 2016 at 06:57

Just moved house, more than happy with this:

BuZ · 20 Dec 2016 at 20:03

Hey guys,

What's the rate of getting a bad internet service with BT Infinity? Me and my family are looking into switching to BT Infinity if we continue to get speeds like this on a Virgin 70Mbps connection:

I'm just worried about switching and then ending up with an equally as bad internet service as me and my family are currently receiving, the thing is between 2am and 3pm / 4pm the speeds are normal and actually over 70Mbps - usually around 77Mbps. However after 4pmish until 2amish the speeds slow down to 10Mbps or lower (sometimes as low as 0.5Mbps, but usually around 5Mbps), which isn't normal for a so called "fibre optic" connection if you ask me.

Swifty55 · 20 Dec 2016 at 20:18

BuZ said:
Hey guys,

What's the rate of getting a bad internet service with BT Infinity? Me and my family are looking into switching to BT Infinity if we continue to get speeds like this on a Virgin 70Mbps connection:

I'm just worried about switching and then ending up with an equally as bad internet service as me and my family are currently receiving, the thing is between 2am and 3pm / 4pm the speeds are normal and actually over 70Mbps - usually around 77Mbps. However after 4pmish until 2amish the speeds slow down to 10Mbps or lower (sometimes as low as 0.5Mbps, but usually around 5Mbps), which isn't normal for a so called "fibre optic" connection if you ask me.

http://www.dslchecker.bt.com/

Put your address in that to get an estimate on FTTC speeds if supplied!

Post the image!

BuZ · 20 Dec 2016 at 20:32

Swifty55 said:
http://www.dslchecker.bt.com/

Put your address in that to get an estimate on FTTC speeds if supplied!

Post the image!

Swifty55 · 20 Dec 2016 at 21:06

BuZ said:

You should receive full speeds depending on your wiring.

If you're happy with 70Mbps then I would make the jump until VM fix the congestion issues.

Although, maybe look at Sky as an ISP/Package?