I pay 22.50pm for 80mb and i pay my rental up front with mastercard yet they ripped us all off with the contract thing. The lady told me i can cancel or go elsewhere but to stay at tbe same price is impossible it will rise by whatever it was. So what happened to having a contact? They can back out at will?
We talked for an hour or so about life and xmas and i resigned for 22.50 for 18 months. So really they have just given us all a shakedown to renew all the contracts. I bet some lowly creature thought that up as a christmas bonus for the shareholders lol. Oink
Really SOGEA and Skype should be the death of these swines.
Most ISP's see it as "doing you a favour" when they decide to break their end of the contract - they seem to retain the contract for as long as they want to, of course the customer doesn't have the same flexibility.
I was 6 months into an 18 month Talk Talk contract when they decided to increase the cost. I phoned up to complain and they basically said "What else do you want? We're letting you leave without penalty"
What did I want? I wanted the price I'd been promised for 18 months and the deal that if I'd tried to get out of early, I'd have been heavily penalised.
I was then promised a "deal" over the phone which effectively meant that even though the prices were increasing, if I agreed to restart an 18 month contract again then I would be GUARANTEED that price for the next 18 months. As it was no more than I was paying at the time, I thought why not.
30 minutes later I get an email confirming what I've agreed to - nothing like what was described over the phone and more expensive. It because a principle thing at that point and I left to join Vodafone - where I'm currently paying £28/month for my up to 76mb (including the line rental).
My Vodafone comes to an end in May and I'll see what options I have open to me then.
But as for ISP's and their contracts - extremely one sided I'm afraid.