Hi. Points taken but everything was fine until they switched to BT. Just someone decided to take a deal to move to BT and I've been getting nagged about it with questions since
I know the wiring on this area is ancient (I had to kick up a stink to get new cabling from the pole which fixed my issues when I was with BT) and they are probably on the limit distance wise but it's annoying how these kind of drops didn't happen with the old provider so maybe the BT router is being a bit optimistic
Router is on main socket, microfilters are in both and I've tried new ones.
I'll see if I can get round there and on their router for sync stats later. I live around the corner and was on infinity for a few years before moving to VM so DSL isn't something I'm amazingly familiar with anymore.
They are getting 4-8Mbit down and 1 up which is pretty awful (using wired) but to be honest the old provider wasn't much faster. It's more stability they are concerned with. They are seeing the sync dropping on the router itself. Streaming works mostly OK but an ssh session externally is all over the place so something is not quite right.