City Fibre

woppy101 said:
Well had no one now for a week, seems rock solid but I have to admit I’m a little disappointed with my ping/latency which is seaming to sit at 16-20ms
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Your pings to where, exactly? Stating a ping measurement without giving the destination is fairly meaningless. For example, if you're pinging a host over the other side of the Atlantic then that'd be unbelievably good (also, impossible) but if it's a host such as 8.8.8.8 then it's probably not all that great.

Ping isn't the most important thing, jitter, the variability of the ping is probably more interesting.
 
the-evaluator said:
Your pings to where, exactly? Stating a ping measurement without giving the destination is fairly meaningless. For example, if you're pinging a host over the other side of the Atlantic then that'd be unbelievably good (also, impossible) but if it's a host such as 8.8.8.8 then it's probably not all that great.

Ping isn't the most important thing, jitter, the variability of the ping is probably more interesting.
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bbc.com Is where I normally ping an that comes in at 12-13ms, I have just done 8.8.8.8 and that was also coming back at 12-13ms
 
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woppy101 said:
bbc.com Is where I normally ping an that comes in at 12-13ms, I have just done 8.8.8.8 and that was also coming back at 12-13ms
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Not all that good. For comparison from my BT FTTP connection:

Code: 
[root@pihole1 ~]# ping bbc.com -c 5
PING bbc.com(2a04:4e42::81 (2a04:4e42::81)) 56 data bytes
64 bytes from 2a04:4e42::81 (2a04:4e42::81): icmp_seq=1 ttl=58 time=5.40 ms
64 bytes from 2a04:4e42::81 (2a04:4e42::81): icmp_seq=2 ttl=58 time=5.13 ms
64 bytes from 2a04:4e42::81 (2a04:4e42::81): icmp_seq=3 ttl=58 time=4.30 ms
64 bytes from 2a04:4e42::81 (2a04:4e42::81): icmp_seq=4 ttl=58 time=5.07 ms
64 bytes from 2a04:4e42::81 (2a04:4e42::81): icmp_seq=5 ttl=58 time=5.56 ms

--- bbc.com ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 10ms
rtt min/avg/max/mdev = 4.303/5.092/5.563/0.443 ms

Can you post a trace?
 
the-evaluator said:
Not all that good. For comparison from my BT FTTP connection:

Code: 
[root@pihole1 ~]# ping bbc.com -c 5
PING bbc.com(2a04:4e42::81 (2a04:4e42::81)) 56 data bytes
64 bytes from 2a04:4e42::81 (2a04:4e42::81): icmp_seq=1 ttl=58 time=5.40 ms
64 bytes from 2a04:4e42::81 (2a04:4e42::81): icmp_seq=2 ttl=58 time=5.13 ms
64 bytes from 2a04:4e42::81 (2a04:4e42::81): icmp_seq=3 ttl=58 time=4.30 ms
64 bytes from 2a04:4e42::81 (2a04:4e42::81): icmp_seq=4 ttl=58 time=5.07 ms
64 bytes from 2a04:4e42::81 (2a04:4e42::81): icmp_seq=5 ttl=58 time=5.56 ms

--- bbc.com ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 10ms
rtt min/avg/max/mdev = 4.303/5.092/5.563/0.443 ms

Can you post a trace?
Click to expand...
PING bbc.co.uk (151.101.192.81): 64 data bytes

Reply from 151.101.192.81: bytes=64 ttl=61 seq=1 time=13.609 ms

Reply from 151.101.192.81: bytes=64 ttl=61 seq=2 time=13.715 ms

Reply from 151.101.192.81: bytes=64 ttl=61 seq=3 time=13.659 ms

Reply from 151.101.192.81: bytes=64 ttl=61 seq=4 time=13.755 ms



--- Ping Statistic "bbc.co.uk" ---

Packets: Sent=4, Received=4, Lost=0 (0.00% loss)

Round-trip min/avg/max = 13.609/13.684/13.755 ms

ping is stopped.
 
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Caged said:
You need to copy and paste the traceroute results here
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traceroute to bbc.com (151.101.192.81), 6 hops max, 38 byte packets

1 lo0.bng1.thn.lon.uk.as49375.net (188.94.41.141) 12.804 ms 12.865 ms 13.164 ms

2 ve25.cr1.thn.lon.uk.as49375.net (188.94.41.9) 14.027 ms 13.894 ms 13.788 ms

3 * * *

4 * * *

5 * * *

6 * * *

Trace Complete.

traceroute is stopped.
 
The latency to the first hop is interesting - I'd expect that to be quite a lot lower.

What device are you running the trace from, your router? It looks like it's using UDP. Can you run it from a Windows machine?
 
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the-evaluator said:
The latency to the first hop is interesting - I'd expect that to be quite a lot lower.

What device are you running the trace from? It looks like it's using UDP. Can you run it from a Windows machine?
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Yeah no problem, I run it directly in the router, exactly the same on my windows machine, just phoned up no one and they are seeing the same figures as me
 
The trace can't be exactly the same as from the router - you'd see the router showing in the trace when done from a client connected LAN side.

We're trying to help you, but it's like pulling teeth. Please, post a trace from a Windows client.
 
Newcastle to London in 12ms is fine, not sure what the problem is here. Not sure why your default setup is to only do six hops though, you're going to miss loads of information.
 
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from windows

Tracing route to gtm-uk.www.bbc.com.pri.bbc.com [212.58.236.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 14 ms 13 ms 13 ms lo0.bng1.thn.lon.uk.as49375.net [188.94.41.141]
3 15 ms 14 ms 14 ms ve25.cr1.thn.lon.uk.as49375.net [188.94.41.9]
4 14 ms 13 ms 13 ms 195.66.238.229
5 14 ms 13 ms 13 ms 132.185.249.90
6 14 ms 13 ms 13 ms 212.58.236.130

Trace complete
 
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It's weird that the first hop is London, but the latency is much higher than you'd expect from Newcastle. It seems like the layer 2 path is going via Manchester or Scotland and adding latency.
 
I'm not convinced, I don't think many broadband ISPs would offer a significantly better latency to a London target. BTnet looking glass from Telehouse to a Newcastle speedtest server (speedtest.wildcard.net.uk) shows 8ms latency, adding 4ms in the PON, handoff from CityFibre to no one, backhauling to London doesn't strike me as a problem. At a guess no one are using the CityFibre National Access product and have no control over the path this traffic takes.
 
So my Sky 900mb fibre broadband contract is coming to an end soon much earlier than I expected with the price going up to quite a ridiculous level(to be honest it wasn't really that cheap in the first place). They've said they can't really do much better on the price front so I already told them we're probably just going to be swapping then. City Fibre finally got set up and became orderable a few months back so I've been looking into their providers. I noticed a few people mentioning No One which seems a great deal at £29.99 with no in contract price rises. Has anyone got any experiences with them and how a set up would work if I've already got a Openreach ONT (I already know they can't/don't use that). I work from home a lot, and its mostly online work, so I'm ideally wanting as minimal upheaval and internet downtime as possible. I don't have any experience with alt nets at all, so I guess there's a slight bit of apprehension haha.
 
Rawr said:
So my Sky 900mb fibre broadband contract is coming to an end soon much earlier than I expected with the price going up to quite a ridiculous level(to be honest it wasn't really that cheap in the first place). They've said they can't really do much better on the price front so I already told them we're probably just going to be swapping then. City Fibre finally got set up and became orderable a few months back so I've been looking into their providers. I noticed a few people mentioning No One which seems a great deal at £29.99 with no in contract price rises. Has anyone got any experiences with them and how a set up would work if I've already got a Openreach ONT (I already know they can't/don't use that). I work from home a lot, and its mostly online work, so I'm ideally wanting as minimal upheaval and internet downtime as possible. I don't have any experience with alt nets at all, so I guess there's a slight bit of apprehension haha.
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Order no-one, wait for it to be installed and activated, and then cancel Sky.

They will pull a new fibre to the house, and then do the internal work to put the ONT where you want it (within reason, they won't pull up floor boards etc).
 
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