City Fibre

They seem to be allocating static IPs based on the MAC address of the equipment connected rather than the information that CityFibre insert into the DHCP requests that identify the subscriber, which is interesting
 
Hi everyone

Just needed some advice, please. I have been on BT Full Fibre 900 since FTTP came into my area about 3.5 yrs ago. Ping is 5ms and the service has been great, but they do like to charge quite a lot for a 900/110 service (currently £44/m). Looking to switch to CF (have looked at Voda @£30/m plus £120 TCB & Apple TV 4k and Zen@£40/m with £100 voucher). There are a variety of ISPs to choose from where I live fortunately, Voda, TalkTalk, Zen, No One, Brillband, Octa Plus, Briant Broadband, Cuckoo, V Fast, Brawband, ID net, Fusion Fibre, A&A, Link, Fibre hop, Beebu, Lit fibre, The one, 4th utility :o

Do you have any thoughts on what is worth considering for ping (I do play BO6 sometimes) / speed / reliability pleas, I probably will go for 900/900 as I have Cat5E all around the house. Also router is not a consideration as I have my own Unifi network at home.
 
Hi everyone

Just needed some advice, please. I have been on BT Full Fibre 900 since FTTP came into my area about 3.5 yrs ago. Ping is 5ms and the service has been great, but they do like to charge quite a lot for a 900/110 service (currently £44/m). Looking to switch to CF (have looked at Voda @£30/m plus £120 TCB & Apple TV 4k and Zen@£40/m with £100 voucher). There are a variety of ISPs to choose from where I live fortunately, Voda, TalkTalk, Zen, No One, Brillband, Octa Plus, Briant Broadband, Cuckoo, V Fast, Brawband, ID net, Fusion Fibre, A&A, Link, Fibre hop, Beebu, Lit fibre, The one, 4th utility :o

Do you have any thoughts on what is worth considering for ping (I do play BO6 sometimes) / speed / reliability pleas, I probably will go for 900/900 as I have Cat5E all around the house. Also router is not a consideration as I have my own Unifi network at home.
I would look at Aquiss. Not the cheapest but they do have new customer offers, they don't do RPI/CPI increases, and their customer service/support is exceptional.

 
Just a follow up question if I may. Is there much difference in ping / reliability of the network depending on ISP on CF?
 
Hi everyone

Just needed some advice, please. I have been on BT Full Fibre 900 since FTTP came into my area about 3.5 yrs ago. Ping is 5ms and the service has been great, but they do like to charge quite a lot for a 900/110 service (currently £44/m). Looking to switch to CF (have looked at Voda @£30/m plus £120 TCB & Apple TV 4k and Zen@£40/m with £100 voucher). There are a variety of ISPs to choose from where I live fortunately, Voda, TalkTalk, Zen, No One, Brillband, Octa Plus, Briant Broadband, Cuckoo, V Fast, Brawband, ID net, Fusion Fibre, A&A, Link, Fibre hop, Beebu, Lit fibre, The one, 4th utility :o

Do you have any thoughts on what is worth considering for ping (I do play BO6 sometimes) / speed / reliability pleas, I probably will go for 900/900 as I have Cat5E all around the house. Also router is not a consideration as I have my own Unifi network at home.
How you getting a £100 voucher with zen?
 
Just a follow up question if I may. Is there much difference in ping / reliability of the network depending on ISP on CF?
Short answer is yes. I've had exceptional reliability with both Vodafone and Brawband, but ping changed depending on where Vodafone decided to plop my traffic out. I am Edinburgh based and Vodafone has a plop out point here but I was never on it, to start it was Bradford then Leeds which got me a cloudflare ping of 6-13ms. On Brawband, I plop out in Edinburgh so I ping cloudfare at 1ms.

I would strongly not recommend Vodafone though.
 
Short answer is yes. I've had exceptional reliability with both Vodafone and Brawband, but ping changed depending on where Vodafone decided to plop my traffic out. I am Edinburgh based and Vodafone has a plop out point here but I was never on it, to start it was Bradford then Leeds which got me a cloudflare ping of 6-13ms. On Brawband, I plop out in Edinburgh so I ping cloudfare at 1ms.

I would strongly not recommend Vodafone though.

Thanks for the quick response. Sounds like Voda is not the way to go!
 
Toob do £50 Amazon Gift Voucher. The service is fantastic, good customer service @Type_R The ping is going to be relative same between the CF ISPs as its all Fibre, but then it also depends on your own Hardware & software configurations. It took me about an hour of changing my settings to hit the sweet spot. before either my Download was low & Upload was high or worse it got stuck at 300Mbs. So a factory reset on my Router helped resolve the issue. As for reliability it all varies. CF itself network works well, recently it affected ppl around York as they had an issue with their hub/fex. 1st it was a Power outage & then AirCon issue. it affected some people. CF were quick to resolve it but obvious a lot of ppl peed off as its during xmas break
 
The difference between ISPs is probably less of an issue the further north you go outside of specific use cases. Very little happens in terms of interconnections in the UK outside of London, so if you're in Edinburgh the difference between Zen connecting you to a Manchester gateway or a London one is negligible - your traffic going to Manchester then onward to London before it goes to Microsoft or over to the USA or whatever makes very little difference. If you're in Brighton then routing via Manchester is inconvenient if the alternative is to go via London and you can see a 3-4x increase in latency.

Local breakout is nice if the things you want to access are actually accessible there - in the Brawband example if you have a company in Edinburgh and the employees are all based there and everybody uses the same ISP with presence in Scotland, or ISPs that interconnect at LINX Scotland or another private facility, then you avoid all your VPN traffic going down to London and back. A lot of the smaller CityFibre providers will buy their National Access product and connect to the network in Telehouse where they base all of their kit, so your minimum latency is going to be above 10ms all the time.
 
Toob do £50 Amazon Gift Voucher. The service is fantastic, good customer service @Type_R The ping is going to be relative same between the CF ISPs as its all Fibre, but then it also depends on your own Hardware & software configurations. It took me about an hour of changing my settings to hit the sweet spot. before either my Download was low & Upload was high or worse it got stuck at 300Mbs. So a factory reset on my Router helped resolve the issue. As for reliability it all varies. CF itself network works well, recently it affected ppl around York as they had an issue with their hub/fex. 1st it was a Power outage & then AirCon issue. it affected some people. CF were quick to resolve it but obvious a lot of ppl peed off as its during xmas break

Unfortunately no Toob in my area. Have gingerly opted for a 30 day no commitment no cost option through Yayzi with BT full fibre overlap if it is all a little rubbish! Thanks for all the help will keep you updated!
 
Has anybody heard any rumours of CityFibre breaking a load of their Nokia XGS-PON ONTs overnight?
 
Last edited:
Unfortunately no Toob in my area. Have gingerly opted for a 30 day no commitment no cost option through Yayzi with BT full fibre overlap if it is all a little rubbish! Thanks for all the help will keep you updated!
I hope you have a very different experience to the rest of us, I really wanted Yayzi to work out, but sadly the same mistakes keep being made and 'we're sorry and we are learning from it' doesn't sound so great when the same issues are repeated multiple times.
 
I am about to order a City Fibre installation via IDNet. Does this mean I should also expect the XS-010X-Q?

I am a little worried about the installation as I want them to do a neat job. They will have to bring the cable to my house from the telegraph pole over the road. I have just removed an old Virgin Media phone line and socket and I am hoping they will be able to use the existing hole, so I'm holding off filling it for now. I would rather avoid a new hole being drilled if possible.
 
Last edited:
I am about to order a City Fibre installation via IDNet. Does this mean I should also expect the XS-010X-Q?

I am a little worried about the installation as I want them to do a neat job. They will have to bring the cable to my house from the telegraph pole over the road. I have just removed an old Virgin Media phone line and socket and I am hoping they will be able to use the existing hole, so I'm holding off filling it for now. I would rather avoid a new hole being drilled if possible.
You’ll get that ONT if you’re in a XGS enabled area, it’s got a 10Gb Ethernet port so future proof for any faster speeds.

I wouldn’t worry about the install, my CityFibre install is much newer than my Virgin Media install. I don’t see why they wouldn’t use the existing hole.
 
You’ll get that ONT if you’re in a XGS enabled area, it’s got a 10Gb Ethernet port so future proof for any faster speeds.

I wouldn’t worry about the install, my CityFibre install is much newer than my Virgin Media install. I don’t see why they wouldn’t use the existing hole.

Thank you. Is there a way to check if I am in an XGS enabled area?
 
Back
Top Bottom