Competitors - a clarification

Status
Not open for further replies.
Just a total mess. If its not broken dont try to fix it comes to mind.

Maybe you should have just stayed with the other one everyone was nearly clear on and that was mentioning was fine dont link or promote. Not difficult.

The whole thing is a shameful shambles and hopefully someone involved gets some flack for it.
 
bad show OCUK :(

It annoys me a little that "we give you the forums, you should be grateful" is a terrible attitude to have. When I first discovered OCUK and purchased from here, I was pointed towards the forums by a staff member and I stayed and continued to buy from them due to the community and the advice (and the cool gun avatars lol).

10% just from this sub-forum is irrelevant imo, the 'whole' forums are/were set up to generate sales, and whilst it may cost OCUK a bit to run them. I can guarantee they make that back in purchases from us. I feel it's a little insulting to tell us frequently we should be grateful and/or lucky we have this place. Its this place that probably keeps all of us regulars loyal and keep buying from you.

Edit: also, the members here also contribute to some of the non-forum members sales too.. I lost count how many people I have recommended to come here to buy gear and they have actually done so. If at least half of all of us do that, how much does that generate too?
 
Last edited:
alangelluk said:
bad show OCUK :(

It annoys me a little that the attitude "we give you the forums, you should be grateful" is terrible attitude to have. When I first discovered OCUK and purchased from here, I was pointed towards the forums by a staff member and I stayed and continued to buy from them due to the community and the advice.

10% just from this sub-forum is irrelevant imo, the 'whole' forums are/were set up to generate sales, and whilst it may cost OCUK a fair bit to run them. I can guarantee they make that back in purchases from us. I feel it's a little insulting to tell us frequently we should be grateful and/or lucky we have this place. Its this place that probably keeps all of us regulars here, buying from you.
Click to expand...

Quite right.
 
I have to say that in my experience of these forums so far, i have always had positive interactions with mods/shopstaff, including Valkia. Saying that, it does seem that he did something wrong last night so i can't really comment on the details of that incident.

When i had to RMA 2 products, 5UB, Telescopi and rjkoneill were very helpful indeed. TC and Maccy do a great job in the MM. In other instances, the mods have always seemed pleasent to me (well, i say pleasent, Gilly's always good for a laugh:p).

To sum up- They're not all bad:)
 
Gimpymoo said:
Yes, it is.

And it will continue untill Monday when someone goes into the office, lifts up the carpet and sees all the **** swept under it at the weekend.
Click to expand...

Surely you can see there has just been a communication error within the business and this has all been blown out of proportion.

I think it should be kept in perspective, it honestly isn't worth getting upset about.
 
Robbo said:
Is this STILL going on? Really? Surely that's enough now :o
Click to expand...

+1

Sad day when people need everything spelled out in black and white and can't apply a little common sense for themselves. Ok Neil really didn't merit anything beyond an infraction IMO and was nice to see people come out in support but some of the ancillary posting was quite petty.
 
Robbo said:
I think it should be kept in perspective
Click to expand...

We tried to tell the Don the same thing but guess what happened there, he went on a power trip, that is what this is all about.

An apology is warranted by those involved and steps made to ensure the same Don is NEVER in a position to do the same thing again.

The fact the Don in question claimed he was being trolled is hillarious, seriously, does not even have the balls to man up, instead try's to justify their actions in the face of EVERYTHING that has happened.

You would have found this WOULD have ended a long time ago if those involved meaningfully said a simple word, SORRY. Ooops, did I say the dirty word :(
 
Last edited:
Again, I still think it's not in perspective.

Can you explain to me what exactly he did that was so incredibly wrong?

He said a few things he perhaps shouldn't have in the face of hordes of forum members whining at him for trying to explain the rules, albeit badly?

This is just another excuse for some OCUK members to have a pitchfork session.

It's not the end of the world, just let it be.
 
To a certain degree, I agree with what you are saying and yes, maybe some are using it join the "mob" with their pitchforks and torches.

However, others will think it went too far and the reason it did so was because of a Don who proved he is not worthy of being one.

I personally think the line was crossed and all what is happening now is the inevitable politics and jockeying "in house" to cover each others backs.

It has to be said, the one Don who behaved like one last night was a volunteer one, not one in the payee of OcUK and I think it is that which has stuck in many peoples throats as you do not treat customers in that manner.

It seems to be that the Shop and Forum have often had a blurry line connecting them but last night, that line became very prominent. A lot of company's would love to have that level of contact with their customers, OcUK have and promptly told us where to shove it.
 
Last edited:
Robbo said:
I think it should be kept in perspective, it honestly isn't worth getting upset about.
Click to expand...

None of the members asked for the original thread to be made, so there was no mob looking for trouble. The thread appeared, garbled on about the competitors rule, was as vague as ever on the subject and under the mildest of questioning over what exactly was different was deleted. Nobody was upset, just confused, upon trying to find out if there were new rules and what exactly they were all we got in return was an increasingly angry don still not answering the initial basic questions.
 
Ive been unbanned now, thanks very much for mentioning me Krugger, although what i said was out of order (i appologise for that) and in the heat of the moment of this whole farce, i still cant beleive how this whole situation was handled but im going to leave it at that now.
 
Robbo said:
Can you explain to me what exactly he did that was so incredibly wrong?

He said a few things he perhaps shouldn't have in the face of hordes of forum members whining at him for trying to explain the rules, albeit badly?
Click to expand...

If you'd rather not read the actual threads for yourself, I suppose I could sum it up for you..

  • Tried to force a rule that clearly didn't come from OcUK to begin with (Hence why it's been revised god knows how many times), that contradicted the rule we've been told to follow before.
  • Made no effort for a calm and clarified statement to the matter, just raged and threw his weight around. Enforcing that because "he purchased the games" he had the final say on it.
  • Closed and deleted threads that were just asking for clarification / a sticky.
  • Banned Neil for a thread made before this rule was even mentioned, without warning.
  • Held Neil hostage until the forum agreed to his rules, only unbanning him when he realised it wasn't going to happen.
  • Banned two other members that had to wait for Telliscopi to unban them the next day.
  • Sent threatening emails to some members outside of the forums (and without trust).
  • Generally stirred up a PR ****storm and represented OcUK in a terrible fashion that could have been avoided from five minutes in / Acted like a teenager despite being a big boy now.

I can't think of one company that would be sane to let a staff member act to customers in that way without some kind of action being taken.
 
Last edited:
Forde said:
Is that true?! :eek:
Click to expand...

From what I understand.

Sin_Chase said:
Sending me private e-mail form the overclockers.co.uk corporate domain/system is unwise. Especially when you fall foul to your own competitor rule in it and colour 'The forum users' as "persons who do not listen". Don't use my private forum e-mail as a target for argument.
Click to expand...

http://forums.overclockers.co.uk/showpost.php?p=19644964&postcount=171

A few other people got them as well apparently.
 
it certainly did happen but what really threw the whole petrol can on the fire was this which was posted in the unban Neil79 thread by said DON..

Right.

I will unban Neil IF:


1) We all get along
2) You do respect other members and dons
3) You understand our point from previous threads.
4) no promotion of the "new" digital download service.

All good?

Now I need to get back to gaming ¬_¬ not how i want to spend my friday night.
Click to expand...

Therefore you can see why the fire isnt quite out yet.
 
Telescopi said:
Hi,

... games we sell (yeah, all of them) not cool.
Click to expand...

How is this enforceable?

Do you really expect people to check the ocuk store every time they want to post about a game/ deal?

How about someone who posts about a deal on a game that wasn't sold by ocuk, which then becomes available?

What about steam deals - do we have to do daft things like edit screen shots to blank out games that ocuk have decided to stock.

I understand the rule not to advertise competitors, but it's absolutely daft to try and enforce that rule in an area that is a minuscule part of ocuk's business, one in which they could never hope to compete in (both in price and range), and one which requires requires users to continually check to see they're not breaking (not the case with computer hardware, where it's quite obvious that it's a competitor).

You're asking the community to police itself in the most ridiculous way, and will give the dons an annoying headache to clear up the inevitable threads that pop up breaking this rule.
 
Status
Not open for further replies.
Back
Top Bottom