After watching the video the incompetence of Principled Technologies is staggering. I'm not sure that there were any shenanigans listening to Bill, just poor testing methodology. Some of the issues Steve had were debatable really with regards to is a gamer who wants to get playing games asap going to worry about, but some issues were just terrible decisions. Hopefully they take this as a lesson going forward.
What I do agree with Bill about is the reaction. There should have been a reaction, but it seems as though there were people that were waiting for the release specifically wanting something to be wrong so they can kick off (as they probably wait for any company they have some beef with so they can go loco). On this forum for example the level of outrage gives the impression that there is a lot more to it for those people than just poor methodology. That's the whole rabid fan stuff I guess. Even with 30 odd years of PC enthusiasm it's still just a CPU. Also people like Steve thrive off this hysteria for views which is also an issue as I think it clouds things for them.
Hopefully PT accept the issues and get better in the future.