Crashing while in game on a new system (some advice please guys)

switcheHHH · 23 Feb 2015 at 14:34

AlamoX said:
i had the same issue, and it was because of the ram.
the mobo used to run my ram which is 1600mhz and 1.65Volt, underclocked and undervolted to 1333mhz and 1.5Volt, when i reseted the voltage, the PC became more stable.
but in the end i changed the ram altogether and got 1.5v, not a single crash for couple months now.

cheesyboy said:
Have you got the latest bios?

9590 isn't officially supported on that board. And, though I would imagine it should still function, that could be why you're getting wonky temps being reported.

My RAM was underclocked at 1.5v, I changed it to the recommended voltage of 1.65v, still crashing however.
I checked bios again and it is running just under 1.70v although it is set to 1.65v.
am I right for guessing there is some kind of tolerance?

Also I think I have but I will double check that one as well.

switcheHHH · 24 Feb 2015 at 09:50

VincentHanna said:
Run Asus RealBench for 15 minutes whilst using a HW Monitor program to check your temperatures.

Asus Realbench will stress the CPU and the RAM and you can see if anything is getting too hot.

Hi, I did that. I don't know if any of the below helps. (Sorry for picture being large)

andybird123 said:
Are you overclocking anything?
It could be anything to be honest, mobo, cpu, gpu or ram

You could run a memtest to check the ram, and something like prime to check the cpu, and maybe heaven to check the gpu, you could also try the gpu in another machine if you know anyone else with a PC

I ran Prime95, I did crash one time while using it

but I also got an error and I have some results as below for everyone to look at. I'll be honest I am not sure what I need to be looking for but I did the tests so hopefully we can narrow this down. (Sorry for pictures being large)

Note: Each test has a fresh HW monitor open so everything listed on it is from that current test.

shadychopper · 24 Feb 2015 at 10:26

Your cpu core temp is 71 degrees. That's way too high, re-seat your cooler and check again or check fan speed on tour cpu cooler in bios.

switcheHHH · 24 Feb 2015 at 10:50

shadychopper said:
Your cpu core temp is 71 degrees. That's way too high, re-seat your cooler and check again or check fan speed on tour cpu cooler in bios.

Keep in mind the 71C is when the stress test was run, so the CPU was at max load. that's not it's idle temp

Marine-RX179 · 24 Feb 2015 at 12:20

switcheHHH said:
Keep in mind the 71C is when the stress test was run, so the CPU was at max load. that's not it's idle temp

No disrespect to shady, but he doesn't seem to take into account of the CPU you are using, and thinking along the line of Intel i5 CPU.

Your 79~82C looks about right for a FX8 CPU at 4.70GHz without top-tier cooling. Looking at the prime95 result, the one where you got error where the Worker #8 stopped working would imply that one of the eight cores is not stable enough, and this could be what cause your crashes in games.

So to put simply, the CPU is not getting enough voltage for running at 4.70GHz stable, though it might be a case giving the core voltage a tiny bump might help stabilise it, but it will increase the power consumption thus increasing the temperature further. If that doesn't work, it could be the case of the motherboard not being good enough at pushing the CPU at that clock speed...

The 9590 have a TDP rating of 220W, but your motherboard spec only listed as "Supports CPU up to 140 W" and only with "6 +2 Phase Power"...this could be the problem. I got a feeling that if you lower the clock speed and the core voltage, your problem would probably go away...

switcheHHH · 24 Feb 2015 at 12:50

Marine-RX179 said:
No disrespect to shady, but he doesn't seem to take into account of the CPU you are using, and thinking along the line of Intel i5 CPU.

Your 79~82C looks about right for a FX8 CPU at 4.70GHz without top-tier cooling. Looking at the prime95 result, the one where you got error where the Worker #8 stopped working would imply that one of the eight cores is not stable enough, and this could be what cause your crashes in games.

So to put simply, the CPU is not getting enough voltage for running at 4.70GHz stable, though it might be a case giving the core voltage a tiny bump might help stabilise it, but it will increase the power consumption thus increasing the temperature further. If that doesn't work, it could be the case of the motherboard not being good enough at pushing the CPU at that clock speed...

The 9590 have a TDP rating of 220W, but your motherboard spec only listed as "Supports CPU up to 140 W" and only with "6 +2 Phase Power"...this could be the problem. I got a feeling that if you lower the clock speed and the core voltage, your problem would probably go away...

I kind of want to cry now haha. What speed would you recommend lowering it to?
Also what motherboard would you recommend?
Would you also be able to recommend a better tier cooler as well?

thanks for your feedback, that was helpful.

Marine-RX179 · 24 Feb 2015 at 12:57

switcheHHH said:
I kind of want to cry now haha. What speed would you recommend lowering it to?
Also what motherboard would you recommend?
Would you also be able to recommend a better tier cooler as well?

thanks for your feedback, that was helpful.

I think you could probably try dropping the CPU clock down to 4.20-4.40GHz, and it should hopefully stabilise your system right away. Once you are certain your system is stable and no more crashes, you can then proceed to experimenting with dropping the vcore voltage a bit at a time, until you start getting crashes again so you take your voltage back up a notch till you find the lowest voltage sweet spot for running your CPU at those clock stable. You will not only have lower power consumption, but also lower temp on the CPU as well.

Davedree · 24 Feb 2015 at 13:31

Marine-RX179 said:
No disrespect to shady, but he doesn't seem to take into account of the CPU you are using, and thinking along the line of Intel i5 CPU.

Your 79~82C looks about right for a FX8 CPU at 4.70GHz without top-tier cooling. Looking at the prime95 result, the one where you got error where the Worker #8 stopped working would imply that one of the eight cores is not stable enough, and this could be what cause your crashes in games.

So to put simply, the CPU is not getting enough voltage for running at 4.70GHz stable, though it might be a case giving the core voltage a tiny bump might help stabilise it, but it will increase the power consumption thus increasing the temperature further. If that doesn't work, it could be the case of the motherboard not being good enough at pushing the CPU at that clock speed...

The 9590 have a TDP rating of 220W, but your motherboard spec only listed as "Supports CPU up to 140 W" and only with "6 +2 Phase Power"...this could be the problem. I got a feeling that if you lower the clock speed and the core voltage, your problem would probably go away...

Actually he is bang on the money, The cpu cooler is a h90 and I expect it has an air lock or the heatsink is not making proper contact, or pump is not working properly,
The cpu is overheating at 1.46v he peaks at 86c on the cpu and 71c on the package. As he is over thermal limits his cpu requires more voltage than stock to counteract the heat.

I can tell you now it's heat related and once he sorts that he'll regain stability
It's not his motherboard 6+2 digi is absolutely fine, it's purely his cooler isn't working properly.

Davedree · 24 Feb 2015 at 13:33

switcheHHH said:
I kind of want to cry now haha. What speed would you recommend lowering it to?
Also what motherboard would you recommend?
Would you also be able to recommend a better tier cooler as well?

thanks for your feedback, that was helpful.

Motherboard is fine, you are overheating, you need to investigate if your h90 is working properly.

switcheHHH · 24 Feb 2015 at 13:43

Davedree said:
Motherboard is fine, you are overheating, you need to investigate if your h90 is working properly.

So my motherboard even though it doesn't seem to support my CPU and from
Marine's comment
''The 9590 have a TDP rating of 220W, but your motherboard spec only listed as Supports CPU up to 140 W" and only with "6 +2 Phase Power"...this could be the problem.''

My issue is 100% overheating?

EDIT: that comment seems to come across a bit rude, sorry. I just want to be sure, because I got be going back an forth like a yoyo and it will cost money every time I change something. I appreciate everyone's input, I would rather it be overheating. Could you recommend me a GOOD cooler for my CPU?

Davedree · 24 Feb 2015 at 13:46

Your cpu temps are dangerously high.
100% overheating, whilst the h90 isn't that great you should be seeing cpu temps of 60's and core temps of late 50's with that cooler,

Max cpu temps should be 70c and package 60c

Davedree · 24 Feb 2015 at 13:48

I've pushed a fx8320 on a m5a97 evo r2.0 using 1.55v and it was fine.
Your board is similar to that board I used.

switcheHHH · 24 Feb 2015 at 13:51

Davedree said:
Your cpu temps are dangerously high.
100% overheating, whilst the h90 isn't that great you should be seeing cpu temps of 60's and core temps of late 50's with that cooler,

Max cpu temps should be 70c and package 60c

Davedree said:
I've pushed a fx8320 on a m5a97 evo r2.0 using 1.55v and it was fine.
Your board is similar to that board I used.

Okay, understood.
So reseat my Cooler, though I am 100% sure it was on correct... but I will redo it. (Then again how can it if I get those temps

)

Would you be able to recommend me a good cooler for this CPU as I need another one anyway, so I could use my current one on the second system I have.

Davedree · 24 Feb 2015 at 13:53

Get yourself in here and we'll sort you out.
http://forums.overclockers.co.uk/showthread.php?t=18650181

Davedree · 24 Feb 2015 at 13:56

switcheHHH said:
Okay, understood.
So reseat my Cooler, though I am 100% sure it was on correct... but I will redo it. (Then again how can it if I get those temps )

Would you be able to recommend me a good cooler for this CPU as I need another one anyway, so I could use my current one on the second system I have.

Is you rad hot to touch when the cpu is at those temps?

From idle how quickly do your idle temps ramp up to those peak load temps we see,
is it almost instantly or gradual ?

switcheHHH · 24 Feb 2015 at 14:20

Davedree said:
Get yourself in here and we'll sort you out.
http://forums.overclockers.co.uk/showthread.php?t=18650181

Okay I will post there shortly!

Davedree said:
Is you rad hot to touch when the cpu is at those temps?

From idle how quickly do your idle temps ramp up to those peak load temps we see,
is it almost instantly or gradual ?

Well those temps come from stress tests, I need to monitor these temps in game I think. But I would say gradual seeing as I can play a game for a while, it's very random. No not too hot I don't think.

Marine-RX179 · 24 Feb 2015 at 14:27

Davedree said:
Actually he is bang on the money, The cpu cooler is a h90 and I expect it has an air lock or the heatsink is not making proper contact, or pump is not working properly,
The cpu is overheating at 1.46v he peaks at 86c on the cpu and 71c on the package. As he is over thermal limits his cpu requires more voltage than stock to counteract the heat.

I can tell you now it's heat related and once he sorts that he'll regain stability
It's not his motherboard 6+2 digi is absolutely fine, it's purely his cooler isn't working properly.

I'm not trying to argue as I want to help OP just as much as you do, I honest can't find where he mention what cooler he's using before this post of yours...I even put "H90" into word search to make sure I didn't miss anything, but the first time H90 pop up in in your post...am I missing something?

Also as for temp, looking at the screenshot OP posted, the highest temp I saw was 86C max on HW Monitor while he's running prime95, so during game and actual usage would mean it would probably not higher than 74-76C...which seem rather normal for a FX8 at 4.70GHz with Boost to 5.00GHz to me...?

If the 9590's cooling was not making proper contact, pretty sure the the CPU wouldn't even last 1-2 mins on prime95 only hitting around 80C...it would be touching 100C if not shutdown right away...just saying.

But I suppose you are probably right about how CPU would probably would need lower temp to run at 4.70 stable, as the 9590 is in essence a highly overclocked FX8 CPU, and the thermal limit might be stricter than running CPU in general, such as 8350 at stock clock.

cheesyboy · 24 Feb 2015 at 14:34

Marine-RX179 said:
I'm not trying to argue as I want to help OP just as much as you do, I honest can't find where he mention what cooler he's using before this post of yours...I even put "H90" into word search to make sure I didn't miss anything, but the first time H90 pop up in in your post...am I missing something?

Post #6

Marine-RX179 · 24 Feb 2015 at 14:40

cheesyboy said:
Post #6

Yes I definitely overlooked that, thanks for pointing that out.

I just realised I have seen that "post", but for some reason I missed the part where OP provided the link to the cooler...my bad.

Davedree · 24 Feb 2015 at 14:41

Marine-RX179 said:
I'm not trying to argue as I want to help OP just as much as you do, I honest can't find where he mention what cooler he's using before this post of yours...I even put "H90" into word search to make sure I didn't miss anything, but the first time H90 pop up in in your post...am I missing something?

Also as for temp, looking at the screenshot OP posted, the highest temp I saw was 86C max on HW Monitor while he's running prime95, so during game and actual usage would mean it would probably not higher than 74-76C...which seem rather normal for a FX8 at 4.70GHz with Boost to 5.00GHz to me...?

If the CPU cooling was not making proper contact, pretty sure the the CPU wouldn't even last 1-2 mins on prime95 only hitting around 80C...it would be touching 100C if not shutdown right away...just saying.

I didn't say solely contact of heatsink I said this ''The cpu cooler is a h90 and I expect it has an air lock or the heatsink is not making proper contact, or pump is not working properly,''

Normal temps is subjective, but thermal threshold of fx is 70c Cpu and 60 package At stock cpb the fx9590 only boosts to 5ghz for 4 cores, it then drops to 4.8ghz for 8 cores.

Yeah gaming you will see a reduction compared to stress testing, but depending on the game played I wouldn't be surprised if they peak at the silicon limits.

Stress testing did how ever indicate temperature issues. 1.45v on an fx8 fully loaded even with a half decent air cooler wouldn't show temps of 86cpu and 71 package.

switcheHHH said:
This is the cooler I have.
http://www.overclockers.co.uk/showproduct.php?prodid=HS-018-CS&groupid=701&catid=2330&subcat=2342

Well I don't think the load is struggling, what would be the best program to monitor it with?

Also I am using MSI afterburner for my GPU fan, would that be causing an issue as I've heard that MSI overclocks stuff without you knowing. I went through all the settings in MSI, I have nothing set to overclock.