Facilities and IT Manager (lol), tending towards the IT side at the moment, trying to do more in-house and not outsource issues we have to external support. Hoping to get on the following courses soon:
- ITIL (not sure which yet, but will be level 1)
- O365 Admin/ General use
- Active Directory
I want to gain the experience internally, before going to an IT Helpdesk role to work my way up. The pay-cut is the thing that scares me the most.
End goal is to be a real IT Manager with a small (or large) team.