I get the need for prioritisation of calls. I'd hope the police would still attend quickly to a reported buglary in progress, but why should there be a need for them to attend promptly for a buglary which happened hours ago?
I reported the fact my car had been broken into at some point overnight, and was told by the 101 to expect an officer to attend 'at some point' that day. 20 mins later 2 police officers chapped my door. That seems reasonable to me, and not to different from coming home to find the house burgled. It's not time sensitive.
I work regularly with the police and they are really struggling under the impact of the cuts. According to the woman quoted in the BBC article their budget has been cut by 25% - you can't expect the same service for only 75% of the cost. It shouldn't surprise any of us that the police are going to need to make tougher prioritisation decisions in order to target their more limited resources at the most impactful crimes.